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At my company, we each have multiple projects to handle at one time, and all of these require collaboration. monday.com has allowed our …
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What is monday.com?
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines…
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How monday.com Differs From Its Competitors
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Popular Features
- Team Collaboration (2157)9.191%
- Task Management (2200)8.989%
- Workflow Automation (1914)8.383%
- Resource Management (1878)8.282%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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$12
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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- FAQs
What is monday.com?
monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.
Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.
monday.com offers a 14-day free trial, no credit card required.
monday.com Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Project & financial reporting
- Supported: Integration with accounting software
monday.com Screenshots
monday.com Videos
monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
monday workdocs are used to brainstorm, sync, and collaborate across teams without leaving the workspace. Communicate within the context of work by adding to a Doc — boards, and dashboard widgets.
monday.com Integrations
- Google Drive
- Slack
- Zapier
- Dropbox
- Asana
- Trello
- Microsoft Teams
- Box
- Zoom
- LinkedIn Marketing Solutions
- OneDrive
- Zendesk Suite
- Shopify
- Stripe Payments
- WooCommerce
- Pipedrive
- Mailchimp
- Meta Business Suite
- HubSpot Marketing Hub
- Typeform
- Clearbit
- Jotform
- Eventbrite
- Jira Software
- GitHub
- PagerDuty
- Toggl Track
- Basecamp
- Harvest
- Todoist
- Copper
- Google Calendar
- Twilio
monday.com Competitors
monday.com Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish |
monday.com Downloadables
Frequently Asked Questions
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
Reviewers rate Team Collaboration highest, with a score of 9.1.
The most common users of monday.com are from Small Businesses (1-50 employees).
monday.com Customer Size Distribution
| Consumers | 5% |
|---|---|
| Small Businesses (1-50 employees) | 35% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(4690)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
August 15, 2023
How did we operate without it?
We use monday.com to manage our sales pipeline, marketing initiatives, and our to-do lists. As a piece of software it has simplified our sales management, as we were finding Salesforce too complicated for our needs. All incoming enquires are now visible to the team, with clear actions for everyone. We also use monday.com as a CRM, and to keep track of sales targets. The marketing team and sales team are now much more in sync, and our business feels that much more joined up.
- Use of colour! As a design company we are very visual people.
- The app is very good.
- The ability to integrate with other applications.
- For project management I think it possibly has a way to go to catch up with streamtime.
82.30769230769229%
8.2
80%
8.0
- It's had a positive ROI because we have been able to ditch Salesforce which was much more expensive.
monday.com is very reliable and works as designed, it's a good experience using it.
We hold a weekly Monday.com meeting where we review our sales pipeline board
5
I still prefer to do everything on Google, mainly because that is what our clients use, but also the project timelines on Monday are a bit too simplistic for my needs.
11
Project management, marketing, creative directors, accounts, operations, studio bookings
2
This is a loose term, we have a couple of employees that know Monday fairly well. But no experts.
- Job pipeline
- Leads and accounts
- Freelancer database
- Not sure we've been that innovative!
- We will always be interested in project management, but we do have a great existing tool in Streamtime...
Yes
Salesforce. Salesforce was super expensive and very ugly.
- Integration with Other Systems
- Ease of Use
The team agreed that it was the best solution.
We now have a more robust evaluation internal process, and it would have taken longer to approve, but it would have been approved.
- Implemented in-house
No
Change management was minimal
- On boarding
- No Training
Yes
no
No - we have not done any custom code
no
No, haven't felt the need for it
cant think of any :( i want my bonus points!
- Setting up boards
- Intergrations
- The colours!
- none
Yes
I've used it in the past but found it really hard to navigate, it seems to be best viewed on a computer
- Slack
- Streamtime
- Mail Chimp
Very very easy
- none
- API (e.g. SOAP or REST)
no
explore it and use it, its very worthwhile
Number of users, length of term. I think they included a user for free as we were 1 over the limit
no
No
- na
- na
No
No
November 05, 2022
Monday.com as a CRM: A Detailed Review
We use monday.com as our Customer Relations Manager. It is used on a daily basis to track calendar management and client management. It is also used on a weekly basis to review weekly and monthly stats for the company. There is a lot of great information on monday.com and there are so many things you can do once you get to know the system. The only setback I see in using monday.com is internal automation (I wish you could allow certain actions on Monday to trigger other actions). Though, they do a wonderful job incorporating external modifications (although I wish there were a few more automation that could be set in place for email campaign systems- such as Active Campaign).
