MobileMonkey Reviews

6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.0 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
December 07, 2019

MobileMonkey Review

Score 1 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Connect with WordPress through their plugin
  • Good sequencing features (for drips only)
  • Terrible marketing ethics!
  • 6am phone calls to my cell trying to up-sell me
  • Spam galore! I have replied more than 5 times to be unsubscribed, yet they still spam me
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 17, 2018

Monkeying around with MobileMonkey

Score 5 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Mobile onkey is fun on your facebook page - it delivers customizable chats to people based on what you put in and segments you build
  • MobileMonkey can be placed on your website and not just your facebook page, which makes it a 2-1 product
  • It uses Facebook software which everyone is familiar with as a basis to the platform, making it really easy to visitors to use.
  • Integrations for lead gen -- right now there are no native integrations so while I can have the "semi AI" chat bot, I can't do a lot with the information it gathers from a prospect natively. I can try to use 3rd party integrations but it doesn't connect otherwise.
  • It ONLY uses Facebook messenger -- that means if someone is on your site and they're not logged into Facebook, they won't see the chatbot at all -- there is no backup
  • The reporting is pretty minimal, and it doesn't plug into anything else because of the lack of integrations.
Read this authenticated review

About MobileMonkey

MobileMonkey, headquartered in Boston, offers their social media messaging marketing tool to marketers and agencies, featuring chatbots, landing page creation, integration with social ads, and an emphasis on Facebook. They offer a free plan and a paid plan with more advanced features (e.g. bot analytics, drip campaigns, etc.). MobileMonkey acquired ChattyPeople to extend their chatbot building capabilities.

MobileMonkey Technical Details

Operating Systems: Unspecified
Mobile Application:No