Name: Momentus Enterprise Online Event Ordering
Uploaded: 2024-03-14T18:12:14.000Z
Duration: 1 min 18 s
Description: Momentus Enterprise Online Event Ordering

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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### Venue Management
Users have differing views on Momentus Event Management Platform's facility and center management features. Some users appreciate the platform's flexibility and customization options, allowing them to streamline processes effectively. They find the software user-friendly and capable of handling the complete exhibition process. However, others have encountered challenges with outdated guides and limitations in adapting to their evolving needs, leading to frustrations and inefficiencies. The platform's customer service receives praise for its responsiveness and ability to address customization requests, but there are concerns about the mobile experience and the transition from traditional paper processes to online functionalities.

### Booking and Reservations
Users have expressed varied opinions on Momentus Event Management Platform's booking and reservations capabilities. While some users appreciate the software's user-friendly interface and flexibility in tailoring processes to meet specific needs, others have encountered challenges with certain booking procedures and the finance portion of the program. Despite these mixed reviews, there is optimism that Event Booking will address these issues and enhance the platform's functionality in the future.

### Calendar and Scheduling
Users have expressed mixed feelings about Momentus Event Management Platform's calendar and scheduling capabilities. While some find the platform user-friendly and efficient for organizing events and maintaining staff awareness, others have highlighted weaknesses in sales record aspects and the need for more comprehensive training sessions. The system's calendar feature is praised for its ease of use and ability to streamline event planning processes, but concerns remain regarding the lack of database functionality for tracking customer communications. Additionally, users have noted challenges in discovering and activating certain features, suggesting room for improvement in user guidance and system accessibility.

### Departmental Coordination
Users consistently highlight Momentus Event Management Platform's departmental coordination as a key strength, emphasizing its ability to centralize information and facilitate smooth communication among various internal departments. While some users have faced challenges in fully implementing the software across all departments, the majority appreciate its customizable features and user-friendly interface that cater to the diverse needs of different teams. The platform's capacity to keep all essential information in one accessible location has significantly improved operational efficiency and collaboration within the organization.

### Operations and Workflow Optimization
Users generally praise Momentus Event Management Platform for its efficient operations and workflow optimization capabilities. They appreciate the system's ability to streamline processes, track bookings, manage contracts, and handle payments effectively. The platform's reporting features and customization options have been highlighted as valuable tools for enhancing operational efficiency. While some users have mentioned minor inconveniences during software upgrades, the overall consensus leans towards the platform's positive impact on optimizing operations and workflow.

### Efficiency and Productivity Tools
Users unanimously agree that Momentus Event Management Platform's efficiency and productivity tools significantly enhance operational workflows and streamline processes. The platform's ability to tailor processes and workflows to meet specific organizational needs has been praised for its role in improving efficiency across various departments. Users have reported a noticeable reduction in errors and an increase in overall efficiency since implementing Momentus, highlighting its impact on data accuracy and task completion speed. Additionally, the platform's user-friendly interface and customizable features have contributed to a more streamlined and productive work environment.

### Customer Relationship Management
Users generally appreciate the ease of access and real-time information provided by Momentus Event Management Platform for customer interactions. However, there are concerns raised about the software's limitations in tracking customer communications and correspondence effectively. Some users find the customer relationship management aspects to be lacking in robust features, leading to additional manual workarounds and challenges in maintaining comprehensive client records. Despite positive experiences with customer service and customization options, there is room for improvement in enhancing the platform's customer relationship management capabilities to better meet user needs and expectations.

### Staff Management
Users generally express satisfaction with Momentus Event Management Platform's staff management capabilities. The software seems to streamline communication and coordination among staff members, making it easier for them to access relevant information and stay organized. While some users find the system easy to use and appreciate its customization options for different departments, others mention that there is a learning curve involved, especially for those unfamiliar with similar software. Despite some initial challenges, the general sentiment leans towards positive feedback regarding Momentus Event Management Platform's staff management features.

