Mirakl Marketplace Platform

Mirakl Marketplace Platform Reviews

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Reviews
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Taner Bayram | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I saw a review that was evaluating Mirakl vs. SAP Commerce. To my surprise, folks were actually comparing the two. It is comparing apples to oranges truly. SAP Commerce is a commerce engine with core commerce functionalities like UI, cart, checkout, quoting, PSP integration, etc. while Mirakl is simply a MIDDLEWARE to transform a commerce platform into a 3PL/Marketplace model. Mirakl is NOT a commerce platform. It is a platform that allows sellers to manage their products, offers, and then their orders (when these are placed by the customer and accepted by the seller). SAP Commerce is a beast. Mirakl merely extends it with a few additional 3PL features. Their SAP Commerce extension is pretty slick!

  • Taxonomy and Product Synchronization
  • Seller Synchronization
  • Order split and Synchronization
  • Customer Service Features - incidents, seller evaluations, order messaging, order reception, etc.
  • Their management to start with (not kidding!)
  • Cost of Mirakl can be dramatic
It is scalable, if the cost is not an issue it is a good solution.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Mirakl is used across the organization both to expand a website into a Marketplace platform and to manage products and its sales parameters. It helped to widen the range of offered products on a tech retail website by accepting 3rd party sellers. It is the day-to-day software for managing offers, orders and products.
  • API documentation well done.
  • Simple export/import of file.
  • Main dashboard to get a simple glimpse of the current activity.
  • Lack of tailoring for the dashboard.
  • More options for promotions.
If you have a successful webstore with high traffic it could make sense to think about in expanding the business to other vendors by creating a marketplace (just like amazon). You'll charge a commission on the products sold in your website by other vendors, and that way you'll have a wide range of products to offer to your users. To do this, Mirakl is the software to use.
Leonardo Costa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Mirakl Marketplace platform as Seller platform of ePRICE Marketplace which is the major Italian marketplace onboarding Italian and European sellers. The platform provides the sellers with a back office to manage their products, offers, orders, customer care vs customers. As an operator, the Marketplace team uses Mirakl Marketplace to onboard, activate, manage, support sellers and define marketplace business rules.
  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
  • Seller performance tools
  • Order flow
  • Payments management in a PSD2 compliant envronment
Management of offers and orders is working well and easy to integrate via API. Seller performance difficult to monitor and to manage with automatic rules.

Mirakl Marketplace Platform Scorecard Summary

Feature Scorecard Summary

Online Storefront (7)
84%
8.4
Product catalog & listings (2)
80%
8.0
Product management (2)
80%
8.0
Bulk product upload (3)
100%
10.0
Branding (1)
60%
6.0
Product variations (3)
96%
9.6
Website integration (2)
100%
10.0
Visual customization (1)
70%
7.0
Online Payment System (1)
80%
8.0
eCommerce security (1)
80%
8.0
eCommerce Marketing (3)
60%
6.0
Promotions & discounts (2)
40%
4.0
Personalized recommendations (1)
80%
8.0
SEO (1)
60%
6.0
eCommerce Business Management (5)
74%
7.4
Multi-site management (1)
70%
7.0
Order processing (2)
80%
8.0
Inventory management (2)
70%
7.0
Shipping (2)
80%
8.0
Custom functionality (1)
70%
7.0

What is Mirakl Marketplace Platform?

Mirakl Marketplace Platform allows users to manage a network of third-party sellers whose products or services are featured on their online marketplace. Mirakl's API is designed to allow users to easily integrate product supply information from sellers into their eCommerce solution (such as Hybris, Magento, Demandware, etc.).

Mirakl Marketplace Platform Pricing

Mirakl Marketplace Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Mirakl Marketplace Platform's best feature?

Reviewers rate Bulk product upload highest, with a score of 10.

Who uses Mirakl Marketplace Platform?

The most common users of Mirakl Marketplace Platform are from Enterprises and the Retail industry.