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Miva is a versatile eCommerce engine that caters to both B2B operations and businesses of all sizes. Users appreciate the platform's high …
Overview
What is Miva?
Miva Merchant is a point-and-click, online store development and management system that allows merchants to build their online store through a web browser, and lets developers provide aftermarket enhancements for the online store.
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Popular Features
- Order processing (6)7.777%
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What is Miva?
Miva Merchant is a point-and-click, online store development and management system that allows merchants to build their online store through a web browser, and lets developers provide aftermarket enhancements for the online store.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.miva.com/miva-ecommerce…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
What is Wix?
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
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Miva – Business Consulting WordPress Theme Download, Installation and Import Demo Content
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Miva?
Miva is an ecommerce platform which provides businesses with a flexible website and fully-customizable catalog and checkout system with control over the look, content, and functionality of their online store.
Miva is invested in its core competency as an ecommerce platform provider, continuously developing solutions to modern merchants’ most pressing needs. The vendor states Miva excels at supporting businesses whose complex product catalogs or specialized industry requirements have proved too challenging for other ecommerce platforms to handle. With over two decades of experience serving businesses that sell everything from aftermarket parts and fresh-caught seafood to custom diamond rings and swimming pools, Miva invites sellers to bring them the problems other platforms can’t handle.
How Miva Supports a Ecommerce System:
- Interface provides web management for non-technical users
- Platform designed to enable B2B and DTC sales on a single website
- Extensive native functionality minimizes the need for third-party apps and plugins
- Unlimited product variations for high SKU count (from thousands to millions) catalogs and dependent SKUs
- Managed ERP integrations with Miva Connect
- Back-office integrations through Miva’s JSON API
- Built-in subscriptions and reordering for frictionless repeat purchasing
- Online sales quotes help sales teams automate their sales processes
- Custom product builders help customers bundle products into kits and custom orders
- Advanced shipping logic supports complex shipping and compliance requirements
- Smart pricing options for customer and rule-based pricing
Miva Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: Online Sales Quotes
Miva Video
Lotus Sculpture outgrew Yahoo Stores and moved to Miva to keep his business on track.
Miva Integrations
- Mailchimp
- Avalara
- QuickBooks Desktop Enterprise
- QuickBooks Desktop Premier
- QuickBooks Desktop Pro
- PowerReviews
- Authorize.net
- Visa Acceptance Solutions (CyberSource)
- ShipWorks
- PayPal Payments Pro
- Endicia
- ShipStation
- Affirm
- Chase Paymentech
- PayPal Express Checkout
- PayFlow
- UPS
- FedEx
- USPS
- Canada Post
- StoneEdge
- 4psite
- King Webmaster
- FirstData Global Gateway
- Intuit Merchant Services
- AccurateTax
- eBridge Connections
Miva Competitors
- Shopify
- Volusion
- WooCommerce
- BigCommerce
- Magento Commerce Cloud (formerly Magento)
Miva Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | All |
| Supported Languages | English |
Miva Downloadables
- Marketview Liquor was struggling using a custom in house shopping cart that hindered their business. They chose Miva to unlock their online sales potential.
- Crown Automotive is a Business to Business specialist selling Jeep parts, they needed to expand online and only Miva could handle all of their unique requirements.
- Coolest Shoes in California ran into lots of problems with open source PrestaShop and switched to Miva to streamline their operational issues and keep them focused on their business.
Frequently Asked Questions
Miva Merchant is a point-and-click, online store development and management system that allows merchants to build their online store through a web browser, and lets developers provide aftermarket enhancements for the online store.
Reviewers rate Order processing highest, with a score of 7.7.
The most common users of Miva are from Small Businesses (1-50 employees).
Miva Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 90% |
| Mid-Size Companies (51-500 employees) | 8% |
| Enterprises (more than 500 employees) | 2% |
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(29)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Miva is a versatile eCommerce engine that caters to both B2B operations and businesses of all sizes. Users appreciate the platform's high level of customization, allowing them to tailor the customer experience and backend connections to their specific needs. This flexibility extends to design and code adjustments, making it easy for users to optimize their sites for SEO and Google snippets. Miva prioritizes security by ensuring compliance with PCI/PDA-SS requirements, giving customers peace of mind when it comes to protecting their data. The platform also seamlessly integrates with popular third-party services like PayPal, Power Reviews, Shipworks, and Authorize.net.
