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Mixmax

Mixmax

Overview

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and…

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Recent Reviews

TrustRadius Insights

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in …
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Simply the best!

9 out of 10
March 28, 2022
Incentivized
I primarily use Mixmax for the email template feature as I confirm many orders daily and send many payment inquiries requiring similar …
Continue reading

A lifesaver!

10 out of 10
March 26, 2022
Incentivized
We use Mixmax to schedule and check analytics for our emails and pitches to reporters. It addresses how well our emails and pitches are …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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SMB

$29

Cloud
per user/per month

Growth

$65

Cloud
per user/per month

Free Plan

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mixmax.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Demos

Mixmax Product Tour

YouTube
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Product Details

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell.

The vendor offers 5 reasons why customer-facing teams from companies such as Meltwater, Gong, and Canva choose Mixmax:

1. Ease of use: Mixmax was built for AEs, CSMs, and SDRs. Users don't need to hire a dedicated administrator for Mixmax, nor do they need a sales enablement program to enable a team to start using it. Mixmax is plug 'n' play.
2. Ease of implementation/ Time to value: Mixmax offers a free trial to demonstrate ease of implementation, and that customers start using it from day 1 and realize high adoption.
3. Fits into a workflow: Mixmax sits on top of Gmail and acts as a natural extension to Salesforce and LinkedIn, thus allowing reps to work with social & CRM data without switching between multiple tabs and tools to get their work done.
4. Personalization at scale: Automated multi-touch sequences in Mixmax can be personalized for an individual recipient within a campaign at any time.
5. Scalability across revenue teams: Mixmax doesn't stop at prospecting and email sequences. Mixmax enables real engagement across the customer journey. From prospecting to selling, closing, renewals, and all the way to expansion, Mixmax makes reps more productive and organizes their daily workflows.

Mixmax Videos

Mixmax Rules: Workflow automation product overview
Mixmax introduction

Mixmax Competitors

Mixmax Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mixmax starts at $29.

Outreach, Salesloft, and Yesware are common alternatives for Mixmax.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Mixmax are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(70)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in handling email campaigns, customized cadences, and contact approaches with clients and potential clients. The software has proven valuable in helping users stay organized, save time, and stay on top of tasks with outside business contacts.

Both sales and marketing teams have utilized Mixmax for email campaigning automation, tracking email read receipts, and sending large batches of emails. It has been crucial in nurturing current customers, preventing conversations from slipping through the cracks, and easily sharing availability for booking time with customers. Additionally, users have found Mixmax effective in reaching target prospects, automating outbound campaigns, and increasing customization.

One of the standout features of Mixmax is its ability to enhance email communications by combining various features into one interface. This includes embedded PDFs, images, tables, templating, sequences, and email tracking. Users appreciate the ability to integrate scheduling directly into emails, keep track of customer communication, and create and share templates with metrics for team alignment.

Overall, Mixmax provides insights on email deliverability, open rates, and click rates, making it efficient and easy to use. The software also helps users stay organized, track and strategize daily activities, and reminds them of email follow-ups with sales or communications with clients. Whether it's mass reaching out to clients, prospecting email analytics, or logging calls to Salesforce, Mixmax saves time and energy by creating useful templates, sending multiple emails simultaneously, and tracking email analytics.

In conclusion, Mixmax offers a range of functionalities that make it a valuable tool for managing various aspects of email communication. Users can automate email sending, track opens and clicks, schedule meetings directly from emails, create customizable templates for streamlined communication, and gain valuable insights into the success of their campaigns.

Helpful Platform for Email Tracking and Engagement: Users have found Mixmax to be a valuable platform for managing email tracking and engagement. Many reviewers appreciate the convenience of creating a centralized pool within their own email inbox, eliminating the need to transfer data to other systems.

Seamless Scheduling Integration: The scheduling integration in Mixmax receives high praise for its ease of use for email recipients. Several users mention that it only takes one click for recipients to schedule an event from a user-friendly meeting time list interface.

Intuitive and Well-Designed User Interface: The user interface of Mixmax is highly regarded for its exceptional design and intuitiveness. Numerous users find it effortless to learn the software and seamlessly incorporate it into their workflow.

Cons:

  1. Issues with Window Templates: Some users have experienced difficulties with window templates not populating when composing new emails through Gmail, leading to frustration and inefficiency in their email workflow.
  2. Limited PDF Preview: The PDF preview feature in Mixmax sometimes falls short when it comes to effectively sharing PDF files, causing some users to struggle with document collaboration and presentation.
  3. Cluttered Web App Interface: The Mixmax web app has been described as cluttered by some users, requiring time and effort to understand the location of various features. This can lead to confusion and a slower learning curve for new users.

Users have made the following recommendations based on their experience with Mixmax:

  1. Investing time in initial training to maximize the use of the tool and its features is recommended. Users suggest watching demos to learn about key features that may be missed.

