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Users have reported that the installation, purchasing, and configuration of this tool are straightforward. They have found the platform to …
Overview
What is MindTickle?
MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a…
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What is MindTickle?
MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing…
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Product Demos
MindTickle!21 Demo
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MindTickle! Demo
YouTube
New Hire Onboarding Gamification Saas Product from MindTickle
YouTube
The Science of Sales | Mindtickle | Be Ready
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is MindTickle?
MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.
MindTickle Competitors
MindTickle Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Reviewers rate Support Rating highest, with a score of 8.6.
The most common users of MindTickle are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(42)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have reported that the installation, purchasing, and configuration of this tool are straightforward. They have found the platform to be transformative for their organizations, enhancing productivity and providing professional guidance during sales sessions. MindTickle is widely used for training purposes, catering to both new hires and existing employees by covering various job aspects. It plays a crucial role in onboarding, continuous training, and addressing employee development needs. Users highly appreciate the support provided, especially through the ChatBot feature. The platform is employed to introduce new staff members to the technical aspects of the recruiting business, offering comprehensive information. Additionally, it serves as a valuable resource for sales training, product updates, and knowledge testing. MindTickle facilitates the delivery of up-to-date content to a global workforce, accelerating onboarding processes and safeguarding intellectual property. Furthermore, it aids in training and certifying the go-to-market team by identifying knowledge gaps and prescribing actionable steps for improvement. The platform functions as a primary learning management system for sales learning and supports ongoing education and development within the organization. MindTickle is widely used across departments such as sales, client success, customer support, engineering, and marketing. This centralized approach ensures standardization and ease of use for all sales-related materials and enablement items. Moreover, it simplifies internal training on technologies, products, methodology while serving as a hub for accessing related information. By educating teams effectively and maintaining consistency across departments, MindTickle saves time and addresses training standardization concerns. The platform also finds extensive application in sales enablement training across different departments with specific focuses such as security. Regardless of the department or role in the organization, MindTickle is utilized company-wide to facilitate training efforts and promote familiarity with other technologies in use. As reported by users, MindTickle provides a helpful medium for creating videos that explain operating systems and demonstrate their usage effectively. Sales teams have found value in using MindTickle to train their members and store crucial sales material, including competitor information. Lastly, the platform has proven to be an effective onboarding tool for new employees, helping them quickly acclimate to the company and its offerings.
Helpful graphical representation: Many users have praised the tool's graphical representation of data, as it has been instrumental in understanding the sales readiness program and new processes. The visual presentation aids comprehension and facilitates better decision-making.
Interactive training with well-organized modules: MindTickle offers interactive training with well-organized modules, which enhances the learning experience for users. This structured approach ensures that learners can easily navigate through different topics and engage actively with the content.
User-friendly interface: MindTickle's user interface is highly appreciated by reviewers for its simplicity and ease of use. The intuitive design caters to both tech-savvy individuals and those who are less familiar with technology, making it accessible to a wide range of users.
Missing Answers: Some users have expressed frustration and wasted time due to the software's inability to provide unique answers to queries. They often find that the system frequently misses questions, resulting in a lack of accurate responses. For example, users have mentioned encountering multiple instances where MindTickle failed to provide the correct answer for their queries, leading to frustration.
Template Issues and Lagging: Users have reported occasional issues with templates and system lagging. These problems can hinder their overall experience with the software, causing delays and interruptions. Reviewers have noted that there are times when templates do not load properly or take a long time to load, which disrupts their workflow.
Quiz Skipping: A number of users have experienced quizzes skipping answers, leading to missed responses. This issue can be disruptive to their learning progress and may require them to repeat quizzes or seek additional clarification. Users have shared instances where quiz questions were skipped without any input from them, causing them to miss out on answering those questions.
Users commonly recommend MindTickle for its ease of use and integration capabilities, especially with SFDC and Google. They highlight that it is a great and user-friendly tool. Users also appreciate the simplicity and well-designed interface of MindTickle, making it easy to implement training modules. Furthermore, users find MindTickle better than previous tools used for training courses.
