Modern Hire

Modern Hire Reviews

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November 06, 2021

Modern Hire Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Modern Hire is currently being used to host interviews at Spectrum for both internal and external candidates. It is used currently in the marketing department but I believe that other departments are using it as well. Since it is an external platform it allows internal or external candidates to use the platform easily and we can assign anyone to interview by inputting their current email address.
  • Simple to enter meeting
  • Different ways to connect audio functions via phone or computer
  • Video is already connected
  • User friendly
  • Time out issues
  • Computer audio is not always ideal
  • Video quality is not always ideal, but could be webcam issue
It is simple to use for both internal or external candidates and does not need to download an app is appreciated!
Brad Holliday, PHR, SHRM-CP, CBM, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Caravan Health introduced the use of Montage (video interview technology) enterprise-wide in 2017. As a rapidly-growing start-up in the population health management space, we routinely had several departments with multiple positions open at the same time... creating a bottleneck both within HR/Talent Acquisition in completing initial phone screens with prospective candidates who appeared to be meet minimum qualifications at least by the resume & application submitted, and then within the hiring departments as the managers struggled to continue to meet routine business needs while also finding the time during "regular business hours" to then follow-up on those candidates forwarded to them by Talent Acquisition. Turnaround time was an issue, and we started to see a drop-off with very strong and highly-qualified talent as great candidates would receive final offers from competitors or others sometimes weeks before we could get to the final interview stage of the process.

Montage has helped to streamline the entire process dramatically, allowing both HR/Talent Acquisition and hiring managers to leverage the use of both recorded, introductory video and live video interviews to cut our average time-to-fill by nearly half. At the same time, we are able to effectively interview more candidates while cutting recruiting travel costs.
  • Allows prospective candidates to prepare for and submit recorded responses to established interview questions when it is most-convenient for their schedule (without having to take time off fro their current job, skip lunch, etc.).
  • Montage offers the ability to conduct both recorded and live video interviewing, allowing the flexibility to adopt whatever approach best fits the culture of the organization, the specific role, etc. We are finding that recorded interviews are terrific for initial or screening, and are great to then share with a hiring manager if there needs to be any calibration between s/he & HR/Talent Acquisition. The live interviews allow us to conduct interviews with candidates who may be applying from outside reasonable driving distance to the nearest Caravan Health office, while still providing an ability to observe important nonverbal cues of candidates.
  • Customer support is strong, even offering a "concierge service" which is basically like having an extension of our IT department on the line/logged-in with us to ensure there are no technical issues during the interview.
  • While we are a fan of the concierge service, there have been a time or two where we have scheduled for it but the Montage partner didn't log-in/dial-in in a timely manner and we were left trying to address technical issues outside our comfort zone.
  • The Montage platform is solid, without question. That said, there are pieces of the interface for both the prospective candidate and the hiring manager which could be made far-more intuitive than they exist today. We all know that in hard-to-fill roles across the nation today, there are more opportunities than there are great candidates with which to fill them... so we need to do all we possibly can to make the candidate experience as simple, quick and painless as possible.
  • It would be great if the Montage platform could easily interface with our ATS.
While video interviewing is still considered too "unconventional" by too many small business HR people I visit with, the ROI can easily be found within 4-6 months (if the company is having to fly more than 3 or 4 candidates in for interviews)... so I would argue that Montage is well-suited for organizations of all sizes. For best success, though, I would make sure that any HR leader seeking to implement spend the time to educate your leadership team on how the technology works and why it is a worthwhile investment (especially underscoring the risk mitigation provided against alot of frivolous EEOC claims, as the interviews are recorded and the records are yours to keep... meaning you have Exhibit A to share should you ever receive a Charge Notice, which demonstrates exactly what was asked by the employer and how the candidate responded).
Score 10 out of 10
Vetted Review
Verified User
Review Source
Montage is used regularly for candidate interviews. It allows us to keep the process moving and control travel spend. They provide very good technical and customer service support.
  • Montage is easy to use. Scheduling is intuitive.
  • It sends invitations with links directly to attendees Calendars...which streamlines the meeting scheduling process.
  • Technically easy to use and informative for all users.
  • Would like to see the Concierge service available for all calls. As a scheduler, would like to know my users are "in good hands."
I have recommended Montage. Its ease of use for all attendees makes it a great interviewing resource.

Modern Hire Scorecard Summary

What is Modern Hire?

Modern Hire integrates interviewing technology with assessments and predictive analytics in a purpose-built hiring platform. It combines trusted science and technology to predict performance, ensure fairness and automate workflow.

Through Modern Hire, recruiters can use a combination of live and on-demand interviews to learn about their candidates, assess fit and make a hire. For use from sourcing through onboarding, the platform can support all types of interviews for all job types. The vendor describes it as mobile-friendly and state it includes self-scheduling capabilities that allow candidates to select the interview time that works best for their schedule.

Modern Hire's Virtual Job Tryout is an assessment that gives candidates a preview of the job while offering employers meaningful insights into top talent. Combining selection science with the ability to predict on-the-job performance, the Virtual Job Tryout also helps candidates determine if the role is right for them.

The vendor also states that Modern Hire is able to be integrated with any ATS, and that it has been used in more than 200 countries and has been translated into 20 languages. Customers also have access to Modern Hire’s 24/7 support should any issues or questions arise.

Modern Hire Features

  • Supported: On Demand Interviews
  • Supported: Live Interviews
  • Supported: Automated Scheduling
  • Supported: ATS Integration
  • Supported: Integrated Assessments
  • Supported: 24x7x365 Live Support

Modern Hire Screenshots

Candidate On-Demand Video FoyerHiring Manager On-Demand Interview ReviewCandidate On-Demand Video InterviewHiring Manager On-Demand Interview ReviewCandidate Self-SchedulingVirtual Job TryoutCandidate Review

Modern Hire Integrations

  • IBM Kenexa
  • Taleo
  • iCIMS
  • Workday
  • SuccessFactors

Modern Hire Competitors

Modern Hire Pricing

Modern Hire Customer Size Distribution

Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%

Modern Hire Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesUsed in more than 200 countries and territories
Supported LanguagesAvailable in 20 languages