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Ivanti Neurons for MDM

Ivanti Neurons for MDM
Formerly MobileIron

Overview

What is Ivanti Neurons for MDM?

Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.

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Recent Reviews

TrustRadius Insights

MobileIron has become the go-to solution for over 300 organizations seeking to effectively manage and control their mobile devices for …
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Mobile Rusty Iron

1 out of 10
September 17, 2020
Incentivized
As a Mobile Device Management program, what was showcased was pretty slick. It featured all the things we were looking for to lock down …
Continue reading
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Awards

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Pricing

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What is Ivanti Neurons for MDM?

Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Apple Business Essentials is a subscription service that brings together device management, 24/7 support, and cloud storage. It enables small business to manage every iPhone, iPad, Mac, and Apple TVs throughout the business.

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Product Details

What is Ivanti Neurons for MDM?

MobileIron, acquired by Ivanti, supports enterprise security with a mobile-centric security platform for the Everywhere Enterprise. In the Everywhere Enterprise, corporate data flows freely across devices and servers in the cloud, empowering workers to be productive anywhere they need to work. To secure access and protect data across this perimeter-less enterprise, MobileIron leverages a zero trust approach, which assumes bad actors are already in the network and secure access is determined by a “never trust, always verify” model.

MobileIron’s platform combines unified endpoint management (UEM) capabilities with passwordless MFA (Zero Sign-On) and mobile threat defense (MTD) to validate the device, establish user context, verify the network, and detect and remediate threats to ensure that only authorized users, devices, apps, and services can access business resources in a “work from everywhere” world. The vendor states that over 20,000 organizations, including the world’s largest financial institutions, intelligence agencies, and other highly regulated companies, have chosen MobileIron to enable a seamless and secure user experience in the Everywhere Enterprise.

Ivanti Neurons for MDM Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systemssystem agnostic
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesGlobal
Supported LanguagesGlobal

Frequently Asked Questions

Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.

Workspace ONE Unified Endpoint Management (UEM) and IBM Security MaaS360 are common alternatives for Ivanti Neurons for MDM.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Ivanti Neurons for MDM are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(113)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

MobileIron has become the go-to solution for over 300 organizations seeking to effectively manage and control their mobile devices for business use. Users have found that it tackles a wide range of challenges, including compliance, security, deployment, and administration. One of its main strengths lies in its ability to deploy line of business apps as well as third-party apps to all devices, ensuring both device security and the deployment of required applications. This feature has been highly valued by organizations managing fleets of iPads and other mobile devices globally. Furthermore, MobileIron assists with better control over access, security, compliance, inventory, policies, and enrollment by providing remote management capabilities and facilitating document pushes and application installations from a single point. These functionalities are particularly beneficial for pilots, aircrew members, sales teams, field support personnel, and other mobile-focused workforces who require secure government data handling or easy management of operational devices. Across various industries, MobileIron has proven itself as a reliable tool for managing mobile devices' applications, security policies, provisioning across multiple countries, and adhering to NIST standards for security and compliance. It has successfully provided secure access to corporate email, calendars, custom-built applications on mobile devices across multiple offices while maintaining password controls and synchronizing contacts and calendars with Lotus Notes on BYOD phones. As businesses increasingly adopt BYOD policies or manage mixed fleets of managed devices and BYOD scenarios, MobileIron provides features like kiosk mode integration with Android Enterprise to overcome associated challenges. It ensures the safe handling of data and attachments while preventing unauthorized sharing and enables convenient distribution of applications company-wide. The software's asset tracking capabilities have been commended for helping organizations keep tabs on phone numbers, installed apps, and the overall security status of their devices. Not only does MobileIron excel at securing company cell phones but it also efficiently manages user access to business resources while ensuring encryption for emails. This level of device management is crucial when securing company-issued smartphones or managing mobile phones and iPads across an entire organization. MobileIron is trusted by hospitals and colleges to guarantee compliance with HIPAA regulations and provide secure access to email and internal mobile apps, streamlining registration processes with its dedicated support team. Additionally, it serves as a valuable MDM tool for organizations looking to develop and maintain their enterprise mobile applications securely. With a primary focus on providing enhanced security for mobile devices and maintaining secure connections with company servers, MobileIron has been successfully implemented in various industries, adding an extra layer of protection for mission-critical data.

