MobileMonkey

Easy-to-use platform: Users find MobileMonkey to be a very useful and easy-to-use platform. They appreciate the beginner-friendly interface and the simplicity of creating and managing SMS marketing campaigns. Some users mentioned that even those who are not tech-savvy can easily navigate and use the platform effectively.

Responsive customer service: Users appreciate the responsive customer service provided by MobileMonkey. They find the customer service prompt, attentive, and helpful in resolving any issues or questions they may have. Several users specifically praised the helpfulness of the staff in assisting them with their needs.

Best lead generation tool: MobileMonkey is considered the best lead generation tool for businesses. Users recommend it as an easy way to boost businesses, reach more people with their message, and see increased sales and conversions as a result. Some users mentioned seeing a noticeable increase in customer engagement since using MobileMonkey.

Confusing Interface: Several users have expressed their frustration with MobileMonkey's interface, finding it confusing and difficult to navigate. They lack confidence in setting it up correctly and believe that the platform could benefit from a more intuitive design.

Campaign Feature Flags Emails as Spam: Users have had negative experiences with MobileMonkey's campaign feature, as it has flagged their emails as spam with their email providers. This issue has led to a loss of trust and credibility in their email marketing efforts.

Billing Issues: Some users have encountered issues with billing on MobileMonkey. Despite turning off the platform and not using the service, they were still charged. This lack of transparency in billing practices has left them feeling frustrated and disappointed.

Users have provided several recommendations for MobileMonkey based on their experiences with the platform. Here are the top three most common recommendations:

1. Users recommend trying the free trial of MobileMonkey to get a feel for its features and see if it fits their specific needs.

2. MobileMonkey is praised for its marketing automation capabilities, which can save time by automating social media inquiries, website visits, and text chats. This feature is especially beneficial for small agency teams and businesses looking to grow fast and in automatic mode.

3. Joining the MobileMonkey community, including the Facebook (FB) Community, is highly recommended. By participating in these communities, users can gain insights, tips, and tricks from other members and optimize their use of MobileMonkey.

Overall, users suggest giving the free trial of MobileMonkey a try, utilizing it for marketing automation purposes, and actively participating in the MobileMonkey community to maximize its benefits.