Impractical software: Many users have found the software to be impractical as it requires the use of separate spreadsheets and letter templates instead of being database-driven. Some reviewers mention that they only end up using the calendar feature of the system.

Lack of automation and communication: Users suggest that certain features should be activated automatically instead of having to ask for them to be turned on individually. They also mention a potential lack of communication between the main administrator and secondary administrators, resulting in missed opportunities.

Missing requested feature: Despite over 2 years of user requests, a feature linking customers to sales reps has not been added yet.

Customizable Software: Users appreciate the ability to customize the software to fit their specific needs. Several reviewers mentioned that they were able to create fields, change masks, and tailor the software according to their requirements. This high level of customization has allowed them to use the software effectively in their respective industries.

Efficient Support Team: Many users praised the support team for their efficiency in solving problems and providing assistance. Reviewers have consistently highlighted how quickly and effectively the support team responds to any issues or concerns raised by users, ensuring a smooth experience with the software.

Ease of Use: The software is highly regarded for its user-friendly interface and intuitive design. Multiple reviewers have mentioned that the system is easy to learn and navigate, requiring minimal training for users to become proficient. Its simplicity and straightforwardness contribute to a positive user experience.

Customers have reported that the Exhibit Service Center software has significantly improved their processes by making them easier, quicker, and paperless. The online portals for exhibitors have been praised for streamlining event scripting and making tasks more efficient. Users have found the calendar organization feature to be valuable as it provides an overview of availabilities and planned actions for customers. Reviewers have expressed overall satisfaction with the calendar system, stating that it is comfortable to use. In addition, integrating Ungerboeck into operational and financial workflows has resulted in improved efficiency and reduced errors in data for some users. 

Users have praised Ungerboeck for changing how they work for the better and making tasks faster and easier for their organizations and clients. The customer service provided by Ungerboeck has been highly regarded, with staff being helpful, knowledgeable, and attentive to customer needs. Users have found the training sessions and webinars offered by Ungerboeck to be helpful, although some have suggested more intensive up-front training would be beneficial.

VenueOps has been described as a significant upgrade from previous software due to offering more data storage and user-friendly features. The customer service from VenueOps has been praised for being friendly, attentive, and actively working to improve the software for clients. VenueOps has been credited with improving communication within organizations by providing a centralized platform for event details and calendars. Users have found EventBooking staff to be helpful and responsive when questions or concerns arise, and the software itself has been considered user-friendly. The customer support provided by EventBooking has been highly valued, with the team actively working to find solutions and implement improvements.

Overall, users have reported that these software solutions have led to increased efficiency, better customer service, improved team communication, and streamlined event processes.

Momentus offers an end-to-end software platform for venue and event management. The Momentus Platform includes tools that help event organizers, venue managers and planners handle the entire event lifecycle, from initial planning and booking to execution and post-event analysis.

Eventleaf

General Admission

Reserved Seating

ThunderTix

Momentus Event Management Platform

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Momentus Platform for Stadiums and Arenas Webinar

Momentus Platform for Corporate Campuses Webinar

Momentus Platform for Convention Centers Webinar

Momentus Platform for Higher Education Webinar

Momentus Platform for Arts and Culture Webinar

Likelihood to Recommend

Support Rating

Momentus Technologies (Ungerboeck Systems)

Momentus Enterprise Event Portal

The global event & venue technology leader. End to end software designed for events. Sales, booking, registration, floor-planning, financials & more.

Momentus Enterprise Online Event Ordering

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Dial-in attendance

Invitations include a phone number that attendees can to dial into meetings (audio-only).

Online attendance

Invitations include a link for attendees to listen/view/participate in meetings from their internet browsers.

Mute

Attendees have the option to mute themselves during meetings.

Slideshows

Presenters can present slideshows during the meeting within the web conferencing platform.

Momentus Event Management Platform
Formerly Ungerboeck Software

Overview

What is Momentus Event Management Platform?