Attribute Ratings

Reviews

(1-25 of 53)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently, we use Mobileiron for our mobile device management system. This means that we use it to manage all of our company-owned cell phones that the staff uses, which is about 900 phones. The business problem it addresses is the ability to properly manage company-owned phones, which includes unlocking the phone, resetting the phone, and assigning the phone to staff.
  • Standardize and regulate apps on the phones
  • Useful actions such as remote wipe phone, remote unlock, etc
  • Set standards for security such as forcing an unlock pin
  • Ironing out bugs - occasionally, Mobileiron will report that a phone successfully does a remote wipe when it has not been wiped and becomes unusable due to this.
  • Their documentation is missing a lot, especially after the Ivanti acquisition.
  • Impossible to chase down support, all of the support avenues now lead to dead ends after the Ivanti acquisition.
MobileIron is perfect for low-cost devices or phones. Currently, the devices we order are very low cost/sometimes free, so there is not the biggest worry about losing phones. This makes Mobileiron very convenient. Mobileiron is also good for up to medium size companies, although it's very expandable. It's not the most convenient if you have a lot of phones that you need to manually assign to staff, but for a small to medium business, the capabilities are satisfactory.
Noel Adams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use MobileIron across our entire organization and manage about 6000 devices. It allows for a central management of iOS security and application management and reporting of devices that have been compromised. It allows us to more effectively manage our Apple devices and we are also able to manage other platforms such as Android (Samsung) and this saves us the cost of another solution to just manage those.
  • Easy management of Apple/Android devices
  • Offer a BYOD portal so that the end user can bring in their own device and not compromise your network
  • Security management of devices to ensure they comply with security guidelines.
  • Application Deployment, they can deploy apps but it just doesn't work as well as other vendors in my eyes.
  • User device tracking, It use to exist in previous iOS versions but apple took away that functionality so now we cannot track devices and Mobile Iron still hasn't offered a solution to fix this.
  • Reporting needs to be revamped, Running any report there usually has to be done though back end tools and no nice gui interface
  • Alerting and advanced alerting doesn't work as they advertised. You again have to use back end tools to accomplish this.
MobileIron is a great solution for the business world but I think they forget about the education environment. A lot of features that would be useful for the K-12 community just aren't there.
Jamaal Dickerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MobileIron Acquired by Ivanti secures our data on all of our devices and provides apps to be downloaded on each device. Additionally, we use the product to apply restrictions, manage devices, and verify networks. We are now able to manage all of our devices and have better control of access, security, compliance, inventory, policies, and enrollment.
  • Ability to separate business apps from personal apps on devices
  • Provides secure access
  • Eliminates passwords to limit security breaches
  • User interface could be updated
MobileIron Acquired by Ivanti is excellent for those who need to manage mobile devices especially when there are different products and platforms being used.
September 17, 2020

Mobile Rusty Iron

Score 1 out of 10
Vetted Review
Verified User
Incentivized
As a Mobile Device Management program, what was showcased was pretty slick. It featured all the things we were looking for to lock down our fleet of mobile devices (iPads/iPhones). It allowed remote management, document pushes and application installation all from 1 point. But what was showcased was very different than what we ended up with.
  • With complete honesty, nothing.
  • Support.
  • Better Help/FAQ section.
  • Specific descriptions of what fields/settings do.
  • Specific descriptions of what settings will affect.
  • Better onboarding process.
  • Actual training and orientation sessions (PLURAL), not 1 hour of talking and send us off with well wishes while they take our money.
If 0 was an option, I would have selected it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the entire organization. It addresses the need for security on our end points.
  • Easy to use management interface.
  • Very strong control of iOS and Android devices.
  • Easy integration with Microsoft Active Directory for authentication.
  • Support - Current support tickets route to India and you have to wait 24 hours to get a response asking which time zone you prefer.
  • Time lag between application pushes and deployment.
  • Technical expertise of support is lacking until you reach the final level of escalation that can easily fix your problem.
  • Support site for documentation/knowledge base is below average. On several occasions, links are provided to pages from technical support would have been impossible to find as self-serve.
MobileIron is great in an environment where you have Android and iOS devices. If you only have iOS, you are better off with a competing product that starts with the letter J.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Manage mobile POS devices to limit access to managed apps on the devices, make sure that company policies are fulfilled, manage and deploy software releases on the devices, wipe lost devices.
  • Wiping devices.
  • Force device check-in.
  • Dashboard for large amounts of devices.
  • Instant app distribution.
  • Dashboard of installed releases.
  • Contribution with Google Playstore.
MobileIron is a good solution to manage a high number of devices that should use identical apps and policies. Therefore MobileIron suits very good defined possibilities to reduce access to system critical settings on the devices.

