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Mikogo

Mikogo

Overview

What is Mikogo?

Mikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.

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Recent Reviews

TrustRadius Insights

Mikogo has proven to be a valuable tool for a wide range of users, addressing various needs and providing convenient solutions. Many users …
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Pricing

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Basic Annual

$156

Cloud
Annually

Professional Annual

$228

Cloud
Annually

Professional Lifetime

$456

Cloud
Lifetime License per User

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.mikogo.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Mikogo?

Mikogo is a freemium screen sharing solution designed to streamline web conferencing and online meetings. The software allows up to 25 people to share screen content simultaneously and offers a wide range of interactive tools and unique features. Meeting participants will see anything the presenter can see on their own screen. The vendor says screen sharing sessions can be started quickly, and the value proposition is that using Mikogo can help save on business travel time and costs. It is available in 35 languages, including Arabic and Japanese. Its HTML Viewer allows participants to join sessions from their browser, without any additional downloads. Mikogo is compatible with Windows, Mac, Linux, iOS and Android operating systems. It is free for non-commercial use. 







Mikogo Features

  • Supported: Screen Sharing
  • Supported: VoIP & Phone Conferencing
  • Supported: Meeting Scheduler
  • Supported: Switch Presenter Role
  • Supported: Remote Keyboard and Mouse Control
  • Supported: Multi-User Whiteboard
  • Supported: Application Selection
  • Supported: Multi-Monitor Support
  • Supported: Recording (Screen and Audio)
  • Supported: Company Logo Branding
  • Supported: Website Integration
  • Supported: HTML Viewer
  • Supported: Mobile Apps
  • Supported: Cross-Platform Compatibility
  • Supported: File Transfer
  • Supported: Profile Manager
  • Supported: Chat

Mikogo Screenshots

Screenshot of Screen sharing between two windows desktop computersScreenshot of Phone conference and participant list options

Mikogo Competitors

Mikogo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, Bulgarian, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dutch, Estonian, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Malay, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Frequently Asked Questions

Mikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.

GoTo Meeting and Join.me (discontinued) are common alternatives for Mikogo.

Reviewers rate Slideshows highest, with a score of 7.6.

The most common users of Mikogo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(8)
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Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We used Mikogo to support customers by viewing and controlling their remote desktops. We used the drawing and chat features as well, which appeared to work well. This was used by both of our ERP consultants who worked daily with customers and often online and in session with the customer and sometimes an additional attendee.
  • Inexpensive
  • Simple interface
  • Menus and prompts were clear
  • Slow (download and screen refreshes)
  • Doesn't work at numerous customer sites
  • Awkward interface, making it difficult to get online with customers
Given its narrow focus and inability to do that well, I cannot think of a scenario where Mikogo would be a fit. This software only provides 'attended' remote sessions whereby the person presenting their screen must also approve the connection of the user attempting to view or control their screen. While this has its place, it did not perform well in this limited scope.
Performance & Compatibility of Online Events Software (4)
22.5%
2.3
High quality audio
40%
4.0
High quality video
40%
4.0
Low bandwidth requirements
10%
1.0
Mobile support
N/A
N/A
Screen Sharing (2)
10%
1.0
Desktop sharing
20%
2.0
Whiteboards
N/A
N/A
Online Meetings / Events (5)
8%
0.8
Calendar integration
10%
1.0
Meeting initiation
10%
1.0
Integrates with social media
N/A
N/A
Record meetings / events
20%
2.0
Slideshows
N/A
N/A
Online Events Collaboration (3)
20%
2.0
Live chat
10%
1.0
Audience polling
30%
3.0
Q&A
20%
2.0
Online Events Security (3)
13.333333333333332%
1.3
User authentication
10%
1.0
Participant roles & permissions
10%
1.0
Confidential attendee list
20%
2.0
  • Zero positive impact
  • Spend just a little more with products like AnyDesk and get some real ROI
  • Short term, the product can be used on a trial basis (or at least it was available as a trial)
At first it worked fairly well and the price was very inexpensive. The first task when connecting to a customer was to have them download the client. Oftentimes this task took two to five minutes and was inconsistent even for clients with high-speed internet access (over 100mb). I've used numerous other tools similar to Mikogo and none of them had these delays. Also, Mikogo occasionally had issues with firewalls and, while that might be expected in such a tool, it was too often to be useful. Honestly the only advantage was price and that was short lived, as the costs of using the tool (business-wise) stacked up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I need to support remote locations in my current organization, and many times, it's just best to be hands-on rather than provide instruction over the phone or through email. Many times I am troubleshooting issues where I need to be able to log into a user's PC and look at configurations on various files or programs, and Mikogo has helped me to be able to do with ease.
  • Allow remote access to a users PC's
  • Share my screen for visual assistance
  • I'd like to be able to record a session easier.
I've been using Mikogo for ten plus years and have been able to use it for remote program installation, troubleshooting, and simple presentations. Screen share or remote access to a PC is where the core of the program's best functionality resides and where a user would be best suited to use this product.
Performance & Compatibility of Online Events Software (3)
73.33333333333333%
7.3
High quality audio
70%
7.0
High quality video
70%
7.0
Low bandwidth requirements
80%
8.0
Screen Sharing (1)
90%
9.0
Desktop sharing
90%
9.0
Online Meetings / Events (4)
75%
7.5
Calendar integration
80%
8.0
Meeting initiation
80%
8.0
Record meetings / events
70%
7.0
Slideshows
70%
7.0
Online Events Collaboration (3)
80%
8.0
Live chat
80%
8.0
Audience polling
80%
8.0
Q&A
80%
8.0
Online Events Security (3)
80%
8.0
User authentication
80%
8.0
Participant roles & permissions
80%
8.0
Confidential attendee list
80%
8.0
  • Saves time and money in travel expenses to support remote locations for IT purposes.
I see a lot of the same functionality with both programs. From a presentation and meeting aspect, they are virtually the same. Where Mikogo stands out, in my opinion, is when it comes to remote access.
I have not had to use their support for anything other than setup.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We don't use this tool very often because we have other tools that are very good at collaboration such as Microsoft Teams and Cisco Webex. However, when those options are not available for whatever reasons then Mikogo is a great go-to. It always gets the job done. Very easy to use and get both sides to connect and start collaborating. Another great feature is you don't need to install anything which is a big plus for when collaborating with users from security strict organizations.
  • Collaboration audio/video - Very strong features. It simple and it just works as you expect. Especially multi-user collaboration capability.
  • File sharing - Again, nothing fancy but works as advertised.
  • Inexpensive- A single license allows for up to 25 participants and 3 concurrent calls. Even the free version is extremely capable and a good go-to option.
  • It lacks some features that could be useful for providing remote technical support but it is never meant to be a remote support tool, it is a collaboration tool.
  • Can't really find anything bad to say about this product. I was never in a scenario where I thought something is not working as expected or can't find a feature or can't figure out how to do something.
Mikogo is a collaboration tool first and foremost and it is great at that. You can get people connected really quickly and they don't need to be familiar with the product to get going quickly. That combined with the ability to create/join the session from the browser makes it very attractive. A great option to go to for when your company uses one collaboration tool that's not compatible with someone from another company. That and when your daily collaboration tool is down for whatever reason, then you just use Mikogo.
Performance & Compatibility of Online Events Software (4)
67.5%
6.8
High quality audio
80%
8.0
High quality video
80%
8.0
Low bandwidth requirements
80%
8.0
Mobile support
30%
3.0
Screen Sharing (2)
100%
10.0
Desktop sharing
100%
10.0
Whiteboards
100%
10.0
Online Meetings / Events (3)
86.66666666666666%
8.7
Meeting initiation
90%
9.0
Record meetings / events
80%
8.0
Slideshows
90%
9.0
Online Events Collaboration (1)
100%
10.0
Live chat
100%
10.0
Online Events Security (1)
90%
9.0
User authentication
90%
9.0
  • It is a very helpful backup tool for collaboration.
  • It doesn't have all the bells and whistles like Teams but its also much cheaper and much better performance than Skype.
its a smaller tool than Teams and Skype and definitely don't have as much features. It is a tool for smaller organizations not big enterprises.
I do not have any experience with Mikogo's support as I have never experienced any problem with it.
September 10, 2019

