MikroTik Routers and Switches

Usually we are self support and we also support other users unless hardware issues. Hardware support from the principal manufacturer in Latvia is quite hard, but local distributor support is excellent. In my opinion, the distributors and partners give better support than the principal manufacturer.

There is no SOC, NOC, where you can contact to try to resolve any difficulties. The problems that these devices have are solved largely through the community, with workaround alternatives, or if the support team responds to a request, the response times are too high for the current needs of technological communications.