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May 27, 2021
This tool is very easy to use and I have not faced difficulty in its installation, in its purchasing and even its configuration is very easy. This tool has brought revolutionizing our organization, as we have become more particle in our working approach. Through this tool, I am capable of arranging various sales sessions and guiding my team in a professional manner, about how can we enhance productivity together. It is a completely great platform with efficient services.
- It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes.
- This tool has influenced us by providing training sessions too.
- Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience.
- Sometimes, it does not provide any unique answer against any queries and even misses the questions more often this leads to an irritating atmosphere when I am sending time to search and find a lag in the system.
- I have faced some issues regarding templates.
January 20, 2020
MindTickle is used to introduce new staff to the technical in's and out's of the specific recruiting business. It is used by the entire organization throughout different offices around the country. The training videos are highly informative, concise, and enjoyable to watch. There is an array of different specialties, organized by folders on which area a user should focus on. Overall, it is an excellent tool and helps provide new employees with detailed information.
- MindTickle is very well organized, the user interface is easy to read and navigate. This is important because it is very friendly towards both tech-savvy individuals and non-technical individuals.
- The viewable points on MindTickle helps boost individuals who are competitive and does well to inform users of how they stack up against their fellow peers.
- MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function.
- Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed.
January 14, 2020
MindTickle is being used for training purposes for not only new employees, but employees who need to complete new trainings are rolled out. This is used across the whole organization, and it addresses all of the facets of the job that each and every employee must learn. It helps make not only the on-boarding process, but continuous training, easy and effective.
- Quizzes: Following each lesson, you have a wrap-up quiz that helps you retain the information learned.
- Easy to navigate: the software is easy to use.
- It occasionally lags.
- Very rarely it will skip answers to the quiz, which then results in a missed answer.
They're easy to contact and good at resolving problems. It's as simple as that.
It is utilized for training for the entire Org. It helps solve the need for a direct ramp of certain subjects, such as company values, etc. It also introduces you to the aspects of your role and provide introductory training to the operations of your role. For instance, cold calling, prospecting, and many other best practices to conduct day to day operations.
- MindTickle provides interactive training.
- Has well organized modules.
Currently, MindTickle is being used across our Organization. The platform is used to address the development need of our employees. I have been using the platform for the last two years, and found it user-friendly. The best part is the kind of support Mind Tickle provides, especially through their ChatBot. I think the platform is evolving with time, and is helping us meet the needs of our trainees. My experience has been quite smooth.
- Around the clock support provided by MindTickle.
- Dashboards and multiple uses.
- You need to start the quizzes for users. There's no advanced scheduling for starting one.
- A live call can’t be scheduled, as is the case with some LMS platforms.
There are various platforms available across it, and it becomes tough to choose among the bouquet of services. I think it offers value for money and time both.
January 16, 2020
We use it as our primary LMS for sales learning, including onboarding, continued education, and updates.
- Analytics.
- Ease of creation.
- Portal is too busy and needs to have a page for learners that is current work or relevant learning and not everything.
- Better way to age out content - We have a lot of material that is not relevant any more.
We are using MT for training and updates to current tools we use as a business. It helps us educate all teams from the first 90 days to new sales strategies. It helps us stay consistent with all information given and not having to take away time from other people's desks.
- Gamification.
- Organized.
- You can't build your own template/modules.
January 08, 2020
MindTickle is used to house most of our trainings and monthly updates. It is used across the whole organization, throughout the entire world. We are a company that is always changing and evolving, so it is important for everyone to stay up to date. MindTickle makes it easy for us to all be on the same page, and we are to the point where we know where to find the monthly update and keep up with it. When you're first hired, many of the online trainings you complete are through MindTickle.
- MindTickle makes learning fun. It allows points to be added as you take quizzes, and it helps me stay motivated.
- Easy to navigate. Folders and then videos within the folders. Very simple.
- It does seem like the mobile app isn't quite as functional as the online browser, although I have used it.
- It can be kind of hard to find things if the folder is very big. Sometimes the search doesn't pull up quickly.
January 08, 2020
The marketing department of my organization is using MindTickle as the platform to host a number of web trainings. Each week we are assigned trainings that we then complete on MindTickle. I'm not sure how it is used across the whole organization. For my department, it puts all the trainings onto one easy to use platform, rather than being scattered on different platforms as they were before.
- Very user friendly interface: always so easy to figure out what to click and where to find it
- Can keep track of where others are at: You can receive badges and medals as you go along in trainings, and can see how many points your colleagues has which lets you know if you're falling behind.
- You can't organize the trainings yourself, you have to stick to the filters MindTickle and your company use for organization. It would be helpful to be able to provide your own organization.
- The badges are arbitrary. Points help you see where you're colleagues are at, but the badges aren't really useful at all.
January 07, 2020
MindTickle is our official learning platform to deliver all internal training regarding our technologies, products, and methodology. Every time a new product is released or every update in our technology, software, or any product, we find in MindTickle a place to find content and take advantage of this platform to find all information related.
- Access to content from any device.
- Tracking of every activity and status.
- Navigation panel.
- Mobile application.
MindTickle is a training program used by our organization. It gets us up to speed with how we are supposed to be using our ATS. It addresses training standardization. We all know what's going on and how we are supposed to be doing it.