  2. Users recommend integrating Mixmax with Gmail and avoiding other Chrome extensions that also integrate with Gmail. They also suggest using Mixmax concurrently with Contactout or Linkedin Sales Navigator.

  3. Users highly recommend using templates in Mixmax to save time and standardize communication. They suggest starting to build a template library to make future tasks more efficient.

Overall, users recommend using Mixmax for automating Gmail communications through automation and templates, but they caution about small bugs that may occur. They advise giving the free trial a shot to see if Mixmax meets the user's needs. Additionally, users recommend trying Mixmax for scheduling meetings without excessive back-and-forth emails and utilizing sequences to save time. They believe Mixmax is suitable for any type of business and highly recommend it for client relations.

It is worth noting that users also suggest comparing Mixmax with Yesware and consider Outreachi.io for SDR teams when making a purchase decision.

Attribute Ratings

Reviews

(1-25 of 25)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is very useful for reaching out to multiple clients at once, when you have to send them a similar message and get that message out as quickly as possible. It is also great for scheduling emails to go out later, such as when you are Out of Office or want to send something during the weekend.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love to use it for cold-emailing customers or escalating AR situations and being able to see if the recipient has opened and read the email. I get a lot of responses on emails when I do call them out as "seeing the email" but not responding. It gives me visibility on communication and how to pursue it.
March 28, 2022

Simply the best!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I utilize Mixmax daily and find it an indispensable tool in the sales environment. It has an email template feature and tracks the sent emails activity to let me know when the recipient opens my correspondence. It integrates wonderfully with Google mail, and I love its convenience!
March 26, 2022

A lifesaver!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is a lifesaver when it comes to checking for opens/clicks/general email analytics, sending emails for the recipient's best time, and also scheduling email sequences to a large number of people. The only thing is that I wished it was a bit more user-friendly and info icons to show what the functions mean.
Federica Bua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using shortcuts and previews in other CRM apps, I find that they can make the difference for MixMax to establish the product as a full leader, as the work can be concentrated all in one tool and one place only, instead of navigating between different tabs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is well-suited for using email templates (WAY better than Gmail templates!), for returning an email to the inbox unread via the reminder feature (I much prefer Mixmax Reminders to Gmail "Snoozing" as well), and for tracking who has opened an email or not. It makes those "per my email" moments extra spicy because I can actually tell when someone has read it!
Derek L. Stack | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mixmax is very well suited for sharing calendar availability via email with a client. Multiple time blocks can be shared, and the bridge between Gmail and other colleagues allows you to hold a meeting time on calendars to prevent overbooking with colleagues. This is extremely helpful when scheduling a large call and juggling many people's schedules.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you ever need to send a similar email to a large number of people which many people do, the mail merge feature is easy to use and a huge time saver. Tracking clicks is also helpful and the sequence feature has boosted productivity for me and my team.
Mallory Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is a fully functional automated customer communication experience platform available for the businesses to have the best relationship with their clients or customers. Robust workflow to engage emails, email tracking, one-click meeting schedules, pre-made templates and dialer everything is perfect and up to mark to use and increase the business to the next level.
January 29, 2020

Mixmax is a timesaver!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mixmax has helped me because about 60% of my job is prospecting and reaching out to clients. This can be very time consuming if you are creating individualized emails to each business. However, with the sequencing effect, I can send out multiple touchpoints in one click. I have all my templates in one area and the meeting button is a lifesaver.
Chelsea Baldwin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's really great for small agencies who work with a small, but high-quality client list. It makes scheduling easier, but also means you don't have to subscribe to lots of excess software tools since this integrates directly into Gmail.

It's probably not best for coaches or people who are constantly scheduling back-to-back calls every single day... you may want another tool for that.
Fedor Paretsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
A great, affordable option for startups that are looking for *just* email automation, read receipts, campaigning, and general enhancement. This provides a fairly comprehensive marketing kit for early-stage startups doing sales. For larger companies that are experimenting with different CRM options, it makes sense to purchase a more contemporary CRM option, like HubSpot, because everything works together very well rather than trying to make Mixmax work with an already-existing CRM option.
Brandon Weaver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is well suited for business people who deal heavily with email every single day. That is because it comes equipped with email open tracking, click tracking, a "remind" feature and much more. For people who don't have Gmail (it syncs with Gmail) then it would not be appropriate. Or, for people that do use Gmail, but are not heavy email users, then Mixmax would not be a recommended solution.
Zach Ettelman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MixMax is well suited for small businesses, startups, and small marketing teams (under 10 people). The tool has the most value for companies wanting to streamline outbound email strategies, but can also be used by anyone looking for a simple, intuitive email tracking tool. MixMax's Enterprise may be well-suited for companies ranging from 250-500 people, but I would not recommend it to companies with 500 or more employees.
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