Nevertheless it's a little bit complicated if you want to be sure that app updates should only take place in non-business hours because settings are very limited here.
Christopher McCarthy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use MobileIron to secure company cell phones issued to doctors and extenders that need access to email and other resources on the go. Our primary reason for purchasing MobileIron initially was for email encryption and phone security. Being able to manage users access to business resources and be confident that a lost device would not result in a regulatory infraction.
  • Securely delivering email.
  • Enforcing phone security policies.
  • Providing management and visibility of mobile devices.
  • At this time, we have had users have issues with their devices checking the servers only if they use cellular and not WiFi.
  • Getting into additional features beyond the basics is not as intuitive as we would like.
  • Notifications and notification conditions could be broader to allow more types of alerts.

In our case, we needed a basic security solution for securing mobile devices and data being sent and stored on them. MobileIron offers a lot of additional features that we have not even started to take advantage of. For someone looking for a mobile device management solution that also offers business functions I would say MobileIron does a good job.

This use to be an 8, but we have had recent issues with MobileIron and Android 10 not being supported without a Google Enterprise installation. As we are a small business this has complicated our deployment.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MobileIron to secure our BYOD and Corp mobile devices across the entire organization. One of the challenges many companies, and ours, deal with is securing private data, especially on portable devices such as tablets and cell phones. With MobileIron, we are able to keep better track of the status and location of each device. If one is lost, we are able to remotely wipe the device, keeping our data safe from those who should not have access to it. MobileIron is also able to apply restrictions to devices, lowering the chances of the users accidentally sharing that private data.
  • MobileIron has a very clean and simple to use interface. I have used other MDMs throughout my years and MI is the most intuitive of the bunch.
  • iDevice management is well done. Though all MDMs have the same access as the others, MobileIron makes it easy to implement with clear descriptions of what each option does.
  • The technical support is, for the most part, very professional, friendly, and helpful. There are still many things that I do not know how to do with MobileIron, but I am confident I can find an answer with the help of their support. The same cannot be said for other products within this realm.
  • Documentation is hard to find. Most of MobileIron's (MI) documentation can only be accessed through an MI account. This, in itself, is not a problem. The problem is locating specific information. Typically with other MDMs, a quick google search will point you to the location of the documentation within the official website. The way MI has their documentation locked down, I cannot find anything I'm looking for through a google search. Also, there were times documentation is locked by permissions and links provided by support are inaccessible to me due to these restrictions.
  • Sales - The sales team can sometimes come off as not genuine. I understand the purpose of sales is to sell and make money for the company, but the approach sometimes feels artificial; they say they have to company's best interest in mind, but the push for a sell like a car salesman.
  • Many of the automation options are not explicitly available into MobileIron Core. I have to use a special scripting language to make MI do the things I need it to do, such as automatically retire devices that have been inactive for 60 days.
Due to its ease of use, any organization that does not have a dedicated MDM Admin would benefit from MI. When I came into my current organization, I had no experience managing an MDM. With the help of our MobileIron Rep and some handy learning tools, I was able to easily get a handle on navigating and using the tools within a business day or two. For a small IT team, MI will make your life easy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MobileIron Core (on-premises) to manage iOS devices for COPE (Company Owned, Personally Enabled) and single use devices. All mobile devices with access to our network or corporate services are managed by MobileIron through the IT department.
  • Security is excellent. We are able to manage and protect corporate information and it integrates with our existing requirements and practices. Enforcing secure passcodes and device lock/location services enables us to track all assets.
  • User experience is much improved as we can easily migrate users to new devices and there is consistent branding and app availability. When a user enrolls, their assigned apps are automatically deployed.
  • With iOS devices, zero-touch deployment and configuration is a reachable goal.
  • MobileIron provides excellent sales and post-sales service. In addition, their support model is excellent and we've never had a significant down.
  • The Core product's UI is very much in need of a refresh, but it doesn't get the love because most customers choose the cloud product, which looks entirely different.
  • Splunk integration does not work well and requires a lot of manual intervention. The Splunk MIApp doesn't work out of the box, at all.
  • There is no longer a mobile app for system management. It existed once upon a time, but is strangely missing in a platform that is all about mobile management.
For devices that require single-app mode (iOS) deployments are easy to manage. We are also able to control which OS features are available at a very granular level. What is often lacking are good guides illustrating how to implement certain features - for example, setting up single-app mode for the first time is not intuitive and should not require opening service requests with the helpdesk.

The tools for remote support require a lot of effort and have made implementation of this capability a financial decision instead of a technical one. By this I mean that it's better to request budget for professional services than to invest mine or my team's time, which makes it far less likely to get implemented. Things that cost money and require justifications to the finance team are disadvantaged from the word go.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MobileIron as a full-blown Mobile Device Management (MDM) solution for over fifty thousand company-owned mobile endpoints. We utilize the tools for application management, remote wipe for lost/stolen devices, and data protection use cases as well as managing security policies on devices.
  • Remote wipe capability
  • Application management
  • Support services
  • Could use more capabilities in the wifi security space
MobileIron is a fully functional MDM that fulfills our security and mobile device lifecycle use cases at a fairly large scale. MobileIron also has some key partners and integrations that we rely on (that I won't name here but are easily found). In my opinion, it is well suited to all the basic MDM use cases in the industry.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MobileIron is used on all of the mobile devices that we provide to our associates. We use it to track the assets, phone numbers, and installed apps. It also is VERY useful to determine the security status of the device, and whether it is configured appropriately, as well as enforcing security protocols on the devices. MobileIron is especially helpful in distributing official apps to allow our associates to most efficiently utilize the device in their day to day use.
  • App management
  • Device management
  • User experience management
  • Location services are not always accurate, often not reporting in a location in over 72 hours. Enabling "lost mode" should force the device to send its location with each subsequent check-in but it does not.
  • Managing tags could be improved.
  • Note the above problems may not be totally the fault of MobileIron, as our devices are 100% Apple, which doesn't always allow vendors full access to the devices.
MobileIron works wonderfully in geographically distributed environments. IT helps ensure compliance when you cannot be there to verify yourself or if there are just too many devices to keep up with.

The deployment option of work-owned and personally-owned devices is great. If they are work devices and the device is lost, all data is erased when you initiate a remote wipe. If it's a personal device, work data is stored in a separate container and only that data is erased when you initiate a wipe of the company data after the associate leaves the organization.
September 07, 2019

MobileIron Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
MI is implemented company-wide to securely provide access to company email, calendar, and custom-built applications. We use it to secure over 800 devices from Wyoming to West Virginia, approximately 250 devices are setup as kiosk devices for multiple users. MI has provided a good MDM platform with reliable support and great response time.
  • Reliability and speed of the MI support staff.
  • The online portal is extremely responsive, easy to use, and clean.
  • Apple DEP integration and configuration is easy to setup and use.
  • Setup and registration for users are intuitive and any issues are easily identified and resolved.
  • Looking for a way to secure certain apps and have a clear separation between business and personal information.
  • The troubleshooting and log analysis process needs tuning. Requiring users to send log info that should be tracked innately is problematic.
  • Docs@Work needs better reporting, we have been trying to figure out how many users utilize it to no avail.
  • Cost
I would recommend MI for smaller companies with more personalized setups and techs that would provide individual help. AD integration is a little lacking and assigning multiple groups with multiple setups is not intuitive. 800+ devices is difficult enough to admin for. If it was more than that, I don't think MI would be appropriate.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use MobileIron as a mobile device management tool. It is used to provide email to company phones and allows for deploying email to BYOD devices in a secure container. Company devices also gain the benefits of a 'store' of applications that users commonly consume and deployment of needed certificates for device authentication.
  • MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
  • MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
  • MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.
  • During upgrades to the Core server when a device loses contact with the Core, the MDM profile is removed from the phones and when installed back unique user customizations are lost. If a user has unique customizations this should be stored in the Core DB so that when redeployed, the customizations are added back too.
  • Android devices do not have the best mail container. The email+ feature is an add on. If this is selected then a user must rely on the native mail app for androids which is often difficult to use. iOS and other devices do not have this required add-on. This android add-on should be native to the software.
  • Android devices have a hard time handling user password changes. The passwords are cached on the android (natively) and MobileIron will quickly lock a user's AD account out. This causes our Enterprise Service Desk a headache dealing with these devices. If MobileIron flushed the credentials from an android or injected the new credentials into the android cache (which it appears to do for iOS) this would not be a headache.
MobileIron is a great tool for mobile device management. It is well suited for deploying mail to devices, as well as providing security/compliance items to a device (require a passcode, install certificates). The store app is also great for pushing users to specific, needed apps without trusting them to find the correct one in the store. MobileIron is not well suited for environments which do not restrict access to mail or use a cloud-based mail provider (such as O365) as the native apps make it easier to get mail from these sources than to manage an MDM environment.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use MobileIron for the whole organization. It helps us manage all of our company-owned and user-owned mobile phones.
  • Ease of application deployment across multiple platforms
  • Advanced security policies to lock down mobile devices
  • Flexibility of deployment profiles and policies
  • Some applications lack flexibility in deployment options. This could be related to application developers themselves but some essential and popular applications like Outlook for mobile are still very hard to configure compared to others like Gmail.
We don't leverage all the features that MobileIron offers but I can see how it can help an organization in providing a simple yet powerful BYOD experience for a company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mcdean uses MobileIron as mobile device management for company iPads and personal smartphones. It is used company-wide, the IT department manages, installs, and troubleshoots issues. We track devices, pushing security policies, email configuration, applications to devices, ability to remove passwords/unlock if needed or remove email or app, update software, manage network settings and restrictions like what you are allowed to use and what you are not, or what you are able to install or not, send messages to devices or lock remotely or put in a lost mode and add message for the lock screen. Check all settings on devices and device information, storage used and current software version and app versions, update remotely.
  • Pushing security policies and email configuration is the main example of what we do and it always works great
  • Creating different labels and push needed application is very convenient, works fast.
  • Locating devices and locking them when lost, sending messages helps to locate lost devices.
  • Distribution of paid apps through Mobileiron works with some delays and you need to have Gold licenses for this option that cost 50% more. If we need something urgently installed, we just buy, for example, Bluebeam Revu app through Apple VPP and get codes to install manually.
  • It is good to have some pop-up notifications like, "your Apple development license expires soon" on such day so we do not have to look for why it is not working and we can not enroll devices, same with updates
  • Have to work on billing/purchase of licenses through a third party, AT&T in our case and they forget to apply discounts sometimes.
MobileIron is a very good mobile device management platform for expensive company devices so we can manage and track them remotely and for BYOD devices to push email and security features as well as separate personal and company data. It is not cheap and for some devices we use different free solutions like Cisco Meraki or Miradore that do what needs to be accomplished for those specific devices with fewer functionalities.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used across the whole organization to provide management of mobile phones and iPads.
  • Easy configuration of iPhone using Apple DEP
  • Ability to control what apps are allowed on phones as well as pushing required apps
  • Securing devices by requiring a password and data encryption for access to corporate resources
  • Android set up could be more streamlined like Apple DEP
It works really well with company-owned iPhones set up using Apple DEP. The Android out of the box set up could use some improvements. Android BYOD works really well with a separate work profile on the phone that keeps personal apps and data separate.
August 27, 2019

MobileIron Review

Efrain Orsini Jr., MSM, SecurityPlus | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We support and provide services to companies who utilize MobileIron. So I manage the MobileIron environments for those companies.

We also utilize our own instance for corporate devices. I manage that instance as well. For all parties, it addresses the issues of managing mobile devices and company property while allowing users to still have freedom of their phones.
  • Reporting - between Assemble and the newer updates they do a really good job on reports
  • Updates - usually when a new version of iOS comes out they support it quickly and efficiently
  • Custom searches - I enjoy the capabilities for custom search of devices or users since we get some different requests for each company we support
  • Ease of use - compared to AirWatch, MobileIron is a little hard to use and view, but it has improved
  • Cloud instance doesn't have the same settings as on-premise currently
  • Even with the cloud instance you need something on premise to support connecting to some Microsoft products
It's great for UEM; multiple types of devices including Windows and Mac computers. It can also support things like Raspberry Pis. The cloud instance has made significant improvements from when it was initially debuted, so I think that will be really good in the future.

If you're deciding between on-premise or cloud, know that the on-premise version currently has some additional features.
August 24, 2019

Review of MobileIron

Sienna Archibek | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use MobileIron to manage our fleet of iPads, with MobileIron we are able to push apps to our devices.
  • It is easy to push apps and other content to devices.
  • It is nice to have different permission groups for different devices.
  • I wish that you could track the device's location easier and see where they are located when you want to disable them.
Well suited for managing ipads.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is a secured app used for emails and other applications. It allows me to send secured emails throughout the hospital without violating patient information.
  • Secures emails on my phone.
  • Works well with other applications like Tiger Text.
  • Have to contact a systems administrator to remove the application.
  • Not as easy to install on an android as it is on an iPhone.
MobileIron is well suited for our work in the hospital, but not so much for personal email accounts.
August 14, 2019

UEM solution

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using MobileIron to manage our mobile devices. This is managed by the Endpoint Engineering team, the solution addresses the zero-touch issue we were having with our previous UEM.
  • MobileIron does a good job of inventory reports.
  • Pushing profiles across our company.
  • The user interface is not very intuitive and seems dated.
  • We are also in the process of migrating to AWS and it appears that we can not transfer our current environment.
MobileIron is best suited for companies looking for a solid UEM solution.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
MobileIron is being used within our entire organization to deliver, administer and control all corporate mobile devices. Including but not limited to Apple iPads, Apple iPhones and Android devices. It serves to address compliance, control, deployment, security and administration of all mobile devices for business use. Coupled with Apple's Deployment Enrollment Program MobileIron has been proven to be a steadfast MDM solution which has grown with technology changes over the years. It has proved detrimental in providing solutions to common mobile business issues. We've implemented a corporate acceptance policy where no device is connected to our corporate network without MobileIron installed and configured.
  • Removes only corporate information and apps when retiring devices
  • Device registration is intuitive and robust
  • App deployment is simple and unique
  • Ability to limit user control over corporate installed apps
  • Location services for lost or stolen devices is limited
  • More separation between corporate and personal information
Mobile sales force - Well suited and appropriate given the audience. IT resources - Well suited for daily and follow the sun support. Email, calendar and contacts delivery for all mobile devices whether personal or corporately owned. Less suited for finance personnel where mobile devices aren't used for most of their daily work. Since we are a global company the adoption of Mobileiron has been installed and accepted throughout all our country offices. If I had to recommend one MDM solution it would be Mobileiron for its control and administration features.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MobileIron is used to secure our mobile iOS devices and push out internally used applications to the whole organization.
  • Maintain a secure mobile environment
  • Keep all devices on the same iOS version
  • Provide access to mobile apps across the organization
  • Upgrading of the system is some times rocky
  • Difficulty of DEP not working when certain things are set up in iCloud
  • VPN tunnel logs are lacking
MobileIron has given us the ability to manage and maintain our mobile devices. It has allowed our users to set up devices without support intervention, allowing for a quick turn around for readiness of the end users. Security within the tool has allowed us to quickly lock down a device that was lost and unlock it when it was recovered. This prevented the end user from losing productivity.
May 20, 2019

MobileIron

Score 4 out of 10
Vetted Review
Verified User
Incentivized
MobileIron is the legacy solution for MDM in our organization. It is used to ensure device compliance and tunnel traffic.
  • MobileIron Sentry provides a simple way to tunnel application traffic back into the organization.
  • The upgrade procedure for MobileIron appliances is fast and simple.
  • Tunneling of all applications does not work in my experience.
  • The prioritization of configurations is not intuitive.
MobileIron is not competitive in price and features for organizations with a large Azure presence who wish to leverage things like CA integration. This is not entirely their fault, as Microsoft is leveraging Azure integration to the benefit of Intune.
May 18, 2019

MobileIron Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MobileIron widely, more than 10000+ users across the world. We are using it mainly for security reasons and device management.
  • We can easily manage the devices.
  • Security is high: preventing unauthorized access, even though in the case of a lost device.
  • We can restrict users from unwanted usage and apps.
  • If we install MI Cloud on iPhone devices the already saved contacts are missing/syncing with the email contacts. Then, if we remove MI Cloud all the contacts wiped away. I had a case with MI Support before and this is something needs to be addressed by the developers.
If it's a big organization, it is always good to be with MI for security compliances as well as managing the devices. As a system admin, I can easily manage these devices from anywhere with visibility to ensure it is in compliance with our company policies.
Premkumar Nagarajan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by the end users as part of their day in and day activities (mail, contacts, calendar).
  • Secure.
  • Streamlined setup.
  • Good user experience without compromising the security.
  • Requires detailed documentation for troubleshooting and log analysis.
  • Requires more features for Android devices.
It is a good MDM solution and it does pretty much what is designed to do. But it does not have the plug and play capabilities of connecting to Azure, unlike other MDM solution. Need Improvements in reporting features.
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