The latest function the company implemented is fantastic!
Usage options and implementation coverage. The latest function the company implemented is fantastic. It’s now possible to have a local …
MightyCall
MightyCall
MightyCall
Starting at $15 per month per user
View PricingOverview
What is MightyCall?
MightyCall is a virtual phone system for small and mid-sized businesses.
According to the vendor, key benefits include:
- A virtual US/CA Toll-Free phone number for the business
- Site visitors & potential customers can get in touch
- Automatically forward customers’ calls...
Recent Reviews
Reviewer Pros & Cons
View all pros & consPricing
View all pricingBusiness
$15
Cloud
per month per user
Enterprise
$150
Cloud
per month flat fee
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.mightycall.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $15 per month per user
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is MightyCall?
MightyCall is a virtual phone system for small and mid-sized businesses.
According to the vendor, key benefits include:
- A virtual US/CA Toll-Free phone number for the business
- Site visitors & potential customers can get in touch
- Automatically forward customers’ calls to an existing mobile, home or office phone in US/CA or even Internationally
- Customize an automated greeting to create a great first impression
- Always be connected to customers no matter from where
- Advanced call data for analytics to know exactly how the business is doing
MightyCall Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call screening
- Supported: Message alerts
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Additional Features
- Supported: MMS
- Supported: Extended roles & permissions
MightyCall Screenshots
MightyCall Videos
MightyCall virtual phone system for small and mid-sized businesses
In this video Allex speaks about Cheelcare's growth, how MightyCall helps them spread the equipment and comments on the most useful VoIP features.
How Canadian solar panel installer Solar X uses MightyCall as their business phone system. The whole team is about 30 people, over 90% of whom work remotely, which is why a business phone system is integral to their operations. Anthony Thorburn, the Sales manager at Solar X, describes the MightyCall experience.
MightyCall Integrations
MightyCall Competitors
MightyCall Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | US, CA |
| Supported Languages | English |
MightyCall Downloadables
MightyCall Customer Size Distribution
| Consumers | 70% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 0% |
| Enterprises (more than 500 employees) | 0% |
Comparisons
View all alternativesCompare with
Grasshopper
Compare
Google Voice
Compare
Imagicle
Compare
Zoom Phone
Compare
Phone.com
Compare
JustCall
Compare
eVoice
Compare
Skype
Compare
8x8 X Series
Compare
Google Hangouts (Classic)
Compare
Webex Calling
Compare
RingCentral MVP
Compare
GoTo Connect
Compare
Fuze
Compare
NetFortris
Compare
Cisco Unified Communications Manager (Call Manager)
Compare
Reviews and Ratings
(5)
Reviews
(1-2 of 2)- Popular Filters
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Usage options and implementation coverage. The latest function the company implemented is fantastic. It’s now possible to have a local number and list it with any name. Moreover, I’m even able to make calls through the Mobile App.
My company is satisfied with many functions: message options, forwarding, and the possibility to search for callers who hang up.
- Mobile App
- Caller ID
- Call forwarding
- There are no cons I can suggest, the company is improving and constantly launching new options.
- I like the text option, so it’s easy to see the transcription of the call.
- The interface is very user-friendly.
- There is a manageable number to get in contact with our team members rapidly.
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
- Volume growth
- New customers
- Customers' positive feedback
I don’t use any other programs.
April 26, 2022
Order processing efficiency increased 16 times
Score 9 out of 10
Vetted Review
Verified User
We use algorithms for distributing incoming and outgoing calls. Previously, a lot of time was wasted on manual processing of orders, now the system makes a call, it opens the client card for this order in front of the operator, while the employee does not even touch the handset, he works in headphones, the workplace is fully automated.In addition, we use automatic order placement and fulfillment systems without the participation of an operator, which makes it possible to rationally use the operator's resource when processing those orders for which it is really necessary.
- Easy to set up and use
- All settings are possible online
- No equipment needed
- Low price with good functionality
- MightyCall system does not support TCP
- MightyCall need to add the capacity to use Zoiper softphone
- some organization users who uses android keeps having mobile app crash
- Voice to Text
- Call Recordings
- Performance Reports
- Auto-receptionist
- Multi-level
- Softphones Support
- Live Support
95%
9.5
95%
9.5
N/A
N/A
90%
9.0
- We have increased the efficiency of processing our customers' orders by 16 times, i.e. the load that one employee of an online store can handle has increased by 16 times
- In addition, if earlier the average number of incoming and outgoing calls per operator was about 120 per 10-hour shift, now, thanks to the implementation of MightyCall Enterprise, one operator can handle 450 incoming and outgoing calls.
- the share of missed calls decreased by more than a hundred times - from 35% at the initial stage of automation to 0.18-0.35%
The first contact center solution they tried to implement was based on the Asterisk system.This lasted for the first two or three months, the implementation was actually done “on the knee”. Through the same channel that we use now, the percentage of missed calls was about 35%, and this is one of the parameters that we had to improve - But the main thing that we had to do was to increase the efficiency of order processing, which was too low at first" .Solution selectionIn the process of choosing a solution for the contact center, I considered Cisco and Nortel hardware and software solutions, as well as MightyCall Enterprise software solutions.“The MightyCall Enterprise solution is designed to create pre-configured contact center packages for different applications and industries. Other important advantages of this solution for us were the flexibility to customize according to our customer requirements and the price/functionality ratio. Thus, we chose MightyCall Enterprise for our purposes.