Mitel MiCollab Reviews

29 Ratings
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Score 6.4 out of 100

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Reviews (1-7 of 7)

Anonymous | TrustRadius Reviewer
February 21, 2020

My my my Mitel - figure out who you want to be

Score 3 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

With on-premise infrastructure, this product tends to run smoothly. We have yet to evaluate Mitel's cloud offerings, which appear to be good, but quite expensive.

As a phone system, the product does what it's supposed to do. As a collaboration tool, it has very basic functionality but that's about it.
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Anonymous | TrustRadius Reviewer
September 18, 2019

Mitel? Do tell!

Score 6 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

As I said, I find it to be fairly seamless when used for only a call. It works fairly well for calls where the user must share a screen. It seems to work less well for instances where a recording is needed. But, we do get the recordings and we are able to watch them.
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Erik Jensen | TrustRadius Reviewer
May 17, 2018

Enterprise Level Communications System - Simplified

Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

If you're looking to streamline your enterprise-level communications system and interoffice communications then this is the tool to get the job done. As stated previously it works as intended with minor issues. It is well suited for larger companies who can afford the infrastructure and investment it takes to set it up properly. As far as back-end support goes, you may be better off hiring a third-party telecom vendor like we did. For smaller companies looking for only a few phones, there are solutions that are much less expensive and "out of the box" ready for use.
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Nathan Venno | TrustRadius Reviewer
January 16, 2018

Mitel MiCollab - great addition to your Mitel phone system

Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Excellent for the receptionist - allows easy transfer and viewing of incoming calls. The chat feature is helpful as well. Transfer and conference options are easy to use click option. Good for sales as well - easy to sync phone and smartphone so they are never out of reach. Also good for checking message and calls that may have been missed
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Heather Keene | TrustRadius Reviewer
March 30, 2017

Mitel MiCollab is Mighty Fine!!

Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

For an organization such as ours, the Mitel MiCollab was suited for us for personal and business use to unify our business communications. We also [use] iPaired with Mitel phones, and can now check for missed calls and voicemails while away from the office and it is pretty easy, and the directory list makes it easy to call anyone in the company without having to look up their extension while out in the field.
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Feature Scorecard Summary

Task Management (3)
6.2
Gantt Charts (1)
8
Scheduling (4)
6.5
Workflow Automation (1)
9
Mobile Access (7)
6.8
Search (4)
9.1
Visual planning tools (3)
6.8
Chat (7)
7.6
Notifications (6)
8.1
Discussions (4)
7.0
Surveys (1)
10
Internal knowledgebase (3)
5.9
Integrates with GoToMeeting (2)
1.0
Integrates with Gmail and Google Hangouts (2)
4.0
Integrates with Outlook (4)
7.3
Video files (3)
7.4
Audio files (4)
6.9
Document collaboration (3)
6.2
Access control (4)
6.9
Advanced security features (4)
6.9
Integrates with Google Drive (1)
8
Device sync (3)
4.9

About Mitel MiCollab

Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.

Mitel MiCollab Technical Details

Operating Systems: Unspecified
Mobile Application:No