- Easy to follow along videos
- Short video clips
- It would be nice to have video previews like on YouTube, where you scroll ahead to a certain time and know what that clip would be about
It is used company-wide as a learning tool for training as well as how to use other technologies in our field. It's really helped with being able to make specific videos about our operating system and how to use it. I watched a ton of MindTickle videos myself, and still use them now!
- Easy viewing.
- Easy animation and editing.
- Load time could be quicker.
- More variety would be nice.
January 08, 2020
We use MindTickle for sales enablement training and programs across various sales-related departments (i.e. for Presales, Sales, Inside Sales, Inbound Marketing).
- Modules
- User management
- Analytics
- Reports
January 07, 2020
We use it across the entire organization, but it is also department-specific. Topics that were sales related would be taught at a sales level, and so on. It addresses issues such as security, and MindTickle allows us to learn new skills or new topics related to security.
- Interactive - Keeps you engaged.
- Easy UX and UI - Simple to navigate and answer questions.
- The illustrations are a little silly but also keep it a bit more interesting.
- Sometimes the questions were redundant.
It is currently being used mostly across the Sales organization for various types of Sales training. It is used to deliver Sales training, product training/updates, and to test our knowledge.
- It displays all of the modules that I still need to complete in a clear, easy-to-understand way.
- I like that I have the ability to increase the play speed of some of the training videos. This helps me to complete some of the trainings a lot faster.
- There is a simple path of the different courses I need to take. If I don't complete them, I am able to continue where I left off.
- We have the SFDC integration. It seems a bit clunky at times and doesn't resize correctly when I have resize the window. I prefer to log into it directly vs. using the SFDC integration.
- I am not a huge fan of recording and ranking pitch videos, but have done a lot of these in MindTickle. There is also no clear-cut way of notifying those that need to review my video and several have gone un-reviewed.
- This may just be how our training team has put things together, but a lot of the training paths that we go through have really corny themes. They could be improved and a lot more engaging.
June 05, 2017
We have two instances of MindTickle, one for internal worker use and the other for partner use. The first instance is shared by a number functions. We deliver the most up-to-date content to our global workforce at any time and any place that they wish. MindTickle greatly accelerates our on-boarding learning curve for new-hires. It allows us to safeguard our IP. It enables managers to monitor their employees' mandatory training progress and suggest optional courses for supplementing their knowledge. Likewise, MindTickle enables us to safely share knowledge with our partners and keep them current with the latest product information.
- Being hosted on a multi-tenant, SaaS platform, we rely upon MindTickle to maintain the infrastructure necessary to deliver training around the globe with the necessary performance. Because everyone is also on the latest version, it's easy to communicate with MT Support and other customers. Since MindTickle Dev is focused on only one version, it enables them to deliver new features at a rapid pace. They are very responsive to requests for enhancements that benefit the community of users.
- The product is very user-friendly, and MindTickle leadership benchmarks themselves against the best consumer products companies to deliver easy-to-use features such as gamification.
- MindTickle fully exposes their APIs and partners with companies like Okta, using cutting edge standards such as SCIM to greatly reduce user management overhead and expedite on- and off-boarding. They also offer a rules engine that enables us to auto-assign people to specific groups based on their profiles and direct them to bespoke content.
- More granular roles & permissions are in progress that will greatly reduce the number of administrators and provide important reporting improvements.
- The analytics engine is rapidly evolving, but it needs the deliver the power and flexibility of consumer SW apps.
- Development of a user community and a conference will be very useful in disseminating best practices and training.
- Work with Okta to enable Group Push from Okta to MindTickle which we already use with other apps.
For internal employee training and partner (mostly channel resellers) training
- Great team to work with, agile, flexible and reliable
- Easy to implement and deploy solution
- Scalable solution
- Solid end user experience
- Integration with SFDC via "connector"
- Broader experience offering for mobile devices
We use MindTickle to help train our sales team and as a database to hold all of our sales material. Additionally, we hold competitor information in Mind Tickle as well. MindTickle is used to onboard new employees and get them up to speed on our platform and company as a whole.
- Provides onboarding schedule
- Holds competitor info
- Shows how complete onboarding is
- Difficult to use
- IMPOSSIBLE to find anything
- Lacking a real search function
MindTickle is mainly used to train our sales org. Occasionally, it has been used in our client success, customer support, and engineering departments. It is a large portion of our sales on-boarding program as well as an administrator of new content on a monthly basis.
- Video submissions. You can designate the type of video recording you'd like them to submit, dictate evaluation parameters, and see submissions that have received top scores.
- Reporting. With the salesforce integration and the CS team, they're the only platform I know of that does automated reporting in different forms and is working to build admin access to building and distributing my own reports.
- Sequencing. This is a newer feature, which is why it's still a little sticky, but some things have gotten out of order. Also, because it's new, not all consequences of making things sequential were thought of (i.e. how to add courses/content for future new hires without affecting hires currently going through the program).
- Comments in courses. Learners are able to make comments on questions or content, but I, as an admin, do not get notifications for these nor can I remove them. So, when the comment refers to something being inaccurate or confusing, it sits there until someone actually reaches out to me to tell me about it. Bad optics for the learner and well as a bad way of correcting things.
MindTickle Scorecard Summary
What is MindTickle?
MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.
MindTickle Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |
Frequently Asked Questions
What are MindTickle's top competitors?
What is MindTickle's best feature?
Reviewers rate Support Rating highest, with a score of 8.6.
Who uses MindTickle?
The most common users of MindTickle are from Mid-size Companies and the Computer Software industry.