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Mimecast Advanced Email Security

Mimecast Advanced Email Security

Overview

What is Mimecast Advanced Email Security?

The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.

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Recent Reviews

Mimecast works well

8 out of 10
March 14, 2021
Incentivized
We use Mimecast Secure Email deployed organization-wide to manage all of our email services - it processes all incoming messages before …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Threat Detection (17)
    8.2
    82%
  • Anti-malware (18)
    8.0
    80%
  • Management Tools (18)
    8.0
    80%
  • Customizability (18)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Mimecast Advanced Email Security?

The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

7.9
Avg 8.5
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Product Details

What is Mimecast Advanced Email Security?

Mimecast offers advanced email and collaboration security through two different deployment methods.

A Secure Email Gateway in the cloud, Mimecast Email Security Cloud Gateway is designed to keep any type of email environment, even the most complex, secure.

Mimecast Email Security Cloud Integrated
is an integrated cloud email security solution that does not require an MX record change, and is purpose-built to enhance and extend M365 protections.

Both solutions include AI-powered protection, include a range of specifically designed benefits, and offer a complementary suite of additional capabilities like collaboration security, awareness training, and archiving.

Mimecast Advanced Email Security Features

Secure Email Gateway Features

  • Supported: Anti-malware
  • Supported: Customizability
  • Supported: Data Loss Protection
  • Supported: Threat Detection
  • Supported: Sandboxing
  • Supported: End-to-End Encryption
  • Supported: Management Tools

Mimecast Advanced Email Security Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal

Frequently Asked Questions

The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.

Microsoft Defender for Office 365, Abnormal Security, and Proofpoint Email Protection are common alternatives for Mimecast Advanced Email Security.

Reviewers rate End-to-End Encryption highest, with a score of 8.8.

The most common users of Mimecast Advanced Email Security are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(110)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
February 28, 2020

The Benefits of Mimecast

Jessica Rondash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mimecast is used across our whole organization. It serves as our email archiving system as well as our spam filter. It is also a great tool for catching phishing emails before they get to our end users. Mimecast also allows us to send large files, basically serving as a dropbox but cutting out the step of uploading the files.
  • Catches spam and phishing emails
  • Saves and archives all emails for the designated period
  • Sends large files that are too big for Outlook to handle
  • It has a great search feature for finding old emails.
  • Phishing scams are getting more and more sophisticated so it could always improve on catching phishing emails.
Mimecast Secure Email Gateway is great for searching for previous emails. It allows you to get very granular and create a very specific search to easily find the email you are looking for. It also makes it easy to save all emails, without having to go through an archiving process. You can also set Mimecast to save emails for x number of years and therefore remove all emails older than that period.
Secure Email Gateway (5)
76%
7.6
Anti-malware
80%
8.0
Customizability
80%
8.0
Threat Detection
70%
7.0
End-to-End Encryption
60%
6.0
Management Tools
90%
9.0
  • Mimecast keeps the company safer from phishing attacks.
  • It gives us the ability to automatically archive emails removing that as a manual process.
Mimecast support has been very helpful. Whenever we have questions they quickly answer or let us know they are working on a solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mimecast is used as the primary spam filtering software for our company. Mimecast protects our main mail services by being an intermediary between our company and the outside internet. We then go further and only permit Mimecast to send our company email directly. Furthermore email is smarthosted out of the Mimecast gateway, so our customers can be assured clean emails.
  • Anti-Spam.
  • Anti-Malware.
  • Death by details - admins can screw things up easily when it comes to advanced message routing.
  • How-to's to train users/admins on more difficult functions.
The product is best used for medium and larger businesses with more than 100 people. It's not cost-effective for less than 100 users.

It's good for any company that wants to block spam before it gets to your on-premise servers and end-users. Their anti-spam engines are amongst the best in the business. The number of customizations on sending and on-premise delivery available can be mind-boggling at first, but are incredibly powerful to get your messages to the right place.
Secure Email Gateway (7)
68.57142857142857%
6.9
Anti-malware
90%
9.0
Customizability
100%
10.0
Data Loss Protection
90%
9.0
Threat Detection
N/A
N/A
Sandboxing
N/A
N/A
End-to-End Encryption
100%
10.0
Management Tools
100%
10.0
  • Moved cap-x to operational expense by not having to purchase an appliance.
  • More secure email, less people infected by worms and other items than prior solutions.
Proofpoint was a solid competitor, but in the end, way overpriced for what we're trying to do. Mimecast was set up within a day and ready to rock and roll. Configuration guides made the process incredibly easy for cutover, and used them to cut our systems over easily to Mimecast.
US-based English-language support - amazing! Don't find this often, but I'm very happy they have it!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mimecast Secure Email Gateway is first and last stop our email makes as it traverses to and from us. We have our MX records set such that all email sent to our domain is actually sent to Mimecast first and they forward it to our on-premise mail server. All users in the company benefit from it. Having it as our front end gives us the capability of knowing it is very unlikely an actual virus laden email makes it through while also blocking the majority of phishing type emails. It also benefits us by not having to expose our SMTP services to the internet.
  • Allows you as the user to not expose your SMTP gateway to the internet. All emails go to Mimecast and you just need to allow SMTP traffic from Mimecast only.
  • Very reliable in up time with rarely an issue receiving or sending mail through it.
  • They have limited electronic resources available for support. It is rare that I find the answer to an issue without having to call them.
  • They are frequently emailing in an attempt to sell extra services...which can be annoying.
Mimecast Secure Email Gateway is appropriate for any mid- to large-scale business that wants to limit their exposure to internet-based mail threats. It basically runs itself so requires very little admin time once it is setup and executing properly. The pricing is also a HUGE bargain when compared to what some companies pay for other cloud-based services. Just about any company can afford to set aside this amount to secure their email. Having it lessens the impact of dealing with local users who either do not care about security or are not trained well enough to avoid schemes. The only place where it may not be suited is really small business where the cost may be overkill vs. making sure the users are well versed in avoiding email virus and malware trickery.
Secure Email Gateway (7)
92.85714285714286%
9.3
Anti-malware
100%
10.0
Customizability
90%
9.0
Data Loss Protection
90%
9.0
Threat Detection
100%
10.0
Sandboxing
100%
10.0
End-to-End Encryption
90%
9.0
Management Tools
80%
8.0
  • We have not had one email-based virus issue since implementing the system.
  • When dealing with other businesses in troubleshooting email issues we always gain instant respect when they realize we use Mimecast.
The only alternate we have looked into is called Proofpoint. We did limited investigation into it and it seemed to be a similar product with fairly good reviews. But in the end since the pricing on Mimecast was so good it made no sense to consider anything else when we knew we were getting one of the best with Mimecast. Having the whole suite of Mimecast products at our disposal makes it hard to consider or compare other services.
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Mimecast as our mail delivery point for the entire organization. Both incoming and outgoing mail is filtered and scanned through the service. It addresses the serious issue of malicious emails entering our environment. We find that it is a much more effective solution than what it replaced, which was a third party adaptation of spam assassin.

