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Mikogo Reviews

7 Ratings
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Score 7.8 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
January 24, 2020

Great product for great price

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
I need to support remote locations in my current organization, and many times, it's just best to be hands-on rather than provide instruction over the phone or through email. Many times I am troubleshooting issues where I need to be able to log into a user's PC and look at configurations on various files or programs, and Mikogo has helped me to be able to do with ease.
  • Allow remote access to a users PC's
  • Share my screen for visual assistance
  • I'd like to be able to record a session easier.
I've been using Mikogo for ten plus years and have been able to use it for remote program installation, troubleshooting, and simple presentations. Screen share or remote access to a PC is where the core of the program's best functionality resides and where a user would be best suited to use this product.
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Anonymous | TrustRadius Reviewer
October 29, 2019

Mikogo is a great tool when you are in a pinch

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
We don't use this tool very often because we have other tools that are very good at collaboration such as Microsoft Teams and Cisco Webex. However, when those options are not available for whatever reasons then Mikogo is a great go-to. It always gets the job done. Very easy to use and get both sides to connect and start collaborating. Another great feature is you don't need to install anything which is a big plus for when collaborating with users from security strict organizations.
  • Collaboration audio/video - Very strong features. It simple and it just works as you expect. Especially multi-user collaboration capability.
  • File sharing - Again, nothing fancy but works as advertised.
  • Inexpensive- A single license allows for up to 25 participants and 3 concurrent calls. Even the free version is extremely capable and a good go-to option.
  • It lacks some features that could be useful for providing remote technical support but it is never meant to be a remote support tool, it is a collaboration tool.
  • Can't really find anything bad to say about this product. I was never in a scenario where I thought something is not working as expected or can't find a feature or can't figure out how to do something.
Mikogo is a collaboration tool first and foremost and it is great at that. You can get people connected really quickly and they don't need to be familiar with the product to get going quickly. That combined with the ability to create/join the session from the browser makes it very attractive. A great option to go to for when your company uses one collaboration tool that's not compatible with someone from another company. That and when your daily collaboration tool is down for whatever reason, then you just use Mikogo.
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Jeff Henkel | TrustRadius Reviewer
September 10, 2019

Web Conferencing a Mikogo

Jeff Henkel
Score 7 out of 10
Vetted Review
Verified User
Review Source
I own a small Accounting and Bookkeeping firm. Along with cloud-based accounting, I also do a considerable amount of customer support for small businesses. Mikogo is a great fit for me when I need to remote in or screen share to offer support to my clients. It offers great flexibility for my business to be professional and offer high tech options to my clients. One of my favorite (and also my clients) is that Mikogo does not require recipients (clients) to download the software and can work inside a browser window.
  • Participants do not need to download any software. Great feature. Keeps disks from getting cluttered up for participants.
  • Mikogo works on a mobile and a desktop platform. Participants can join from their smartphone, tablet, laptop or desktop.
  • Simple straight-forward screen platform. Mikogo makes it easy for both myself and participants to join a presentation.
  • Cloud-based so works on any operating system.
  • Customer Support. Blog based and slow to respond
  • Free version is limited
Pros
Mikogo is well-suited and cost-effective for the small business
Simple & well-designed; easy to figure out.
Works best for one-on-one client support.
Cons
No live customer support
Free version has limited features (e.g. no invite meeting allowed)
Trial version only 14 days
Read Jeff Henkel's full review

Mikogo Scorecard Summary

Likelihood to Recommend (7)
7.8
Support Rating (2)
8.0

Feature Scorecard Summary

High quality audio (3)
7.6
High quality video (3)
7.4
Low bandwidth requirements (3)
7.7
Mobile support (2)
4.8
Desktop sharing (3)
9.4
Whiteboards (2)
8.7
Calendar integration (1)
8
Meeting initiation (3)
8.9
Record meetings / events (3)
7.4
Slideshows (3)
8.0
Live chat (3)
8.7
Audience polling (2)
8.0
Q&A (2)
8.0
User authentication (2)
8.5
Participant roles & permissions (2)
7.6
Confidential attendee list (2)
8.0

About Mikogo

Mikogo is a freemium screen sharing solution designed to streamline web conferencing and online meetings. The software allows up to 25 people to share screen content simultaneously and offers a wide range of interactive tools and unique features. Meeting participants will see anything the presenter can see on their own screen. The vendor says screen sharing sessions can be started quickly, and the value proposition is that using Mikogo can help save on business travel time and costs. It is available in 35 languages, including Arabic and Japanese. Its HTML Viewer allows participants to join sessions from their browser, without any additional downloads. Mikogo is compatible with Windows, Mac, Linux, iOS and Android operating systems. It is free for non-commercial use. 







Categories:  Web Conferencing,  Collaboration

Mikogo Features

Has featureScreen Sharing
Has featureVoIP & Phone Conferencing
Has featureMeeting Scheduler
Has featureSwitch Presenter Role
Has featureRemote Keyboard and Mouse Control
Has featureMulti-User Whiteboard
Has featureApplication Selection
Has featureMulti-Monitor Support
Has featureRecording (Screen and Audio)
Has featureCompany Logo Branding
Has featureWebsite Integration
Has featureHTML Viewer
Has featureMobile Apps
Has featureCross-Platform Compatibility
Has featureFile Transfer
Has featureProfile Manager
Has featureChat

Mikogo Screenshots

Mikogo Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Basic Annual$156Annually
Professional Annual$228Annually
Team Annual$468Annually
Professional Lifetime$456Lifetime License per User
Team Lifetime$936Lifetime License [Unlimited Users]

Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

Mikogo Support Options

 Free VersionPaid Version
Phone
Email
FAQ/Knowledgebase
Video Tutorials / Webinar

Mikogo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, Bulgarian, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dutch, Estonian, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Malay, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese