Name: Introducing MobileMonkey - World's Best Facebook Messenger Marketing Platform
Uploaded: 2018-06-21T17:35:04.000Z
Duration: 1 min 30 s
Description: See what you can do with Messenger marketing automation on the world's most easy-to-use chatbot building platform. Connect with over a billion people with chatbot tools like chat blasts, drip campaigns, push notifications, reminders and on-site chat! Get started with MobileMonkey free today! https://mobilemonkey.com

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### Customer Engagement
Users generally praise MobileMonkey for its exceptional customer engagement capabilities. The tool's ability to automate responses and provide real-time support has significantly improved user interactions with their audience. Many users appreciate the ease of use and the intuitive interface that MobileMonkey offers for enhancing customer engagement. Additionally, the responsive customer service has been highlighted as a valuable asset in ensuring smooth communication with customers. Despite some minor concerns about the interface and billing issues, the overall sentiment leans towards MobileMonkey being a reliable platform for boosting customer engagement effectively.

### Customer Support Solutions
Users generally agree that MobileMonkey's customer service capabilities greatly enhance their experience with the platform. The majority of reviewers express satisfaction with the prompt and helpful customer service provided by MobileMonkey. They appreciate the ease of reaching out for assistance and the quick responses received. While some users have encountered minor issues, the overall sentiment leans towards positive experiences with MobileMonkey's customer support solutions. The platform's ability to address queries efficiently and effectively contributes to a smoother user experience and fosters trust among its users.

### Chatbot Automation
Users generally praise MobileMonkey for its exceptional chatbot automation features across various messaging platforms. The consensus among reviewers is that MobileMonkey's chatbot automation capabilities are robust and user-friendly, allowing for efficient management of conversations on platforms like Facebook Messenger, Instagram, and SMS. Customers appreciate the ease of setting up automated responses and workflows, as well as the ability to customize messages with multimedia elements. The platform's OmniChat feature, which consolidates all chat channels into one inbox, has been particularly lauded for streamlining communication processes. Despite some minor concerns about content personalization, overall, users find MobileMonkey's chatbot automation to be a valuable tool for enhancing engagement and lead generation efforts.

### Social Media Marketing
Reviewers generally praise MobileMonkey for its strong social media marketing capabilities, especially on platforms like Facebook and Instagram. Users appreciate the ease of use and the various features that help drive traffic and engagement on social media channels. The platform's ability to automate messaging and reach followers at an affordable cost is highlighted as a significant advantage. While some users mention the tool's pricing as a drawback for small businesses, the overall consensus is that MobileMonkey is a reliable and effective tool for social media managers looking to enhance their marketing efforts on Facebook and Instagram.

### Social Media Advertising
Users across the reviews generally agree that MobileMonkey excels in sales outreach automation, particularly in utilizing Facebook ads to enhance lead generation and customer engagement. While some users find the platform to be slightly costly, the consensus is that the investment is worthwhile due to the significant benefits it brings in terms of automating sales processes and scaling outreach efforts on social media platforms like Instagram. The ability to create custom SMS chatbots and automate sales processes efficiently is highlighted as a key strength of MobileMonkey, allowing businesses to streamline their marketing efforts and improve overall efficiency in reaching a wider audience.

### Marketing Campaigns
Users generally praise MobileMonkey's marketing capabilities. The platform's marketing campaigns feature is highlighted for its ease of use and effectiveness in reaching a wide audience. Reviewers appreciate the ability to create and deploy SMS and Instagram marketing campaigns effortlessly. The bulk SMS and text scheduling functionalities are particularly commended for streamlining marketing efforts and driving engagement. Additionally, users find the detailed analytics provided by MobileMonkey invaluable for optimizing their marketing campaigns and achieving desired results.

### Lead Generation Strategies
Users consistently praise MobileMonkey's lead generation capabilities as a key strength of the platform. The tool's ability to capture leads effectively and efficiently has been highlighted by many reviewers. They appreciate the ease of setting up lead generation campaigns and the platform's effectiveness in generating new and qualified leads. MobileMonkey's lead generation strategies have been instrumental in helping users increase their sales pipeline and drive more conversions. The positive feedback regarding lead generation further solidifies MobileMonkey's reputation as a valuable tool for businesses looking to boost their sales and marketing efforts.

### Sales Conversion Optimization
User sentiment regarding MobileMonkey's sales conversion optimization capabilities is generally positive. The tool is praised for its ability to automate sales processes effectively, leading to increased sales numbers and improved efficiency in managing sales funnels. Users appreciate the platform's user-friendly interface, cost-effectiveness, and the ease of creating and managing sales funnels. Additionally, MobileMonkey's automation features, such as personalized SMS Chatbots, are highlighted as valuable assets for connecting with leads and driving sales. While some users mention the tool's pricing as a potential drawback for small businesses, the overall consensus is that MobileMonkey is a valuable asset for sales teams looking to optimize their sales conversion processes.

### Messaging and Chat Platforms
Users generally praise MobileMonkey for its robust messaging and chat features. The platform's ability to send automated SMS messages and engage with customers through various channels like Instagram and Facebook has garnered positive feedback. Users appreciate the ease of use and the responsive customer service provided by MobileMonkey. The chatbot capabilities, including Messenger Chatblast, have been highlighted as effective tools for reaching and interacting with audiences. Additionally, the platform's SMS marketing functionality has been commended for its user-friendly interface and lead generation capabilities. Despite some minor concerns about automated message responses, overall, users find MobileMonkey's messaging and chat platforms to be reliable and valuable for their communication needs.

### SMS and Text Messaging
Users generally agree that MobileMonkey's sms and text messaging capabilities are a strong asset to the platform. They appreciate the ease of use and efficiency in creating and managing SMS campaigns. The ability to send bulk SMS messages and schedule text campaigns in advance has been highlighted as particularly beneficial. Additionally, users find the detailed analytics provided by MobileMonkey valuable in tracking the success of their SMS marketing efforts. The platform's features, such as text scheduling, bulk SMS, and interactive SMS campaigns, have been well-received for their effectiveness in engaging customers and driving results.

### Marketing Automation Tools
Users generally praise MobileMonkey for its exceptional marketing automation tools capabilities. The tool's automation features have been highlighted as robust and user-friendly, allowing for efficient sales outreach automation. Many users appreciate the ease of creating custom SMS chatbots and automating sales processes, which has led to improved efficiency and optimized sales funnels. MobileMonkey's marketing automation tools have been commended for their ability to streamline marketing efforts and increase lead generation through various channels like Instagram and SMS. Users find the platform's automation capabilities to be a valuable asset in their marketing strategies, enabling them to reach their target audience effectively.

### Integration and Automation Features
Users generally appreciate MobileMonkey's wide range of integrations and automation features, highlighting the ease of creating powerful chatbots without the need for extensive coding knowledge. While some users express a desire for more native integrations, the availability of Zapier integrations serves as a viable solution in the interim. The tool's ability to streamline processes, improve workflow efficiency, and enhance marketing campaigns through automation is widely acknowledged. Additionally, the robust integration engine that flawlessly connects with various platforms such as web, SMS, and messenger is a key strength noted by users.

### Pricing and Cost Efficiency
Reviewers across various experiences have highlighted MobileMonkey's cost-effectiveness and pricing structure. Users generally appreciate the affordability and transparency of MobileMonkey's pricing plans. The platform's cost efficiency is seen as a significant advantage, allowing businesses to reach their Facebook and Instagram followers at a reasonable cost. While some users initially found the pricing plans confusing, they noted that after clarification, they were able to select a suitable plan for their automation needs. Additionally, the platform's competitive pricing has attracted users looking for a cost-effective solution for managing social media interactions.

