Mimecast Threat Intelligence

Perfect for any company looking to enhance its security. Great for adding protection for on-premise servers as Mimecast removes the requirement for external parties to directly communicate with the client's server. We would recommend the solution is implemented in company’s with at least 25 staff as otherwise the overhead and pricing would make it prohibitive.

I think Mimecast is great for companies who want granular control over their email. Once it is setup, it really does just run along without IT needing to get involved too much. Any time we have 'issues' - such as incorrectly blocked emails or attachments, we can easily figure out what we need to do and how to fix it. Mimecast is great for teams who don't want to sit there all day and manage and look at emails. It would suit a large organisation who want deep control.

It works perfectly and is really easy to manage when you understand the menu and how it works. It really is 'set and forget' with minor changes needed from time to time to blacklist and whitelist senders and domains. It makes our life really easy and gives us a lot of data to understand how or business and users operate.

I was shown the areas we would need to use and understand, along with the settings. It was perfect as it didn't go too deep.

The Mimecast support has always been helpful and quick to respond.

Mimecast is well suited for email security such as blocking spam and vulnerable emails which can be the biggest threat to an organization. Once we set up rest is taken care of. We Usually just log in to check if any of the emails were blocked incorrectly. It has good support where we can get assistance if needed. The only thing is price, Many small-scale organizations cannot go for this.

Mimecast Threat Intelligence scales well from small to larger organizations alike. The value is really the bang for the buck. The email continuity feature is a nice caveat to a disaster scenario in the event Office 365 goes down, we can still conduct email business with this feature to bypass Office 365 completely. The extra security layers for the money make Mimecast a great solution for your sole, or added email security features.

I have always received the assistance needed, except for the fact that when Mimecast support responds to a case, they do not provide any context. So if you have 4 cases open, you have no idea which case they are responding to. Definitely a shortcoming of the threat intel would be their support, not so much the product.

Mimecast is well suited for any organization whether 20 users or 20,000. The pricing on it is more than reasonable and correlates to the number of users you will have running through it. This review is specific to their threat intelligence but they also offer a slew of other pieces that can work in conjunction with their main threat offering. For organizations who are on-premise, the Mimecast Threat Intelligence basically gives you peace of mind that even if you lose your own system for any reason your email can continue to flow and be used through the Mimecast front end. Compared so some other SaaS offerings the price is ridiculously low considering it is the main part of your arsenal for arguably the most important part of your infrastructure. It is hard for me to conceive a situation where it would not be a positive only an organization's infrastructure offerings....possibly in a business where there is actually not extra money to spend on extras? If your organization manages its own email then Mimecast is appropriate for you.

Mimecast has a 24 hours phone hotline available to assist you with issues as they arise. This is the typical help desk situation where you reach level one and go to level two if this issue is extensive however I have found their level one techs to more than capable of dealing with most issues I have called about. The only negative I would mention is that their email support is less hardy when it comes to response time so I have grown to realize that calling is the only way to get timely support.