Another common recommendation is to add mobile support to MindTickle. Users suggest adding a mobile app to enhance accessibility and convenience for completing internal training. They also mention the need to make the mobile app more user-friendly.
Users highly recommend MindTickle as a comprehensive platform for training resources and ongoing learning. They find it intuitive, easy to use, and effective in maintaining an inspired workforce. Users also appreciate the coordination among peers and the ability to create engaging videos for increased employee engagement.
Overall, users recommend keeping up the good work with MindTickle, as it is considered one of the best programs for corporate training and development. They encourage users to try out MindTickle for its great user experience and its ability to rally teams and companies around learning initiatives.
Attribute Ratings
Reviews
(1-21 of 21)Companies can't remove reviews or game the system. Here's why
March 16, 2022
Best Sales LMS I've Used
- Platform is very intutive for both users and admins
- Simple yet effective analytics
- Enagagement gamification
- Easy to make groups and assign the proper courses to each person/team
- It would be nice if the tool provided a chat box in the app to facilitate discussion and q/a
March 15, 2022
Intelligent Enablement and Training Platform
- Interactive training
- Prescriptive recommendations and interventions
- Content Management, contextualized
- Better "manager view" of team's progress
- Prompts to complete / progress training
- Shorter notifications (i.e. micro tasks) since everyone is already busy
Score 10 out of 10
Vetted Review
Verified User
- It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes.
- This tool has influenced us by providing training sessions too.
- Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience.
- Sometimes, it does not provide any unique answer against any queries and even misses the questions more often this leads to an irritating atmosphere when I am sending time to search and find a lag in the system.
- I have faced some issues regarding templates.
February 14, 2020
Educational Videos
- Easy to follow along videos
- Short video clips
- It would be nice to have video previews like on YouTube, where you scroll ahead to a certain time and know what that clip would be about
February 03, 2020
MindTickle Review
- Gamification.
- Organized.
- You can't build your own template/modules.
January 20, 2020
A User Insight of MindTickle
- MindTickle is very well organized, the user interface is easy to read and navigate. This is important because it is very friendly towards both tech-savvy individuals and non-technical individuals.
- The viewable points on MindTickle helps boost individuals who are competitive and does well to inform users of how they stack up against their fellow peers.
- MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function.
- Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed.
January 16, 2020
The Best Learning Repository
- Analytics.
- Ease of creation.
- Portal is too busy and needs to have a page for learners that is current work or relevant learning and not everything.
- Better way to age out content - We have a lot of material that is not relevant any more.
January 15, 2020
MindTickle Review
- Easy viewing.
- Easy animation and editing.
- Load time could be quicker.
- More variety would be nice.
January 15, 2020
MindTickle-- Essential for Any Business
- Quizzes: Following each lesson, you have a wrap-up quiz that helps you retain the information learned.
- Easy to navigate: the software is easy to use.
- It occasionally lags.
- Very rarely it will skip answers to the quiz, which then results in a missed answer.
January 15, 2020
Solid honest review
- MindTickle provides interactive training.
- Has well organized modules.
January 12, 2020
MindTickle Review
- Around the clock support provided by MindTickle.
- Dashboards and multiple uses.
- You need to start the quizzes for users. There's no advanced scheduling for starting one.
- A live call can’t be scheduled, as is the case with some LMS platforms.
January 08, 2020
Good to use for learning & development
- Modules
- User management
- Analytics
- Reports
January 08, 2020
MindTickle truly tickles the mind and strengthens the business
- MindTickle makes learning fun. It allows points to be added as you take quizzes, and it helps me stay motivated.
- Easy to navigate. Folders and then videos within the folders. Very simple.
- It does seem like the mobile app isn't quite as functional as the online browser, although I have used it.
- It can be kind of hard to find things if the folder is very big. Sometimes the search doesn't pull up quickly.
January 08, 2020
MindTickle for tech marketing training
- Very user friendly interface: always so easy to figure out what to click and where to find it
- Can keep track of where others are at: You can receive badges and medals as you go along in trainings, and can see how many points your colleagues has which lets you know if you're falling behind.
