MoEngage Reviews

3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.0 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-1 of 1)

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
The marketing department is using MoEngage for the push notification and email capabilities. MoEngage can help with gathering the personalization data that could help ease the operation of marketing for personalization-related tasks. MoEngage helps in enabling basic capabilities that would have taken a lot of time if it needed to be built by us on our own. The automation bases the schedule on several parts of the push notifications and emails, which also helps us to focus on more important issues and aspects that could help the business grow further.
  • Basic use cases of Push Notifcation and Email enablement
  • Scheduling certain events with an API, as we have more APIs it's become very useful
  • More complex use cases cannot be catered
  • MoEngage has bugs that hinder operations
  • Service level is quite bad when escalating issues
  • Scalability is not the best when taking on high growth usage
If you are thinking about starting up push notifications and email initiatives then MoEngage would fit you best but if you are having out of standard use cases, utilizing MoEngage might become one of the major blockages because currently they are not able to cope with the speed of the growth vs. the speed of their own development and fixing the bugs. Would love to see more if possible.
Read this authenticated review

About MoEngage

MoEngage, a small company with offices in San Francisco, Bangalore, and Calcutta, offers a push notification application for web, in-app messaging, and SMS.
Categories:  Push Notifications

MoEngage Technical Details

Operating Systems: Unspecified
Mobile Application:No