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Mixmax

Mixmax

Overview

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and…

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Recent Reviews

TrustRadius Insights

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in …
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Simply the best!

9 out of 10
March 28, 2022
Incentivized
I primarily use Mixmax for the email template feature as I confirm many orders daily and send many payment inquiries requiring similar …
Continue reading

A lifesaver!

10 out of 10
March 26, 2022
Incentivized
We use Mixmax to schedule and check analytics for our emails and pitches to reporters. It addresses how well our emails and pitches are …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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SMB

$29

Cloud
per user/per month

Growth

$65

Cloud
per user/per month

Free Plan

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mixmax.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Demos

Mixmax Product Tour

YouTube
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Product Details

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell.

The vendor offers 5 reasons why customer-facing teams from companies such as Meltwater, Gong, and Canva choose Mixmax:

1. Ease of use: Mixmax was built for AEs, CSMs, and SDRs. Users don't need to hire a dedicated administrator for Mixmax, nor do they need a sales enablement program to enable a team to start using it. Mixmax is plug 'n' play.
2. Ease of implementation/ Time to value: Mixmax offers a free trial to demonstrate ease of implementation, and that customers start using it from day 1 and realize high adoption.
3. Fits into a workflow: Mixmax sits on top of Gmail and acts as a natural extension to Salesforce and LinkedIn, thus allowing reps to work with social & CRM data without switching between multiple tabs and tools to get their work done.
4. Personalization at scale: Automated multi-touch sequences in Mixmax can be personalized for an individual recipient within a campaign at any time.
5. Scalability across revenue teams: Mixmax doesn't stop at prospecting and email sequences. Mixmax enables real engagement across the customer journey. From prospecting to selling, closing, renewals, and all the way to expansion, Mixmax makes reps more productive and organizes their daily workflows.

Mixmax Videos

Mixmax Rules: Workflow automation product overview
Mixmax introduction

Mixmax Competitors

Mixmax Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mixmax starts at $29.

Outreach, Salesloft, and Yesware are common alternatives for Mixmax.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Mixmax are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(70)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in handling email campaigns, customized cadences, and contact approaches with clients and potential clients. The software has proven valuable in helping users stay organized, save time, and stay on top of tasks with outside business contacts.

Both sales and marketing teams have utilized Mixmax for email campaigning automation, tracking email read receipts, and sending large batches of emails. It has been crucial in nurturing current customers, preventing conversations from slipping through the cracks, and easily sharing availability for booking time with customers. Additionally, users have found Mixmax effective in reaching target prospects, automating outbound campaigns, and increasing customization.

One of the standout features of Mixmax is its ability to enhance email communications by combining various features into one interface. This includes embedded PDFs, images, tables, templating, sequences, and email tracking. Users appreciate the ability to integrate scheduling directly into emails, keep track of customer communication, and create and share templates with metrics for team alignment.

Overall, Mixmax provides insights on email deliverability, open rates, and click rates, making it efficient and easy to use. The software also helps users stay organized, track and strategize daily activities, and reminds them of email follow-ups with sales or communications with clients. Whether it's mass reaching out to clients, prospecting email analytics, or logging calls to Salesforce, Mixmax saves time and energy by creating useful templates, sending multiple emails simultaneously, and tracking email analytics.

In conclusion, Mixmax offers a range of functionalities that make it a valuable tool for managing various aspects of email communication. Users can automate email sending, track opens and clicks, schedule meetings directly from emails, create customizable templates for streamlined communication, and gain valuable insights into the success of their campaigns.

Helpful Platform for Email Tracking and Engagement: Users have found Mixmax to be a valuable platform for managing email tracking and engagement. Many reviewers appreciate the convenience of creating a centralized pool within their own email inbox, eliminating the need to transfer data to other systems.

Seamless Scheduling Integration: The scheduling integration in Mixmax receives high praise for its ease of use for email recipients. Several users mention that it only takes one click for recipients to schedule an event from a user-friendly meeting time list interface.

Intuitive and Well-Designed User Interface: The user interface of Mixmax is highly regarded for its exceptional design and intuitiveness. Numerous users find it effortless to learn the software and seamlessly incorporate it into their workflow.