Web Conferencing a Mikogo

Jeff Henkel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I own a small Accounting and Bookkeeping firm. Along with cloud-based accounting, I also do a considerable amount of customer support for small businesses. Mikogo is a great fit for me when I need to remote in or screen share to offer support to my clients. It offers great flexibility for my business to be professional and offer high tech options to my clients. One of my favorite (and also my clients) is that Mikogo does not require recipients (clients) to download the software and can work inside a browser window.
  • Participants do not need to download any software. Great feature. Keeps disks from getting cluttered up for participants.
  • Mikogo works on a mobile and a desktop platform. Participants can join from their smartphone, tablet, laptop or desktop.
  • Simple straight-forward screen platform. Mikogo makes it easy for both myself and participants to join a presentation.
  • Cloud-based so works on any operating system.
  • Customer Support. Blog based and slow to respond
  • Free version is limited
Pros
Mikogo is well-suited and cost-effective for the small business
Simple & well-designed; easy to figure out.
Works best for one-on-one client support.
Cons
No live customer support
Free version has limited features (e.g. no invite meeting allowed)
Trial version only 14 days
Performance & Compatibility of Online Events Software (4)
72.5%
7.3
High quality audio
80%
8.0
High quality video
70%
7.0
Low bandwidth requirements
70%
7.0
Mobile support
70%
7.0
Screen Sharing (2)
80%
8.0
Desktop sharing
90%
9.0
Whiteboards
70%
7.0
Online Meetings / Events (3)
83.33333333333334%
8.3
Meeting initiation
100%
10.0
Record meetings / events
70%
7.0
Slideshows
80%
8.0
Online Events Collaboration (3)
80%
8.0
Live chat
80%
8.0
Audience polling
80%
8.0
Q&A
80%
8.0
Online Events Security (3)
50%
5.0
User authentication
N/A
N/A
Participant roles & permissions
70%
7.0
Confidential attendee list
80%
8.0
  • Mikogo has made it easy for me to broaden my ability to support my clients, thus enhancing my value to customers
  • Mikogo opens the door for me to be a true online accounting firm, able to take on client no matter their location
  • The simplicity and ease of using the software doesn't scare away 'low tech-savvy' clients
Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best.
Join.me & TeamViewer are a bit confusing for the novice small business person.
My experience with LogMeIn has been that it's sluggish.
GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training.
I couldn't get Zoom to work right.
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