### Analytics and Reporting
User consensus seems to be that MobileMonkey's analytics and reporting capabilities are highly valued and effective according to the reviews provided. Customers appreciate the robust analytics tools that MobileMonkey offers, allowing them to track the success of their campaigns and make data-driven decisions. The reporting features are praised for providing valuable insights into customer behavior and campaign performance, enabling users to optimize their marketing strategies effectively. MobileMonkey's analytics and reporting functionalities are seen as essential tools for businesses looking to enhance their marketing efforts and drive better results.

MobileMonkey is a versatile and user-friendly tool that has proven to be invaluable for businesses in various use cases. Users have found that MobileMonkey effectively fills the gap in sales and improves productivity by automating processes and generating more leads. It allows users to browse and respond to messages and inquiries from multiple platforms in one inbox, making it an excellent tool for lead generation. The platform's automation capabilities not only streamline marketing, sales, and customer support across different chat platforms but also expand reach and reduce costs. 

One of the standout features of MobileMonkey is its SMS workflow feature, which enables businesses to send timely texts, convey important information, and even book appointments with ease. This feature has been particularly helpful for contacting new leads and enhancing customer interaction. Additionally, MobileMonkey's chatbot functionality automates customer communications and interactions, ensuring that connections with clients are maintained even when the user is unavailable. The platform has garnered praise for its reliability, time-saving benefits, and improvement in sales and marketing tasks.

Customers have reported gathering accurate market leads and achieving great success in customer support using MobileMonkey. Its sales automation technologies optimize processes, improve efficiency, and enable effective outreach to clients and potential customers. With the ability to track campaign performance, manage text messages, and increase account engagement for potential clients, MobileMonkey proves to be an indispensable tool for businesses looking to consolidate conversations in one place while saving time and effort.

Overall, MobileMonkey caters to a broad range of use cases including lead generation, customer support enhancement, and sales process improvement. Its powerful automation features benefit businesses of all sizes by providing timely responses to inquiries, improving customer experience, increasing engagement on social media platforms like Facebook and Instagram, automating sales processes efficiently, and helping generate quality leads for improved conversion rates.

Users have provided several recommendations for MobileMonkey based on their experiences with the platform. Here are the top three most common recommendations:

1. Users recommend trying the free trial of MobileMonkey to get a feel for its features and see if it fits their specific needs.

2. MobileMonkey is praised for its marketing automation capabilities, which can save time by automating social media inquiries, website visits, and text chats. This feature is especially beneficial for small agency teams and businesses looking to grow fast and in automatic mode.

3. Joining the MobileMonkey community, including the Facebook (FB) Community, is highly recommended. By participating in these communities, users can gain insights, tips, and tricks from other members and optimize their use of MobileMonkey.

Overall, users suggest giving the free trial of MobileMonkey a try, utilizing it for marketing automation purposes, and actively participating in the MobileMonkey community to maximize its benefits.

Easy-to-use platform: Users find MobileMonkey to be a very useful and easy-to-use platform. They appreciate the beginner-friendly interface and the simplicity of creating and managing SMS marketing campaigns. Some users mentioned that even those who are not tech-savvy can easily navigate and use the platform effectively.

Responsive customer service: Users appreciate the responsive customer service provided by MobileMonkey. They find the customer service prompt, attentive, and helpful in resolving any issues or questions they may have. Several users specifically praised the helpfulness of the staff in assisting them with their needs.

Best lead generation tool: MobileMonkey is considered the best lead generation tool for businesses. Users recommend it as an easy way to boost businesses, reach more people with their message, and see increased sales and conversions as a result. Some users mentioned seeing a noticeable increase in customer engagement since using MobileMonkey.

Confusing Interface: Several users have expressed their frustration with MobileMonkey's interface, finding it confusing and difficult to navigate. They lack confidence in setting it up correctly and believe that the platform could benefit from a more intuitive design.

Campaign Feature Flags Emails as Spam: Users have had negative experiences with MobileMonkey's campaign feature, as it has flagged their emails as spam with their email providers. This issue has led to a loss of trust and credibility in their email marketing efforts.

Billing Issues: Some users have encountered issues with billing on MobileMonkey. Despite turning off the platform and not using the service, they were still charged. This lack of transparency in billing practices has left them feeling frustrated and disappointed.

