This is a must have for any size company
Everyone in the company uses it. Our school teachers, tech helpdesk, not, HR etc. It is essential to our daily tasks, especially for the …
Mitel MiCollab
Mitel MiCollab
Mitel MiCollab
Overview
What is Mitel MiCollab?
Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.
Read moreRecent Reviews
Popular Features
View all 22 features- Scheduling (8)8.686%
- Notifications (12)8.282%
- Chat (12)7.979%
- Mobile Access (11)6.868%
Reviewer Pros & Cons
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Ideal integration (Information Technology & Services, 51-200 employees)Video Reviews
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Pricing
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What is Mitel MiCollab?
Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
What is Microsoft Teams?
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
What is monday.com?
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
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Product Details
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What is Mitel MiCollab?
Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.
Mitel MiCollab Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.
Reviewers rate Task Management highest, with a score of 9.5.
The most common users of Mitel MiCollab are from Mid-sized Companies (51-1,000 employees).
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Learn MoreReviews and Ratings
(43)
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September 09, 2022
This is a must have for any size company
Everyone in the company uses it. Our school teachers, tech helpdesk, not, HR etc. It is essential to our daily tasks, especially for the service reps that deal with patients, schools, teachers and doctors every day. It'd easy to setup either the physical phone or computer client for everyone's needs
April 28, 2022
Mitel MiCollab Softphone That Replaces Your Desk Phone!
We use Mitel MiCollab for end users when they are working from home due to the pandemic. It has become more mainstream for end-users to use MiCollab at work as well as they prefer it over the traditional desk phone. This has helped greatly due to our phone system and end-users getting calls from the operators.
[In my experience] it is incredibly obtuse for a non-phone system admin to get configured, and it anything but user-friendly. We love our Mitel phone system - it has all the features we need, but when we looked at using MiCollab for conferencing it became quickly obvious that the hosting providers like Zoom, GoTo, and others were far and away the better platforms.
Mitel MiCollab is being used across the entirety of my organization. The software has helped to increase the productivity and efficiency of those at my company as it provides a single application for voice, messaging, presence, audio conferencing, mobility and team collaboration; regardless of whether individuals are physically in the office, working from home, or on the road.
February 01, 2021
MiCollab - Bring your desk phone everywhere you go
Administrators at our district have been setup with the Micollab app on their phones to be able to contact families without showing their cell phone number. This has been crucial during the pandemic closures. In addition, our administrative staff have the app to be able to continue to receive phone calls even when the building is closed. Micollab has become an integral tool for us. We utilize both the iOS app and the web application.
January 29, 2021
Mitel MiCollab doesn't stack up to the mighty Microsoft Teams
Our organization used to use Mitel MiCollab as a soft-phone, team collaboration solution, but we have switched to Microsoft Teams a couple years ago as our collaboration solution. MiCollab was used across the entire organization and the main purpose for it's use was to couple a user's phone with their laptop, instead of a hardwired desk phone. This enabled employees to have access to the company phones when working from home, or hot-desks. It supported a flexible work environment.
February 21, 2020
My my my Mitel - figure out who you want to be
We set this product up approximately 5 years ago. The product works, BUT the product has not kept up with its competitors who have far surpassed this product's capabilities. My recommendation for anyone seriously considering this product for the collaboration tools is to evaluate competitors - who typically have more robust solutions. My recommendation to Mitel is to figure out who you want to be - a telecom provider or a collaboration customer. If you're trying to be the latter, you really need to be much more innovative and agile.
January 17, 2020
Mitel MiCollab - A Network Engineer's Review
At my organization, we utilized it to replace our Cisco BE6000 and Cisco Jabber. As consultants, we utilized it as a VoIP product of choice to deliver client solutions. It provides voice and collaboration as well as allows for easy remote access to the VoIP system for excellent mobility capabilities.
October 23, 2019
Mitel MiCollab Review
MiCollab is used as the real-time phone directory for our organization. It also allows staff to use the chat function, check their voicemails from within the app and toggle where their phone calls are routed to within the app. Using this tool saves staff time and effort when using their Mitel devices.
September 18, 2019
Mitel? Do tell!
We had a Mitel phone system and replaced our online meetings with Mitel MiCollab to integrate the whole thing. It is used by the entire organization for internal meetings. We have a good number of remote employees and offices in other countries so we are required to do a considerable amount of collaborating via online meetings.
We use it across the entire organization. With over 50 users and growing each month, it allows seamless communication with our associates as well as our staff. We were using several different media platforms prior to combining everything into MiCollab. It allows us to message directly with peers eliminating the need to use MS Lync/Skype for Business. We are able to easily transfer calls to and from mobile devices, see who is on the phone and also as a global contact list.
January 16, 2018
Mitel MiCollab - great addition to your Mitel phone system
We have implemented this company-wide and have been using it for about a year now. We are a very phone-heavy company and this helps the users to manage their time/calls more efficiently. It also helps with conference calling and mobile use - making our salespeople more efficient as they can be reached at almost any time and location
March 30, 2017
Mitel MiCollab is Mighty Fine!!
We have just recently implemented Mitel MiCollab across the whole organization. We are hoping that by using Mitel MiCollab it will address the problem of communication issues as a whole within the organization.