- You can't organize the trainings yourself, you have to stick to the filters MindTickle and your company use for organization. It would be helpful to be able to provide your own organization.
- The badges are arbitrary. Points help you see where you're colleagues are at, but the badges aren't really useful at all.
January 07, 2020
Great platform for business outcomes
- Access to content from any device.
- Tracking of every activity and status.
- Navigation panel.
- Mobile application.
January 07, 2020
We highly recommend MindTickle
- Interactive - Keeps you engaged.
- Easy UX and UI - Simple to navigate and answer questions.
- The illustrations are a little silly but also keep it a bit more interesting.
- Sometimes the questions were redundant.
May 07, 2018
Company Training LMS
- It displays all of the modules that I still need to complete in a clear, easy-to-understand way.
- I like that I have the ability to increase the play speed of some of the training videos. This helps me to complete some of the trainings a lot faster.
- There is a simple path of the different courses I need to take. If I don't complete them, I am able to continue where I left off.
- We have the SFDC integration. It seems a bit clunky at times and doesn't resize correctly when I have resize the window. I prefer to log into it directly vs. using the SFDC integration.
- I am not a huge fan of recording and ranking pitch videos, but have done a lot of these in MindTickle. There is also no clear-cut way of notifying those that need to review my video and several have gone un-reviewed.
- This may just be how our training team has put things together, but a lot of the training paths that we go through have really corny themes. They could be improved and a lot more engaging.
January 18, 2018
MindTickle is a tad Fickle
- Provides onboarding schedule
- Holds competitor info
- Shows how complete onboarding is
- Difficult to use
- IMPOSSIBLE to find anything
- Lacking a real search function
June 06, 2017
Jack of all trades
- Video submissions. You can designate the type of video recording you'd like them to submit, dictate evaluation parameters, and see submissions that have received top scores.
- Reporting. With the salesforce integration and the CS team, they're the only platform I know of that does automated reporting in different forms and is working to build admin access to building and distributing my own reports.
- Sequencing. This is a newer feature, which is why it's still a little sticky, but some things have gotten out of order. Also, because it's new, not all consequences of making things sequential were thought of (i.e. how to add courses/content for future new hires without affecting hires currently going through the program).
- Comments in courses. Learners are able to make comments on questions or content, but I, as an admin, do not get notifications for these nor can I remove them. So, when the comment refers to something being inaccurate or confusing, it sits there until someone actually reaches out to me to tell me about it. Bad optics for the learner and well as a bad way of correcting things.
June 05, 2017
MindTickle is an Excellent Choice
- Being hosted on a multi-tenant, SaaS platform, we rely upon MindTickle to maintain the infrastructure necessary to deliver training around the globe with the necessary performance. Because everyone is also on the latest version, it's easy to communicate with MT Support and other customers. Since MindTickle Dev is focused on only one version, it enables them to deliver new features at a rapid pace. They are very responsive to requests for enhancements that benefit the community of users.
- The product is very user-friendly, and MindTickle leadership benchmarks themselves against the best consumer products companies to deliver easy-to-use features such as gamification.
- MindTickle fully exposes their APIs and partners with companies like Okta, using cutting edge standards such as SCIM to greatly reduce user management overhead and expedite on- and off-boarding. They also offer a rules engine that enables us to auto-assign people to specific groups based on their profiles and direct them to bespoke content.
- More granular roles & permissions are in progress that will greatly reduce the number of administrators and provide important reporting improvements.
- The analytics engine is rapidly evolving, but it needs the deliver the power and flexibility of consumer SW apps.
- Development of a user community and a conference will be very useful in disseminating best practices and training.
- Work with Okta to enable Group Push from Okta to MindTickle which we already use with other apps.
June 02, 2017
Mindtickle Review
- Great team to work with, agile, flexible and reliable
- Easy to implement and deploy solution
- Scalable solution
- Solid end user experience
- Integration with SFDC via "connector"
- Broader experience offering for mobile devices