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Ivanti Neurons for MDM

Score7.5 out of 10

112 Reviews and Ratings

What is Ivanti Neurons for MDM?

Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.

Categories & Use Cases

MobileIron in a Nutshell

Pros

  • Easy management of Apple/Android devices
  • Offer a BYOD portal so that the end user can bring in their own device and not compromise your network
  • Security management of devices to ensure they comply with security guidelines.

Cons

  • Application Deployment, they can deploy apps but it just doesn't work as well as other vendors in my eyes.
  • User device tracking, It use to exist in previous iOS versions but apple took away that functionality so now we cannot track devices and Mobile Iron still hasn't offered a solution to fix this.
  • Reporting needs to be revamped, Running any report there usually has to be done though back end tools and no nice gui interface
  • Alerting and advanced alerting doesn't work as they advertised. You again have to use back end tools to accomplish this.

Return on Investment

  • Mobile Iron has been a great return on investment for our initial apple deployments and got us going with a smooth deployment.
  • Mobile Iron has decreased our technician needs to retouch devices constantly and let them perform their normal duties.

Alternatives Considered

Airwatch, Intune, Casper, ZenPrise, Dell, Good Technologies, Absolute, Sybase and Tango

Other Software Used

Google Cloud CDN, Micro Focus Fortify WebInspect, Micro Focus Fortify Static Code Analyzer

Usability

MobileIron provides security and protection

Pros

  • Ability to separate business apps from personal apps on devices
  • Provides secure access
  • Eliminates passwords to limit security breaches

Cons

  • User interface could be updated

Return on Investment

  • We have experienced a decrease in data breaches
  • Ability to manage and secure all of our devices

Other Software Used

Citrix Endpoint Management (formerly XenMobile), Concur Travel and Expense, Microsoft Enterprise Mobility + Security

Using MobileIron basics for easy management

Pros

  • Securely delivering email.
  • Enforcing phone security policies.
  • Providing management and visibility of mobile devices.

Cons

  • At this time, we have had users have issues with their devices checking the servers only if they use cellular and not WiFi.
  • Getting into additional features beyond the basics is not as intuitive as we would like.
  • Notifications and notification conditions could be broader to allow more types of alerts.

Return on Investment

  • As mentioned, security has been our goal and MobileIron has provided it.
  • Ease of add and removal of devices, as employees have come and gone.
  • Compliance with HIPAA standards for the handling of email securely.

Alternatives Considered

Microsoft Office 365

Other Software Used

Microsoft Office 365

MobileIron is an easy to deploy MDM software that will meet your security/compliance needs.

Pros

  • MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
  • MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
  • MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.

Cons

  • During upgrades to the Core server when a device loses contact with the Core, the MDM profile is removed from the phones and when installed back unique user customizations are lost. If a user has unique customizations this should be stored in the Core DB so that when redeployed, the customizations are added back too.
  • Android devices do not have the best mail container. The email+ feature is an add on. If this is selected then a user must rely on the native mail app for androids which is often difficult to use. iOS and other devices do not have this required add-on. This android add-on should be native to the software.
  • Android devices have a hard time handling user password changes. The passwords are cached on the android (natively) and MobileIron will quickly lock a user's AD account out. This causes our Enterprise Service Desk a headache dealing with these devices. If MobileIron flushed the credentials from an android or injected the new credentials into the android cache (which it appears to do for iOS) this would not be a headache.

Return on Investment

  • The installation of MobileIron was for security compliance so we could containerize email on BYOD devices and also control who got email on company phones (to prevent hourly workers from working on emails after hours). MobileIron met this need nicely.
  • MobileIron allowed us to utilize device certificates to prevent unauthorized devices from joining wireless networks in our company.
  • MobileIron allows our sales staff to get emails on the road and many users rely on the functionality and ease of the phone for general mail communication.

MobileIron: best MDM solution

Pros

  • Removes only corporate information and apps when retiring devices
  • Device registration is intuitive and robust
  • App deployment is simple and unique

Cons

  • Ability to limit user control over corporate installed apps
  • Location services for lost or stolen devices is limited
  • More separation between corporate and personal information

Return on Investment

  • Positive impact with increased productivity of mobile sales force
  • Security compliance is built into the MDM solution
  • Automatic configuration with remote management has been the biggest hurdle overcome with the use of MobileIron and Apple DEP

Other Software Used

Cisco Webex Room Series (formerly Cisco Spark Room Series), InterCall, Microsoft 365 Business, Splunk Enterprise, Avamar