MiVoice Office Application Suite

MiVoice Office Application Suite

MiVoice Office Application Suite (Mitel Application Suite)

Overview

Reviews

MITEL Business Solution

9
Mitel Connect is being used by the staff to utilize as a tool for communication. The Connect Client is installed on the workstations for …
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My Connection with Mitel Connect

8
The entire organization uses Mitel Connect for the phone system. It's a great way to access contacts, view recent phone calls and …
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Mitel Apps for Business Efficiency

7
Primarily we use the suite to run our conference line. I also use the iOS app for calling but haven’t provided that to other users. We …
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Pricing

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What is MiVoice Office Application Suite?

MiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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What is Avaya OneCloud CCaaS?

Avaya OneCloud CCaaS is a comprehensive, cloud-based contact center solution that delivers experiences for customers and employees. Users can connect everything—voice, chat, messaging, social, and screen—while bringing together resources, insights, and knowledge across the entire organization to…

Features Scorecard

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Product Details

What is MiVoice Office Application Suite?

The Mitel Applications Suite (or MAS) is a unified business communications platform (UCaaS) consisting of several different applications, built to suit the needs of enterprises. The Mitel Applications Suite includes a VoIP service as part of its overall use as a unified communications platform, mobile connectivity, call reporting, call recording, and outbound dialing.

Its key benefit is unification, a single application for business communication needs: messaging, presence, mobility, call recording, call reporting, and outbound dialing within a single-server solution. Ideally, organizations will increase business productivity, reduce implementation and training costs, and improve the adoption and effectiveness of communication and collaboration tools.

MiVoice Office Application Suite Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is MiVoice Office Application Suite?

MiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS).

What is MiVoice Office Application Suite's best feature?

Reviewers rate Support Rating highest, with a score of 8.8.

Who uses MiVoice Office Application Suite?

The most common users of MiVoice Office Application Suite are from Mid-size Companies and the Construction industry.

Reviews and Ratings

(25)

Ratings

Reviews

(1-4 of 4)
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Steve Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Great technical support. My only recommendation would be to have staffed support after hours. They have an after hours answering service and while the technicians always called back it would be good to reach support immediately 24/7. Technicians are very knowledgeable and helpful as is their sales staff. They also have great training to take.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Mitel's phone support is available 24/7 and there's always support available on the website as well. In this day and age, being able to reach a live person for support is not always an option - thankfully, with Mitel it IS an option. The online user guides and training videos help clear up any confusion you might have as well.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use a local company for support and they are usually pretty quick to respond. If you are using this on your own, I would say to get a support contract with someone. Unless you know the in's and out's of this system, it can get overwhelming. There are a whole lot of settings needed to get the system initially set up.