Policy Hub - OK at the basics
Policy Hub is used to manage our policies, procedures, and statutory training frameworks. This is managed by our compliance team on the …
Overview
What is Mitratech PolicyHub?
Mitratech PolicyHub is a policy management solution designed to create, update, approve and communicate policies to automated knowledge assessments, audit and reporting.
Recent Reviews
Video Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Mitratech PolicyHub, and make your voice heard!
Product Details
- About
- Tech Details
- FAQs
What is Mitratech PolicyHub?
Mitratech PolicyHub is a policy management solution designed to create, update, approve and communicate policies to automated knowledge assessments, audit and reporting.
Software designed to make Policy Management more efficient & defensible
PolicyHub is the software solution that’s easy to use, to help build stronger compliance.
Proactive Policy & Procedure Management
From creating, approving, and communicating policies to intelligent distribution, knowledge assessments, and reporting, PolicyHub policy management software aims to provide an organization with a defensible compliance program that saves company time.
- Improves operational efficiency
- Removes the complexities of policy & procedure management
- Builds an ethical and defensible compliance program
- Reduces the potential for reputational damage
- Significantly mitigates risk
Mitratech PolicyHub Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Mitratech PolicyHub is a policy management solution designed to create, update, approve and communicate policies to automated knowledge assessments, audit and reporting.
Reviewers rate Implementation Rating highest, with a score of 6.1.
The most common users of Mitratech PolicyHub are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(8)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
April 27, 2018
Policy Hub - OK at the basics
Policy Hub is used to manage our policies, procedures, and statutory training frameworks. This is managed by our compliance team on the most part, but other departments were involved in regards to updating policies, or managing documents within their particular area of the business. Our learning and development team owned the statutory training aspects.
- Reminders of policies needing updating
- Simple inbox for end-user
- Online Access
- Communication of impending developments - lots of bugs, and improvements were reported, but the communication whether these would be developed was almost non-existent.
- Quiz output management - There is a lack of ability to report on quiz outcomes across multiple users.
- Lack of flexibility - once something has been published there is no flexibility to make edits without retracting from everyone, and re-publishing.
- One single location for management of policies, procedures, and statutory training
- The ability to report on who has / hasn't read / completed a particular policy or procedure.
- The ability to create an ongoing cycle for review of policies.
- Price
- Product Features
They sold a lot of capability within the platform, some of which was an oversell, and required further development (which never happened).
No
April 27, 2018
Meet compliance needs with PolicyHub policy management
PolicyHub is primarily used by IT and Legal departments with expansion planned for HR and manufacturing. Many of the policies that are published in PolicyHub are sent out corporate-wide. The software provides an excellent mechanism for deploying and tracking policy distribution to a large group of employees. It was purchased to help IT meet SOX, PCI and other compliance need and to provide a central location for policy storage, distribution, and user auditing.
- Employee document compliance and acknowledgment is very simple and straight forward. Virtually no learning curve.
- Software makes it very easy to publish to large or small groups.
- Document retraction can be confusing. Document in the library will still show as published even though it has been retracted.
- Reporting is lacking in some areas. We have had issues meeting compliance requirements for document review status dates.
- PolicyHub is a cost-effective solution that allows our company to track and manage the many policies we are required to produce. It has significantly reduced the amount of time and effort it takes to distribute policies to employees corporate-wide.
- Price
- Product Features
- Product Usability
A software solution that is strictly for policy management is not an absolute must-have. There are other ways to manage policies. With that in mind, the price was an important element in the decision process.
No
April 25, 2018
Use PolicyHub so your HR can do what they need to do.
We are using it to track all of our policies within our organization. We also use it to track archived policies between different departments to ensure each and every person in the organization has received all policies and acknowledge receipt of each policy. This helps us by not adding additional work to HR.
- Keeps track of all policies in a centralized location.
- Single sign-on lets us be able to use our AD credentials.
- The GUI interface is really nice.
- The support can be a lot better. It takes a lot of time for support to get back to the user.
- The search function doesn't work too well to find policies.
- It has helped us by not having HR spend time/energy on tracking users (new/old) to make sure they read a policy.
- Product Features
- Product Usability
- Product Reputation
Product features. We really needed to keep track of old/new employees reading/acknowledging policies for PCI compliance.
No
We did not evaluate any other product.
March 22, 2018
PolicyHub works!
It is being used across the whole organization as a cloud-based policy and procedure management tool. Employees access PolicyHub when they need to look up current policies at my organization and certain individuals have administrative access to archived policies in the event those need to be reviewed. PolicyHub helps us to ensure we have the most up-to-date policies available for our staff.
- Response time. Anytime we have a question or comment, the team at PolicyHub is quick to respond and help us figure out next steps.
- End-User versus Administrative Access. The End User only sees the policies they NEED to see, so an employee doesn't have to go shifting through needless policies just to find the one they want. Administrative access enables someone to see the entire system in a user-friendly manner.
- Testing Functionality. PolicyHub not only allows acknowledgment features for policies, but we can also use the system to test our employee's knowledge base on key policies. This helps us with annual training requirements that we have as a federally-qualified health center.
- Lists/Groups. This tab could be more user-friendly.
- Finding the publication list. To find this list, you have to click a few times into the system. It would be nice for this to be a tab on the left-hand side where we could just see a list of what we've published recently. Given that many people have publisher rights, we need to see when things have been pushed out so we can be sure correct follow-up occurs.
- Reporting. This is another tab where you have to click down a few times to get to the real information you are seeking. This could be more user-friendly, but this is only on the administrative side.
- It has enabled us to maintain a central database of P&P to ensure everyone is on the same page. We were completely paper/manual before so some things didn't get updated appropriately. This enables us to review and comply with requirements we have as a federally-qualified health center. It also makes it easier for us to pull policies when we need them.
- Price
- Product Usability
We have many users that use Mac books for computers, so it was important to see that this system had functionality in that world.
No
March 12, 2018
Not quite what we thought
It is a good policy distribution platform however the reporting tools could be better. If you publish something in someone's diary it shows that they are non-compliant. If you request a report it takes a long time to modify this as the system times out. The publication date is always the original date of publication and not the date people start with your organization.
- I've had no real contact from anyone at Mitratech since they took over hitec. Except for an itro call with someone called Justin.
- We made a number of suggestions to improve the system, like changing the publication date to something relevant. having the ability to temp disable people with a time frame etc but nothing has been done
- You are not reminded of reviews and in order to review a document annually you have to manually set the reminder- not ideal
- Its been good for tracking peoples' reading of documents- but is still very manual.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Positive Sales Experience with the Vendor
- Analyst Reports
- Third-party Reviews
No
When PolicyHub was purchased the company was not aware of the other tools like SharePoint.