Mitel MiCollab

Mitel MiCollab

About TrustRadius Scoring
Score 7.0 out of 100
Mitel MiCollab

Overview

Recent Reviews

Mitel MiCollab Review

6 out of 10
October 23, 2019
MiCollab is used as the real-time phone directory for our organization. It also allows staff to use the chat function, check their …
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Mitel? Do tell!

6 out of 10
September 18, 2019
We had a Mitel phone system and replaced our online meetings with Mitel MiCollab to integrate the whole thing. It is used by the entire …
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Popular Features

View all 22 features

Chat (12)

8.1
81%

Notifications (11)

7.9
79%

Scheduling (7)

7.7
77%

Mobile Access (11)

6.8
68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Unavailable

What is Mitel MiCollab?

Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

What is Cisco Jabber?

Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.

Features Scorecard

Project Management

6.6
66%

Communication

6.9
69%

File Sharing & Management

6.2
62%

Product Details

What is Mitel MiCollab?

Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.

Mitel MiCollab Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Mitel MiCollab?

Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.

What is Mitel MiCollab's best feature?

Reviewers rate Internal knowledgebase highest, with a score of 8.3.

Who uses Mitel MiCollab?

The most common users of Mitel MiCollab are from Mid-sized Companies (51-1,000 employees) and the Telecommunications industry.

Reviews and Ratings

 (40)

Ratings

Reviews

(1-3 of 3)
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Score 3 out of 10
Vetted Review
Verified User
Review Source
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.

The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Nathan Venno | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.