MiVoice Office Application Suite

MiVoice Office Application Suite

MiVoice Office Application Suite (Mitel Application Suite)

Overview

Reviews

MITEL Business Solution

9
Mitel Connect is being used by the staff to utilize as a tool for communication. The Connect Client is installed on the workstations for …
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My Connection with Mitel Connect

8
The entire organization uses Mitel Connect for the phone system. It's a great way to access contacts, view recent phone calls and …
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Mitel Apps for Business Efficiency

7
Primarily we use the suite to run our conference line. I also use the iOS app for calling but haven’t provided that to other users. We …
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Pricing

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What is MiVoice Office Application Suite?

MiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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What is Avaya OneCloud CCaaS?

Avaya OneCloud CCaaS is a comprehensive, cloud-based contact center solution that delivers experiences for customers and employees. Users can connect everything—voice, chat, messaging, social, and screen—while bringing together resources, insights, and knowledge across the entire organization to…

Features Scorecard

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Product Details

What is MiVoice Office Application Suite?

The Mitel Applications Suite (or MAS) is a unified business communications platform (UCaaS) consisting of several different applications, built to suit the needs of enterprises. The Mitel Applications Suite includes a VoIP service as part of its overall use as a unified communications platform, mobile connectivity, call reporting, call recording, and outbound dialing.

Its key benefit is unification, a single application for business communication needs: messaging, presence, mobility, call recording, call reporting, and outbound dialing within a single-server solution. Ideally, organizations will increase business productivity, reduce implementation and training costs, and improve the adoption and effectiveness of communication and collaboration tools.

MiVoice Office Application Suite Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is MiVoice Office Application Suite?

MiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS).

What is MiVoice Office Application Suite's best feature?

Reviewers rate Support Rating highest, with a score of 8.8.

Who uses MiVoice Office Application Suite?

The most common users of MiVoice Office Application Suite are from Mid-size Companies and the Construction industry.

Reviews and Ratings

(7)

Ratings

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has helped us in implementing a Call Center at a lower price than other vendors with the same if not better enhanced features.
  • The client mobility has helped our lenders be able to handle calls even when oput of the office more efficiently to ensure customers are taken care off, which ultimately brings more business revenue.
Kenneth Harrington-Colon | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Initial roll-out had multiple instances where the Phone would restart for an upgrade during business hours, cutting off the internal LAN switch
  • Once configured, the Auto-attendant has been reliable during normal business hours and under predictable circumstances
  • Lower cost than some higher-end providers, which helps in ROI when higher-end functionality is not required
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • POSITIVE: Everyone has loved moving to this and not having to deal with AIM or Skype. Everyone likes are communication sitting in one area.
  • NO NEGATIVE IMPACTS
  • I am able to switch from one call to the next super quickly. Checking voicemails in a timely manner with the Caller ID giving me their name is awesome. Especially if you can't understand them!