Cons:

  1. Issues with Window Templates: Some users have experienced difficulties with window templates not populating when composing new emails through Gmail, leading to frustration and inefficiency in their email workflow.
  2. Limited PDF Preview: The PDF preview feature in Mixmax sometimes falls short when it comes to effectively sharing PDF files, causing some users to struggle with document collaboration and presentation.
  3. Cluttered Web App Interface: The Mixmax web app has been described as cluttered by some users, requiring time and effort to understand the location of various features. This can lead to confusion and a slower learning curve for new users.

Users have made the following recommendations based on their experience with Mixmax:

  1. Investing time in initial training to maximize the use of the tool and its features is recommended. Users suggest watching demos to learn about key features that may be missed.

  2. Users recommend integrating Mixmax with Gmail and avoiding other Chrome extensions that also integrate with Gmail. They also suggest using Mixmax concurrently with Contactout or Linkedin Sales Navigator.

  3. Users highly recommend using templates in Mixmax to save time and standardize communication. They suggest starting to build a template library to make future tasks more efficient.

Overall, users recommend using Mixmax for automating Gmail communications through automation and templates, but they caution about small bugs that may occur. They advise giving the free trial a shot to see if Mixmax meets the user's needs. Additionally, users recommend trying Mixmax for scheduling meetings without excessive back-and-forth emails and utilizing sequences to save time. They believe Mixmax is suitable for any type of business and highly recommend it for client relations.

It is worth noting that users also suggest comparing Mixmax with Yesware and consider Outreachi.io for SDR teams when making a purchase decision.

Attribute Ratings

Reviews

(1-25 of 25)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
My org structure and team uses mixmax for mass reaching out to clients with pre set templates and sequences. We upload csv files to reach out to multiple emails at once, like a mail merge. We also use it for client calls and logging calls to salesforce. It is great for us and works very well with its salesforce sync capabilities.
Derrick Wiles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Mixmax to remind me of email follow-ups with sales or communications with clients. It helps us stay organized and keep us on track with communications with our clients. We love how easy it is to use navigate and operate. Other than that we email each other and it helps us track and strategize our daily activities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it for accounts receivable and to make sure that customers are receiving and reading emails. It helps me push on customers that are ignoring us when they owe us money. It helps me keep our internal team on top of things and I can see when people are reading my emails but not responding.
March 28, 2022

Simply the best!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I primarily use Mixmax for the email template feature as I confirm many orders daily and send many payment inquiries requiring similar verbiage. I also utilize the activity feed feature, especially to see if a recipient has opened an email, as it gives me a good indicator for when to follow up with them.
March 26, 2022

A lifesaver!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Mixmax to schedule and check analytics for our emails and pitches to reporters. It addresses how well our emails and pitches are doing by seeing who opens and how many times. It also enables us to pitch at certain times of the day and schedule for the recipient's best time - all of which helps the success of our campaigns.
Federica Bua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MixMax is great to keep track of customers' communication, when to follow up and when they're more responsive. This is conveniently included within the email provider (added as an extra email in the thread). I use the app on a daily basis for templates creation, any edits related, and to share them with the team; the templates resource also comes with metrics which is amazing for team alignment and for workflow updates. It also includes placeholders to facilitate rapport and to make emails more personalized without big efforts. Its UI is very intuitive even for newbies in the CRM world (*myself last year*)and when in need of help, there's a built-in tool to interact with their team. The resources are also extremely clear and helpful! MixMax was included in the toolkit of my company since I joined and it's still incredibly helpful to this day, even if we changed some internal processes. I highly recommend it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Mixmax templates to standardize communications to applications during our recruiting seasons, of which we have 3-4 per year. I also use the "send later," reminder, and mail tracking features on a daily basis. Mixmax acts like my digital personal assistant when it comes to inbox management, and that is an invaluable gift to me and my work!
Derek L. Stack | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Mixmax for email campaigns to contact and groom over 5000 electrical contractors across the US. I set up email campaigns with customized cadences dependent on response rates. At the organization level, we use Mixmax integrated with Gmail to determine contact approaches with clients and potential clients. I personally use Mixmax to share availability with clients and automatically schedule meetings based on a clients' click and choice of my availability.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mixmax makes it super easy to share emails across our company. I love the ability to create a link from an email to be shared only internally or even open it up to allow anyone to see it. You can also set an expiration date which is pretty cool.
Mallory Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Overall, it is far the most advanced and modernized tool for email handling, sending automated emails, one-click meetings, and email tracking. I am personally very much in their favor as they are still helping me to be productive at work by cutting down my work at the company. I would recommend this software to others businesses to have this in the workspace and forgets about email managing and tracking.
Score 9 out of 10
Vetted Review
Verified User

