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Mixmax

Mixmax

Overview

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and…

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Recent Reviews

TrustRadius Insights

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in …
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Simply the best!

9 out of 10
March 28, 2022
Incentivized
I primarily use Mixmax for the email template feature as I confirm many orders daily and send many payment inquiries requiring similar …
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A lifesaver!

10 out of 10
March 26, 2022
Incentivized
We use Mixmax to schedule and check analytics for our emails and pitches to reporters. It addresses how well our emails and pitches are …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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SMB

$29

Cloud
per user/per month

Growth

$65

Cloud
per user/per month

Free Plan

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mixmax.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Demos

Mixmax Product Tour

YouTube
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Product Details

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell.

The vendor offers 5 reasons why customer-facing teams from companies such as Meltwater, Gong, and Canva choose Mixmax:

1. Ease of use: Mixmax was built for AEs, CSMs, and SDRs. Users don't need to hire a dedicated administrator for Mixmax, nor do they need a sales enablement program to enable a team to start using it. Mixmax is plug 'n' play.
2. Ease of implementation/ Time to value: Mixmax offers a free trial to demonstrate ease of implementation, and that customers start using it from day 1 and realize high adoption.
3. Fits into a workflow: Mixmax sits on top of Gmail and acts as a natural extension to Salesforce and LinkedIn, thus allowing reps to work with social & CRM data without switching between multiple tabs and tools to get their work done.
4. Personalization at scale: Automated multi-touch sequences in Mixmax can be personalized for an individual recipient within a campaign at any time.
5. Scalability across revenue teams: Mixmax doesn't stop at prospecting and email sequences. Mixmax enables real engagement across the customer journey. From prospecting to selling, closing, renewals, and all the way to expansion, Mixmax makes reps more productive and organizes their daily workflows.

Mixmax Videos

Mixmax Rules: Workflow automation product overview
Mixmax introduction

Mixmax Competitors

Mixmax Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mixmax starts at $29.

Outreach, Salesloft, and Yesware are common alternatives for Mixmax.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Mixmax are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(70)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in handling email campaigns, customized cadences, and contact approaches with clients and potential clients. The software has proven valuable in helping users stay organized, save time, and stay on top of tasks with outside business contacts.

Both sales and marketing teams have utilized Mixmax for email campaigning automation, tracking email read receipts, and sending large batches of emails. It has been crucial in nurturing current customers, preventing conversations from slipping through the cracks, and easily sharing availability for booking time with customers. Additionally, users have found Mixmax effective in reaching target prospects, automating outbound campaigns, and increasing customization.

One of the standout features of Mixmax is its ability to enhance email communications by combining various features into one interface. This includes embedded PDFs, images, tables, templating, sequences, and email tracking. Users appreciate the ability to integrate scheduling directly into emails, keep track of customer communication, and create and share templates with metrics for team alignment.

Overall, Mixmax provides insights on email deliverability, open rates, and click rates, making it efficient and easy to use. The software also helps users stay organized, track and strategize daily activities, and reminds them of email follow-ups with sales or communications with clients. Whether it's mass reaching out to clients, prospecting email analytics, or logging calls to Salesforce, Mixmax saves time and energy by creating useful templates, sending multiple emails simultaneously, and tracking email analytics.

In conclusion, Mixmax offers a range of functionalities that make it a valuable tool for managing various aspects of email communication. Users can automate email sending, track opens and clicks, schedule meetings directly from emails, create customizable templates for streamlined communication, and gain valuable insights into the success of their campaigns.

Helpful Platform for Email Tracking and Engagement: Users have found Mixmax to be a valuable platform for managing email tracking and engagement. Many reviewers appreciate the convenience of creating a centralized pool within their own email inbox, eliminating the need to transfer data to other systems.

Seamless Scheduling Integration: The scheduling integration in Mixmax receives high praise for its ease of use for email recipients. Several users mention that it only takes one click for recipients to schedule an event from a user-friendly meeting time list interface.

Intuitive and Well-Designed User Interface: The user interface of Mixmax is highly regarded for its exceptional design and intuitiveness. Numerous users find it effortless to learn the software and seamlessly incorporate it into their workflow.

Cons:

  1. Issues with Window Templates: Some users have experienced difficulties with window templates not populating when composing new emails through Gmail, leading to frustration and inefficiency in their email workflow.
  2. Limited PDF Preview: The PDF preview feature in Mixmax sometimes falls short when it comes to effectively sharing PDF files, causing some users to struggle with document collaboration and presentation.
  3. Cluttered Web App Interface: The Mixmax web app has been described as cluttered by some users, requiring time and effort to understand the location of various features. This can lead to confusion and a slower learning curve for new users.

Users have made the following recommendations based on their experience with Mixmax:

  1. Investing time in initial training to maximize the use of the tool and its features is recommended. Users suggest watching demos to learn about key features that may be missed.

  2. Users recommend integrating Mixmax with Gmail and avoiding other Chrome extensions that also integrate with Gmail. They also suggest using Mixmax concurrently with Contactout or Linkedin Sales Navigator.

  3. Users highly recommend using templates in Mixmax to save time and standardize communication. They suggest starting to build a template library to make future tasks more efficient.

Overall, users recommend using Mixmax for automating Gmail communications through automation and templates, but they caution about small bugs that may occur. They advise giving the free trial a shot to see if Mixmax meets the user's needs. Additionally, users recommend trying Mixmax for scheduling meetings without excessive back-and-forth emails and utilizing sequences to save time. They believe Mixmax is suitable for any type of business and highly recommend it for client relations.

It is worth noting that users also suggest comparing Mixmax with Yesware and consider Outreachi.io for SDR teams when making a purchase decision.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
November 26, 2018

Mixin' it up with MixMax

Rustin Ross | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Was great, still very good.

MixMax greatly enhances email communications over Gmail/Gsuite by combining many features you might find in other add-ons, into one very slick interface. Features are too many to list in this review, but we use embedded PDFs, images, tables; templating, sequences and several other offerings daily. There is also email tracking, team tracking, etc. MixMax has brought our email communications to another level.
  • Embedded PDFs, PowerPoint and images ... provides the recipient a much improved experience.
  • Link thumb-nailing ... here again an improved experience for the recipient and great branding opportunity for the sender.
  • UI ... This is where most offerings fail. MixMax has spent a lot of time making their offering easy to use and intuitive to learn.
  • MixMax appears to be overly focused on enterprise and Salesforce customers. One of their latest offerings, phone dialing, is price prohibitive for small business; and many of their existing features appear to me to be Salesforce only.
  • MixMax does not announce and document new features as often or as well as I would like.
  • MixMax's pace of feature release appears to me to have slowed from when they started. It may be because I run a smaller business that I'm just not the audience they're targeting for new features.
  • It would be great to see MixMax continue to add value for existing customers.
If you're not running G Suite, Salesforce or Gmail --- I don't think it's for you.
No
Support is rapid and well informed.
Yes
They jumped on the bug and fixed it. They're still small enough to move very quickly to resolve issues, which is terrific!
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