Name: MiVoice Office 250
Author: Mitel Networks Corporation

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Help Authoring

No-Code Development

Software Configuration Management

Development

Admissions and Enrollment

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise

Accounting

Accounting and Tax Services

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

Freelance Management

HR Management

Payroll

Recruitment Marketing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Database Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Disk Cloning

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

Low-Code Development

Network Performance Monitoring

Object Storage

Server Virtualization

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Click Fraud

Contact Center

Content Management

Cross-Channel Campaign Management

Customer Data

Email Marketing

Event Management

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Sales

API Security

Security Orchestration, Automation and Response (SOAR)

Security

Catering

Computer-Aided Manufacturing (CAM)

Fleet Maintenance

Hotel Management

Insurance Underwriting and Rating

Interior Design

Last Mile Delivery

Lease Management

Legal Case Management

Moving Software

Plagiarism Checker

Public Transportation

Retail Management

Vertical-Specific

small

medium

RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

Essentials (up to 20 users)

Standard

Premium

Ultimate

RingEX

VoIP

Cloud PBX

Call Management

VoIP system collaboration

Mobile apps

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Answering rules

Call recording

Call park

Call screening

Message alerts

Video conferencing

Audio conferencing

Mobile app for iOS

Mobile app for Android

Video screen sharing

Instant messaging

RingCentral

8x8 Work

Likelihood to Recommend

Likelihood to Renew

Availability

Performance

Usability

Support Rating

Online Training

In-Person Training

Implementation Rating

Configurability

Product Scalability

Ease of integration

Vendor pre-sale

Vendor post-sale

Contract Terms and Pricing Model

8x8, Inc.

Google Hangouts (Classic)

Google

GoTo Connect

LogMeIn Jive Ease of Deployment

GoTo (formerly LogMeIn)

Nextiva Business Phone Service

Nextiva

Google Voice

Fuze

Cisco Unified Communications Manager (Call Manager)

Cisco

NetFortris

MiVoice Office 250, formerly Aastra 5000, is a VoIP unified communications platform offered by Canadian company Mitel for SMBs with mobile or dispersed workforces.

Top Rated 2023

large

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

CX Cloud Essentials

CX Cloud Elevate

CX Cloud Elite

Industry Experience Clouds

Talkdesk

Contact Center Software

Workforce Optimization (WFO)

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

Automatic speech recognition (ASR)

Natural language processing for IVR

Communications forecasting

Email

Voice (phone)

SMS/Text

Video channel

Live chat channel

Co-browse

Screen-share

Social media channels

Mobile applications

Intelligent call routing

Chatbots

AI assistance for live agents

MiVoice Office 250

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

Mitel Phone Manager Demo

Mitel is a leading global provider of enterprise and small business communications solutions and services. Each day we are building hardware and software that changes the way people communicate with each other. 

Mitel operates in over 90 countries, with our sales and service organization of over 80 offices, in conjunction with over 1,600 value-added resellers and partners around the world.

Mitel cares about our environment and actively maintains a Design for the Environment program. We were the first enterprise communications solutions provider to join The Climate Registry. We support efforts to reduce the impact that corporate activities have on the environment and have been ISO 14001 certified since 1999.

Mitel Networks Corporation

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Operating Systems	Unspecified
Mobile Application	No

MiVoice Office 250

Overview

What is MiVoice Office 250?

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Pricing

MiVoice Office 250

What is MiVoice Office 250?

Entry-level set up fee?

Offerings

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Alternatives Pricing

RingEX

What is RingEX?

Talkdesk

What is Talkdesk?

Product Demos

Mitel Phone Manager Demo

Product Details

What is MiVoice Office 250?

MiVoice Office 250 Technical Details

Comparisons

Compare with

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