  • Sandbox filtering of mail attachments is great, and we are alerted to caught items.
  • Greymail tagging is useful to some employees.
  • There have been issues of downtime or slow delivery, but we have not lost any mail.
  • The initial setup is a bit counter-intuitive.
If you host your own mail you really do need a solution such as this. Keeping malicious actors out of your user mailboxes is a high priority with current threat vectors. Mimecast is always highly recommended to this purpose. It may be less needed if you are on GSuite and make use of Google's filtering.
Secure Email Gateway (7)
72.85714285714286%
7.3
Anti-malware
100%
10.0
Customizability
60%
6.0
Data Loss Protection
80%
8.0
Threat Detection
100%
10.0
Sandboxing
100%
10.0
End-to-End Encryption
N/A
N/A
Management Tools
70%
7.0
  • We find that users now spend next to no time messing with spam.
  • Periodic user interactions on emailed links keeps awareness high.
We selected Mimecast mainly based on their reputation. We also demoed SpamTitan and Proofpoint but found that each did not have all of the features we wanted. All three were improvements to our old solution, which was based on SpamAssasin. Do note that Proofpoint has different products with very different prices and pedigrees. We went into the demo expecting one product and being recommended another.
We are able to get a person on the phone quickly and can submit tickets online. The support reps are knowledgeable and are able to access our instance remotely. I do wish that outages and issues were communicated more quickly, however. Occasionally I will find out from a user that they are unable to access their portal.
November 16, 2019

Mimecast, Great for DR.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mimecast Secure Email Gateway is being used by our whole organization, but our end-users typically do not interact with it on a daily basis. We use Mimecast behind the scenes to scan all incoming email and filter out ones that may be considered spam or threatening. We also use it to encrypt any outgoing email. We use this in conjunction with Proofpoint to further protect our end-users from email attacks. We also utilize Mimecast for disaster recovery purposes. In the event of a disaster where we are unable to connect to our on-premise exchange server, we utilize Mimecast to allow our users to log in and see an exact 1:1 copy of their email inbox. This also allows them to send and receive an email if our exchange server is down.
  • Standing up an exact 1:1 copy of email inboxes for DR purposes.
  • Scanning any incoming email to be filtered for spam/threats.
  • Automatically encrypting all outgoing email.
  • Email filtering can be hit or miss. Will incorrectly filter out emails that will go noticed by end-users.
  • Admin web UI can be confusing and not so intuitive.
  • Inability to release incorrectly filtered messages to the end-user mailbox.
Specifically for our organization, we use Mimecast as a defense for our users. This can seem redundant because we also utilize Proofpoint to do basically the same thing. In my opinion, Proofpoint does seem to do this better, but the needs may differ from other Organizations. What I think Mimecast does really well is email backup. For DR testing purposes, we have to stand up a copy of every user's inbox ready for access at any time. Mimecast is able to handle this really well, and also allows our users to send and receive in the event of a disaster.
Secure Email Gateway (7)
81.42857142857142%
8.1
Anti-malware
70%
7.0
Customizability
70%
7.0
Data Loss Protection
100%
10.0
Threat Detection
80%
8.0
Sandboxing
80%
8.0
End-to-End Encryption
100%
10.0
Management Tools
70%
7.0
  • Mimecast allows our email DR tests to go very smoothly. It's simple to set up and easy for end-users to use.
  • As we move towards more cloud bases email systems, the need for this service would drastically go down.
We use both Mimecast alongside Proofpoint in our Organization. As mentioned earlier, if you are looking strictly for a secure email system, something that filters incoming mail and encrypts outgoing mail, I believe Proofpoint does this better. It is easy to use from an admin standpoint, the support is there when something goes wrong, and it integrates really well with programs like Outlook. Mimecast does a fine job as well, but we've run into usability problems from time to time. Although we do utilize the Proofpoint archive, Mimecast does a better job at having a cloud created copy of a user's inbox to be used for archival and DR purposes.
From personal experience, the only time I've had to utilize the support function for Mimecast is in situations where our pre-defined filter was filtering emails incorrectly and users were missing mail. Mimecast support was spotty at times, but it could be due to being in a weird timezone (EST-6). Once I was able to get in contact with a support agent, things were usually pretty smooth. The support agents definitely try their best to help with the problems.
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