- Client management is made easy. You can store and update client information as needed, you can insert documents associated with each client, and you can organize client data to better suit your daily needs. There are many modifications and customization options for CRM.
- Weekly/Monthly/Daily Stats: monday.com allows you to organize data under different "tables". These tables can help you identify your stats for any period of time and are very helpful in deciding the next steps.
- Administrative Task Management: monday.com can also act as a to-do list for your company to collaborate on (each person can have an individual account, but teams can be set up for them to collab on). It also allows us to organize hiring processes and human resources information.
- Internal Automations: There should be a little more availability to trigger actions within monday.com itself. For example, it would help tremendously for us to be able to set up a date when clients are automatically transferred into a new board or group.
- Expand on External Modifications: monday.com has recently focused on the aesthetics/look of the application, but I would rather they began focusing on how monday.com operates with other applications. We have a email campaign system (Active Campaign), that does a beautiful job of integrating apps, but monday.com is very limited on their external automation availabilities with campaign systems. Not sure if this would apply to many other business models, but as a CRM- I can see this being beneficial.
- Limiting Access within Boards: monday.com has recently added a limited access to specific boards, but I would love if this feature expanded to where certain team members could only view a board rather than edit it (It is possible that this is available for a higher subscription and we simply do not have access to it at this time).
41.81818181818181%
4.2
40%
4.0
- Time Saving: This gives my client the opportunity to have everything he/she needs at their fingertips. I can organize and sort data to show them exactly what they need for each day and can hide unimportant information as necessary.
- Team Collaboration: monday.com allows us to collaborate with one another about our clients' successes and this prevents us from need to have constant meetings about where clients are at and who's met with who.
- Tracking: monday.com has hugely benefited our team in it's documenting abilities. We are able to track specific dates clients were spoken to, as well as upload physical documents that clients have sent in to us and allows us to distinguish what information has already been given to the client.
Overall, monday.com's performance has hugely benefited our business as a whole. There are very few moments where monday.com becomes restrictive, and even fewer moments when monday.com becomes frustrating and for software, I'd say that's a rather big accomplishment. I would like to make a note that if the system is going to be down for any period of time, monday.com should do a little better at warning customers (possibly with a banner over the system like they do for new updates).
Yes. Our team is entirely remote and we use Monday.com to communicate with one another about client progress.
6
While there are ways to handle project management on Monday.com, I believe there are better software options for this. Monday.com is much better at customer relations management.
3
Operation Manager/Client Success Manager CEO Mindset Coach
1
Skills required: Organization Time management Documentation Transcription (note-taking) Basic CRM knowledge Technologically proficient
- Customer Relations Management
- Administrative Tasks
- Sales Leads/Booking Call Stats
- To-Do List
- Human Resources
- Collaboration
- Ad Tracking
- Task Management (Expanding on current use)
- Hiring Processes
Not Sure
- Product Features
- Product Usability
- Product Reputation
The features of monday.com truly dictated why we went with this software. monday.com is a very capable software and is very versatile in that way.
If we had to do this again, I would seek more referrals, test other softwares, and reassure my decision in this current software.
- Implemented in-house
Change management was minimal
- I wasn't there for this stage.
- No Training
We utilized YouTube resources when needed, but most things felt like second nature due to previous knowledge of CRMs.
Internal automations (triggering events).
Yes - we have customized the interface extensively
This was fairly easy to do and I really appreciate this.
Not at this moment.
No, there aren't many things in monday.com that we would need support on, but on the off chance that we do need it, these are typically problems that can take a little longer to get back to.
Not applicable.