MobileMonkey, headquartered in Boston, offers their social media messaging marketing tool to marketers and agencies, featuring chatbots, landing page creation, integration with social ads, and an emphasis on Facebook. They offer a free plan and a paid plan with more advanced features (e.g. bot analytics, drip campaigns, etc.). MobileMonkey acquired ChattyPeople to extend their chatbot building capabilities.

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ManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

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Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

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MobileMonkey

Social media marketing tools help companies engage their customers and reach new audiences through social media. Most social media marketing tools do one or more of the following:

1. Social media advertising tools 
2. Social media advocacy tools 
3. Social media promotion tools
4. Social media curation tools

Social Media Marketing

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Dentist Chat Bot Demo MobileMonkey - Facebook

Likelihood to Recommend

Support Rating

Introducing MobileMonkey - World's Best Facebook Messenger Marketing Platform

See what you can do with Messenger marketing automation on the world's most easy-to-use chatbot building platform. Connect with over a billion people with chatbot tools like chat blasts, drip campaigns, push notifications, reminders and on-site chat! Get started with MobileMonkey free today! https://mobilemonkey.com

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MobileMonkey provides an automated Messenger chatbot service that can be used to respond directly to visitors on your Facebook business page via Facebook Messenger. It provides a free plan and features that allow you to communicate with engaged potential customers on created posts such as Facebook ads and help to build relationships and generate leads through interactive funnels.

For small businesses on zero budget - provides a free.
A Facebook group community with peers and experts helping each other.

To integrate with a lot more business tools.
Slow with development of new features.

It has saved me a lot of time in nurturing and generating need leads through other tools
Peace of mind in knowing that potential customers on Facebook are being acknowledged and directed to where they can gather more information on my products and services.

I wanted to use a tool to help automate Facebook page messages. I found them through WordPress, installed the free plugin at first, and then upgraded to the 'Pro' version. Since then I have been using their system to create my messaging bots and integrate them into my Facebook page. Their product does work and there is great benefit to automated chat marketing. However, when a provider company, such as MobileMonkey, cares less about their paying customers and spam/call them to the point of pissing them off like they did with me, it's worth reconsidering if this is even worth it (in my opinion it isn't, because there are plenty of other solution providers in this space).

Connect with WordPress through their plugin
Good sequencing features (for drips only)

Terrible marketing ethics!
6am phone calls to my cell trying to up-sell me
Spam galore! I have replied more than 5 times to be unsubscribed, yet they still spam me

It has become a quick sunk-cost due to the amount of time I had to spend ignoring/blocking their unsolicited marketing/communication attempts.

We're using MobileMonkey to engage users across our website and on our Facebook page. It's only monitored and used by the marketing team directly. We are trying to solve the engagement problem with our website - getting more people to engage, convert, and become customers. Especially within a services industry where people are not just buying a flat product, the sales cycle can be longer, it can take more to get people to raise their hand and especially as we move toward this customer driven approach, giving them the ability to easily raise their hand is key.

Mobile onkey is fun on your facebook page - it delivers customizable chats to people based on what you put in and segments you build
MobileMonkey can be placed on your website and not just your facebook page, which makes it a 2-1 product
It uses Facebook software which everyone is familiar with as a basis to the platform, making it really easy to visitors to use.

Integrations for lead gen -- right now there are no native integrations so while I can have the "semi AI" chat bot, I can't do a lot with the information it gathers from a prospect natively. I can try to use 3rd party integrations but it doesn't connect otherwise.
It ONLY uses Facebook messenger -- that means if someone is on your site and they're not logged into Facebook, they won't see the chatbot at all -- there is no backup
The reporting is pretty minimal, and it doesn't plug into anything else because of the lack of integrations.

MobileMonkey has brought in no extra leads or engagement, so the monthly cost we've spent has not been recouped.
MobileMonkey is relatively easy to set up and install, so the up front investment is minimal
MobileMonkey has not had a measurable impact on conversion.

MobileMonkey

Overview

What is MobileMonkey?