Miva Merchant goes beyond being an online cart and offers a robust templating system and powerful customization capabilities using Miva Script. Customers find it to be a cost-effective choice for comprehensive e-commerce systems that provide all the necessary functionalities at an affordable price point. The platform has gained popularity among developers for its ongoing development, responsive support, and active community. One of its standout features is its user-friendliness, even for non-tech-savvy individuals, thanks to its intuitive interface and excellent customer service available 24/7. With Miva, users can create functional and user-friendly websites that remain under their control while striking a balance between ease of use and customization options.
The platform's configurability allows businesses to overcome security and SEO challenges effortlessly, while its ability to handle high traffic loads without issues ensures seamless operations even during peak periods. Miva serves as a reliable backend sales platform, providing modern front-end interfaces for retail and wholesale customers while offering integrations to automate various processes. Users value Miva's exceptional customer support, with knowledgeable staff delivering timely and insightful responses. Many online companies rely on Miva Merchant for merchandising and content management, particularly those offering a wide range of products.
However, some users have encountered challenges such as MAP pricing implementation, inventory management with POS systems, and integrating live data feeds. Despite these hurdles, Miva Merchant has been successfully utilized to create and launch ecommerce websites, providing wireframe design, strategy, implementation, and ongoing support. Users appreciate the platform's powerful and customizable nature when building online storefronts for clients. They have managed over 1000 products seamlessly through Miva Merchant, allowing customers to place orders, track shipments, and create accounts. The flexibility and customization options of Miva Merchant have received praise for facilitating unique online store designs and streamlined workflows. Its extensive community of developers enables the creation of custom templates, giving stores a unique look and feel. In addition to the built-in scripting language and modules, users have found that Miva Merchant offers further customization options to meet their specific needs.
The exceptional assistance provided by Miva's support staff, online documentation, and user community has been commended by users. This level of support is particularly valuable for users who may be new to the platform or facing technical challenges. Miva Merchant has proven to be a cost-effective and flexible choice for many businesses seeking an ecommerce solution.
However, it is worth noting that some users have experienced reliability issues with hosting, as well as a lack of critical management features and delayed updates when compared to other ecommerce platforms. As a result, some users have chosen to migrate from Miva Merchant to alternative platforms like Shopify and Big Commerce, citing cost and feature considerations as key factors in their decision.
Despite these challenges, Miva Merchant continues to come recommended by service providers due to its flexibility, cost-effectiveness, and feature set. The platform remains popular among developers and businesses alike for its ability to create and manage online catalogs and ecommerce projects effectively. With its customizable design options, secure infrastructure, powerful integrations, and ongoing development support, Miva proves to be a trusted solution for those seeking full-featured ecommerce systems.
Limitless Customization Options: Users appreciate the platform's limitless customization options, with several reviewers stating that they can fully customize their store design and functionality to accommodate any design elements. They find it convenient to use external API options via XML and JSON, which adds even more flexibility to their customization capabilities.
Easy to Learn and Use: Many users find the platform easy to learn and program, specifically mentioning PHP, JQuery, and other programming languages. Some reviewers have praised its user-friendly interface and intuitive features, making it effortless for them to navigate and utilize the platform effectively.
Solid Architecture and Reliable Performance: The solid architecture of the platform is highly appreciated by users who find it reliable. Several users have mentioned that they trust the platform's performance as the company invests in its future development, ensuring a stable and dependable experience for their businesses.
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User-Friendly Admin Area: Some users have found the Miva admin area to be not very user-friendly and outdated in terms of its user interface UI. They have expressed frustration with navigating and using the admin area, which can make managing their online store more challenging.
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Limited Theme Engine: Several users have mentioned that the current Miva Merchant lacks a clean and standards-compliant theme engine like WordPress, making it less desirable compared to other options. This limitation restricts their ability to customize the look and feel of their online store according to modern design trends.
