Name: MomentSnap
Price: 30 USD
Author: ShiftOne

Help Desk

Web and Video Conferencing

Customer Support

Java Technologies

Service Mesh

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enhanced 911 (E911)

Interactive Voice Response (IVR)

Risk Management

VoIP

Enterprise

Accounting

Crypto Asset Management

Invoicing

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Leave Management

Payroll

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Storage

Data Masking

Email Verification

File Sync and Share

Fraud Detection

HTML Editors

IT Asset Management

Integration Platform as a Service (iPaaS)

License Management

Log Management

Machine Learning

Network Performance Monitoring

Network Troubleshooting

Operating Systems

Remote Support

Secret Managers

Software Distribution

Tape Storage

Threat Hunting

Threat Intelligence

Vector Databases

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Content Management

Email Marketing

Graphics

IP Geolocation

Marketing Automation

Social Login

Social Media Management

Survey & Forms Building

Swag Management

URL Shorteners

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Video Surveillance

Security

Auto Repair

Building Information Modeling (BIM)

Emergency Notification

HIPAA Compliance

Laboratory Information Management

Legal Billing

Vertical-Specific

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MomentSnap is an employee engagement and performance management platform designed to address the turnover pandemic in America's hourly workforce. According to the vendor, MomentSnap aims to maximize shifts, boost performance, and empower team members. The platform is suitable for businesses of all sizes, with a particular focus on those with a large number of hourly employees. MomentSnap is commonly used in professions and industries such as retail, hospitality, restaurants, casual dining, service industry, customer service, and healthcare.

## Key Features

**ShiftOne**: According to the vendor, ShiftOne has been proven to reduce turnover probability by half by enhancing the experience of shifts. It offers features such as scheduling, communication, recognition, and competition to empower team members.

**Boost Performance**: The vendor claims that ShiftOne can drive 4-15% improvements in critical business metrics like Per Person Average Sales. They state that these improvements have been empirically measured.

**Empower Team Members**: MomentSnap provides features for scheduling, communication, recognition, and competition that aim to foster a culture of engagement within the workforce.

**POS & Guest Sat Integration**: According to the vendor, ShiftOne seamlessly integrates with various scheduling and performance data sources such as PoS, KDS, and Guest Review. The platform then consolidates this data into a user-friendly mobile interface.

**Gamification & Competition**: The vendor states that MomentSnap incorporates proprietary game mechanics to incentivize incremental performance gains through daily missions, achievements, and leaderboards.

**AI-Powered Recognition**: The vendor claims that MomentSnap utilizes Artificial Intelligence tools to analyze team member Key Performance Indicators (KPIs) and derive actionable insights on recognition and turnover risk. These insights are then provided to field management.

**Scheduling & Communication**: ShiftOne's chat interface facilitates direct team member recognition, scheduling, and serves as a hub for distributing operational information. It includes features such as shift swaps, covers, and manager approvals.

**Employee Recognition**: MomentSnap provides a platform for employee recognition, enabling managers to acknowledge and appreciate their employees' achievements and efforts. Managers can send customized messages of congratulations to high-performing employees and words of encouragement to those who need improvement. The mobile-first platform allows managers to conveniently check individual employee performance and send messages using their mobile devices.

**Promote Inter-shift and Inter-store Competition**: According to the vendor, MomentSnap encourages healthy competition among employees by organizing intra-store competitions to motivate them to excel in their sales performance. The platform also facilitates inter-shift competition, where different shift managers can experience a sense of competition, leading to increased engagement and motivation. MomentSnap goes one step further by enabling regional competitions between stores, fostering teamwork and unity among the entire staff.

**Quantifiable Engagement Results**: The vendor claims that MomentSnap provides a solution to the challenge of quantifying employee engagement by incorporating dynamic data analysis. The platform allows employees to access their performance metrics, such as customer ratings, on-demand through their devices, providing them with a clear view of their progress and areas for improvement. By empowering employees through ownership of their performance metrics, MomentSnap aims to stimulate motivation and competition, resulting in measurable enhancements in customer satisfaction and performance metrics.

Basic

Small and Medium Businesses

Agency

GaggleAMP

UK based company providing an employee performance management system.

Professional

PeopleGoal

MomentSnap

The goal of Employee Engagement Software is to develop and nurture positive affect towards the company and the brand among the rank and file. To achieve that employee engagement software typically provides a means of recognizing and possibly rewarding employee achievement and model behavior, and also survey tools to capture sentiment.

Called pulse surveys, these surveys can be delivered rapidly and at fairly frequent intervals to capture changing morale or to amplify awareness of issues particular to employee performance. Conducting research in this fashion is far more likely to capture and provide useful information about issues affecting performance and morale than annual reviews or surveys.

Employee Engagement

ShiftOne

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MomentSnap

Overview

What is MomentSnap?