Skip to main content
TrustRadius
Mitratech PolicyHub

Mitratech PolicyHub

Overview

What is Mitratech PolicyHub?

Mitratech PolicyHub is a policy management solution designed to create, update, approve and communicate policies to automated knowledge assessments, audit and reporting.

Read more
Recent Reviews

PolicyHub works!

8 out of 10
March 22, 2018
Incentivized
It is being used across the whole organization as a cloud-based policy and procedure management tool. Employees access PolicyHub when they …
Continue reading
Read all reviews
Return to navigation

Product Details

What is Mitratech PolicyHub?

Mitratech PolicyHub is a policy management solution designed to create, update, approve and communicate policies to automated knowledge assessments, audit and reporting.

Software designed to make Policy Management more efficient & defensible

PolicyHub is the software solution that’s easy to use, to help build stronger compliance.

Proactive Policy & Procedure Management

From creating, approving, and communicating policies to intelligent distribution, knowledge assessments, and reporting, PolicyHub policy management software aims to provide an organization with a defensible compliance program that saves company time.

  • Improves operational efficiency
  • Removes the complexities of policy & procedure management
  • Builds an ethical and defensible compliance program
  • Reduces the potential for reputational damage
  • Significantly mitigates risk

Mitratech PolicyHub Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mitratech PolicyHub is a policy management solution designed to create, update, approve and communicate policies to automated knowledge assessments, audit and reporting.

Reviewers rate Implementation Rating highest, with a score of 6.1.

The most common users of Mitratech PolicyHub are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(8)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
April 25, 2018

Use PolicyHub so your HR can do what they need to do.

Verified User
Executive in Information Technology
Telecommunications Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We are using it to track all of our policies within our organization. We also use it to track archived policies between different departments to ensure each and every person in the organization has received all policies and acknowledge receipt of each policy. This helps us by not adding additional work to HR.
Pros and Cons
  • Keeps track of all policies in a centralized location.
  • Single sign-on lets us be able to use our AD credentials.
  • The GUI interface is really nice.
  • The support can be a lot better. It takes a lot of time for support to get back to the user.
  • The search function doesn't work too well to find policies.
Likelihood to Recommend
It is perfectly suited for companies that need to track policies for users that require that for compliance reasons.
Mitratech PolicyHub Feature Ratings
Return on Investment
  • It has helped us by not having HR spend time/energy on tracking users (new/old) to make sure they read a policy.
Key Differentiators
  • Product Features
  • Product Usability
  • Product Reputation
Product features. We really needed to keep track of old/new employees reading/acknowledging policies for PCI compliance.
Products Replaced
No
Likelihood to Renew
10
It helps us do what we need it to do.
Implementation Rating
6
When we implemented this product, it wasn't through Mitratech, so I am not sure what things have changed.
Alternatives Considered
We did not evaluate any other product.
March 12, 2018

Not quite what we thought

Verified User
Professional in Quality Assurance
Financial Services Company, 201-500 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
It is a good policy distribution platform however the reporting tools could be better. If you publish something in someone's diary it shows that they are non-compliant. If you request a report it takes a long time to modify this as the system times out. The publication date is always the original date of publication and not the date people start with your organization.
Pros and Cons
  • I've had no real contact from anyone at Mitratech since they took over hitec. Except for an itro call with someone called Justin.
  • We made a number of suggestions to improve the system, like changing the publication date to something relevant. having the ability to temp disable people with a time frame etc but nothing has been done
  • You are not reminded of reviews and in order to review a document annually you have to manually set the reminder- not ideal
Likelihood to Recommend
It is good for publishing simple documents.

Mitratech PolicyHub Feature Ratings
Return on Investment
  • Its been good for tracking peoples' reading of documents- but is still very manual.
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Positive Sales Experience with the Vendor
  • Analyst Reports
  • Third-party Reviews
Products Replaced
No
Likelihood to Renew
5
We are currently only using PolicyHub with real intent. Ops Risk and Incident manager are too manual and not at all what you would want within a business. Its easier to use a spreadsheet and not at all what we thought we would get.
Implementation Rating
1
There were a number of calls and fixes that had to take place. we have a number of patches in places and bugs that needed fixing. we identified issues as we went along and became the company trying to test the system with no real benefit to us.
Alternatives Considered
When PolicyHub was purchased the company was not aware of the other tools like SharePoint.
Return to navigation