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Cumbersome Page Content Editing: Users have pointed out that editing page content in MIVA is a cumbersome and old-school task, lacking a WYSIWYG editor. This means they need to rely on manual HTML coding or use external tools for editing content, which adds complexity and time-consuming steps to their workflow.
Based on user reviews, the most common recommendations for Miva are to consider its power, affordability, and functionality. Users highly recommend it for businesses with unique needs and coding knowledge. They suggest investing in support and customization, including hiring expert programmers or development teams. Users also emphasize the importance of attending Mivacon conferences, engaging with documentation and forums, and taking advantage of Miva's robust support services. Additionally, reviewers advise evaluating the size of the business and desired level of control before choosing a platform. They recommend comparing features, exploring hosting options, and considering costs to ensure Miva's flexibility meets specific business requirements.
Attribute Ratings
Reviews
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Score 10 out of 10
Vetted Review
Verified User
We use Miva to drive our eCommerce engine for our B2B operations. We have used it to bring our ERP system to our customers in a way they can interact with that is familiar and comfortable. Miva has been a groundbreaking change to how we are able to do business. We have many business units, each working with distributors or agencies in different ways, on top of a large support staff that manages orders. Since we have so many locations and different workflows, we needed something that was flexible. We evaluated many solutions when looking for a platform that could scale with us, and Miva was the clear choice and winner. One of the main drivers of that was the ultimate ability to customize the platform to work for our business and scale. You can adjust and edit all facets of the customer experience and a large number of the backend connections that just wasn't an option in many other platforms. Offering customized products to a different customer base was another headache that we were able to solve easily with Miva. Miva supplied us with the necessary toolset to create great websites.
- Customization of the platform is limitless
- External API options via XML and JSON
- Easy to learn and program (PHP, JQuery, etc)
- Solid Architecture - Reliable
- Invests in the platform for the future
- Native Integrations
- Mobile App
- Passwordless Login / Wallet
92.22222222222221%
9.2
80%
8.0
100%
10.0
83.33333333333334%
8.3
98%
9.8
- Ability to add new websites rapidly
- Standard language for our ERP to talk to one platform
- Customization has enabled more return customers
Each player has positive features and value to add to a business. BigCommerce and Shopify have brand recognition that has lead to them being the more common choice in eCommerce. Overall, they have their place for simple B2C sites, and less complex B2B sites. Miva was the only one where we had access to not only the core of the platform, but every part of our page templates. Most platforms will give you a box to stay in, but Miva lets you define the box, and when it doesn't fit your needs, you can adjust it to bring it where it will benefit your company most. Some of the major benefits that we couldn't find on other platforms: Ability to incorporate APIs at any stage of customer journey Unlimited Custom / Complex Product Configurators and Builders Easy to understand the structure and hierarchy of pages and templates.
15
Order Entry
Sales
Shipping
Finance
2
Basic HTML, PHP, JQuery and web development skills.
- Easy to Use
- Scalable
- Works how we need it to
- Offer customizable kits to customers
- Allow customers to build and save part numbers on demand
- New features like Pagebuilder will help us improve marketing efforts and simplicity.
No
- Price
- Product Features
- Product Usability
- Product Reputation
I needed a solid product that had the features we had to have to go to market.
- Implemented in-house
Yes
- Fact Finding / Evaluation
- Wireframe
- Testing
- Go Live
Change management was a big part of the implementation and was well-handled
Be sure to include all users that will use the product, or will be affected to ensure early buy-in and notice of things that won't work as expected.
- User Training
- Unexpected Problems with External Connected Software
Unlimited support is included in our plan.
Yes
Found a bug in a template and they were quick and transparent to help us understand how and when it will be resolved. Development is very transparent with it's users.
One night we had a bot decide to send a lot of traffic to our sites, in an attempt to DDoS our site. Miva's team was alerted at 3am, and began working to mitigate the issue, and keep us informed of what was going on. It was comforting to know that I didn't have to stay awake 24/7 ensuring sites were online. Miva's NOC team is there 24/7/365 and goes the extra mile.