#1 most frequent
Japan
80.0%12 installations of 15
What is Mikogo?
Mikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.
Categories & Use Cases
Media
1 / 2
Screenshot of Screen sharing between two windows desktop computers
Top Performing Features
Whiteboards
Presenters or attendees can share notes or annotations they’ve made on a whiteboard/meeting space within the web conferencing UI.
Category average: 7.7
Slideshows
Presenters can present slideshows during the meeting within the web conferencing platform.
Category average: 8.4
High quality audio
High quality audio connection is consistently available, with few or no interruptions.
Category average: 8.5
Areas for Improvement
Low bandwidth requirements
Software is optimized so that meetings do not require a huge amount of bandwidth.
Category average: 7.3
Calendar integration
Scheduling capabilities integrate with users’ Calendars.
Category average: 8.3
Participant roles & permissions
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Category average: 8.2
Who Buys & Uses Mikogo
#2 most frequent
United States of America
13.3%2 installations of 15
#3 most frequent
Spain
6.7%1 installation of 15
Mikogo--inexpensive but ineffective
Pros
- Inexpensive
- Simple interface
- Menus and prompts were clear
Cons
- Slow (download and screen refreshes)
- Doesn't work at numerous customer sites
- Awkward interface, making it difficult to get online with customers
Return on Investment
- Zero positive impact
- Spend just a little more with products like AnyDesk and get some real ROI
- Short term, the product can be used on a trial basis (or at least it was available as a trial)
Other Software Used
AnyDesk, ConnectWise Control (formerly ScreenConnect), LogMeIn Central
Web Conferencing a Mikogo
Pros
- Participants do not need to download any software. Great feature. Keeps disks from getting cluttered up for participants.
- Mikogo works on a mobile and a desktop platform. Participants can join from their smartphone, tablet, laptop or desktop.
- Simple straight-forward screen platform. Mikogo makes it easy for both myself and participants to join a presentation.
- Cloud-based so works on any operating system.
Cons
- Customer Support. Blog based and slow to respond
- Free version is limited
Return on Investment
- Mikogo has made it easy for me to broaden my ability to support my clients, thus enhancing my value to customers
- Mikogo opens the door for me to be a true online accounting firm, able to take on client no matter their location
- The simplicity and ease of using the software doesn't scare away 'low tech-savvy' clients
Alternatives Considered
Join.me, LogMeIn Pro, GoToMeeting, Zoom, Skype and TeamViewer
Other Software Used
Hubdoc, Apple iCloud, OneDrive, Adobe Acrobat DC
Great product for great price
Pros
- Allow remote access to a users PC's
- Share my screen for visual assistance
Cons
- I'd like to be able to record a session easier.
Return on Investment
- Saves time and money in travel expenses to support remote locations for IT purposes.
Alternatives Considered
GoToMeeting
Mikogo is a great tool when you are in a pinch
Pros
- Collaboration audio/video - Very strong features. It simple and it just works as you expect. Especially multi-user collaboration capability.
- File sharing - Again, nothing fancy but works as advertised.
- Inexpensive- A single license allows for up to 25 participants and 3 concurrent calls. Even the free version is extremely capable and a good go-to option.
Cons
- It lacks some features that could be useful for providing remote technical support but it is never meant to be a remote support tool, it is a collaboration tool.
- Can't really find anything bad to say about this product. I was never in a scenario where I thought something is not working as expected or can't find a feature or can't figure out how to do something.
Return on Investment
- It is a very helpful backup tool for collaboration.
- It doesn't have all the bells and whistles like Teams but its also much cheaper and much better performance than Skype.
Alternatives Considered
Skype for Business (formerly Lync), Microsoft Teams and TeamViewer
Other Software Used
Microsoft Teams, Skype for Business (formerly Lync), Cisco Webex Room Series (formerly Cisco Spark Room Series), TeamViewer