With MixMax it is possible for me to track the mails I send to my customers. It is also great that the mail does not look like a newsletter but like a real mail. The mails are simply sent from Gmail. You can track the opening, reply and click on links.

It allows me to see how well my mails are received.

February 19, 2020

Mixmax Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is being used by our Sales organization to effectively nurture current customers. Mixmax reminders allow me to keep tabs on the conversations I am having with my accounts and prevent anything from slipping through the cracks. I regularly use Mixmax events to easily share my availability via email and allow customers to book time with me at their convenience. This feature really cuts down on the back and forth that can take place while trying to tie down a time to meet. I use Mixmax sequences when reaching out to prospect accounts or trying to engage current customers.
January 29, 2020

Mixmax is a timesaver!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is being used by our sales department to create useful templates to send out to prospects and also create sequences to send out multiple emails to current clients to up-sell them. It solves the business problem of having to write out emails to each prospect. This saves time and energy for our sales department to reach a multitude of businesses.
Chelsea Baldwin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's a great tool for integrating scheduling directly into emails with clients - rather than having to send them to a 3rd party platform. It allows it all to be done from within the client's inbox, which helps us make sure we don't miss out on important discovery calls with potential clients.
Fedor Paretsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use MixMax for email campaigning automation, tracking email read receipts, scheduling meetings through their miscellaneous email integrations, and for sending large batches of emails in integrals with certain templates. Mixmax also helps us track deal flow, basic statistics for deal flow, and making sure our other CRM software is in-sync with our email.
December 20, 2018

Mixmax Review

Jannah Babasa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is essentially being used by everyone in the entire organization. On the recruiting side, the ability to have a wide variety of templates plus the ability to follow-up automatically have been crucial to staying productive and efficient even with a lean team. On the leadership side, Mixmax allows targeted email campaigns to be sent out and the new logic features enable more customization. Overall, this has been a great value-add.
Sundeep Gopal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is used across our Sales and Marketing teams because of the kind of insights it gives us about the deliverability of the emails and also the open & click rates. We had used some platforms in the past which didn't solve any purpose because they were either hard to use or they were not providing better deliverability. However, Mixmax with its easy to use platform and easily readable UI is extremely efficient.
Vincent Tobiaz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Where do I begin. It does everything of these tools do - Calendly, Boomerang, Gmail Snooze, Email Analytics, Templates, Sequences but better and is super customizable plus with custom branding.
November 26, 2018

Mixin' it up with MixMax

Rustin Ross | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Was great, still very good.

MixMax greatly enhances email communications over Gmail/Gsuite by combining many features you might find in other add-ons, into one very slick interface. Features are too many to list in this review, but we use embedded PDFs, images, tables; templating, sequences and several other offerings daily. There is also email tracking, team tracking, etc. MixMax has brought our email communications to another level.
Brandon Weaver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I got introduced to Mixmax from a former colleague and have now used it for 2 years. There are a handful of other coworkers who currently use it as well. It helps me stay on top of tasks with outside business contacts, track email opens, and link clicks. The software saves me time from searching through email to find important messages and stay organized.
Zach Ettelman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is used in our organization by both our sales and marketing teams. Our sales team uses the tool as a way to send all of our outbound messages based on our account-based strategies for reaching our target prospects. We automate email outreach drips using MixMax. Our marketing team uses MixMax to automate outbound campaigns for linkbuilding. Similarly to how sales uses MixMax, our marketing team is uploading contacts and mapping out content as part of a sequence.
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