- Creating Boards/Groups
- Customizing Information
- Collaboration/Note-taking
- Integrating documents (not necessarily cumbersome, but I can see how some might struggle with this)
- Synchronizing everything (again, I got into this software after it had already been set up)
Yes
I don't use it. There is too much information on monday.com for this to be super mobile friendly; however, I know the mobile version works if I absolutely needed it.
- Active Campaign
- Emails
- Calendly
To be entirely honest, none of these worked the way we wanted them to. We were hoping that monday.com could trigger an automation in Active Campaign and it doesn't seem to work. For emails and Calendly, we were hoping these applications could trigger the creation of a "subject" but that didn't work either (without the use of Zapier).
- Active Campaign
- Gmail
- Calendly
I know there are already some integrations with each of these, I do not know monday.com's plans to expand on these. I would hope that they would allow a separate option outside of Zapier to connect this applications though.
- File import/export
Not that I can think of.
Expansion on external automation and addition of internal triggers.
None that I am aware of.
N/A
No
- Display/Customization
- Integration expansion (internal/external)
No
No
December 09, 2020
I used to dread Mondays before Monday.com
We are a largely remote team, but we shared the same office when we began using monday.com. After the leadership made the choice to switch to a full-time home office, there was some worry about how we would coordinate work and report back.
We have been using monday.com for a short while before the switch, but not to its full potential, since we were able to walk over or just ask a question across the room (or message Slack). With the more asynchronous nature of working remote, even in the same time zone, we started to use the updates more, add more and more tasks, refine statuses, and grow the documentation of workflows. Using monday.com has streamlined processes while making them easy to follow and track. And in turn, this has helped us develop better project management skills.
We have been using monday.com for a short while before the switch, but not to its full potential, since we were able to walk over or just ask a question across the room (or message Slack). With the more asynchronous nature of working remote, even in the same time zone, we started to use the updates more, add more and more tasks, refine statuses, and grow the documentation of workflows. Using monday.com has streamlined processes while making them easy to follow and track. And in turn, this has helped us develop better project management skills.
- Very visual, so you see what's up at a glance -- you can hide less important info (or pull them up) very simply.
- It's as logical and simple as a spreadsheet. The extra features make it easier to use, not more complicated.
- It became an extension of my brain. I no longer have to grind my gears trying to recall what is due when, or click through -- the surface makes everything easier to remember, with subtle color coding and smooth UI.
- My team is awesome, but Monday helps me appreciate my own efforts without external feedback. I know what I do, and I get better and better about estimating the time and effort needed to complete things, even if they have multiple variables.
- I spent 5 minutes thinking about this. No clear answer yet. I love it. They are constantly developing new features, and it's a pleasant surprise when they think of something I will find useful.
- At this point I feel like there are so many features I don't know what is new that would help me, without researching a lot, but that isn't actually bad.
92.30769230769229%
9.2
66.66666666666667%
6.7
- From my perspective, the cost of the software was saved hundredfold in my working hours alone, and reduced both administrative time and errors.
Absolutely, there are specific fields to see how long a project will take, how much of someone's efforts it requires, and there is a timeline view to see who is free for new tasks and when.
Monday.com's layout is closer to a spreadsheet, and has better features to categorize and search data. I can go deeper, adding more and more insight to a task, than I could with a card, even when I used premium add-ons. I couldn't get a good grasp on what was going on with Asana. I had to look and search, and sometimes I got lost in the system, trying to find specific information for a project.
There are dedicated fields where you can assign a task to one person, a team, or multiple people.
You can add people to boards, or hide the board from everyone.
Tag people where you need their help - kind of like Facebook, you can comment and add images, everything is helpful to collaboration here.
You can add people to boards, or hide the board from everyone.
Tag people where you need their help - kind of like Facebook, you can comment and add images, everything is helpful to collaboration here.
5
Directors, developers, marketing managers, and associates. We all manage freelancers, in busy periods, 10-20 of them simultaneously, and those on more complicated tasks will be invited to use their own dedicated boards to update us on their progress (sharable boards -- we opted for a plan that allows us to have a lot of people).
We use it without need for support from Y generation digitally fluent people who can talk to support on their own, if needed.
- Time and resource management for individuals and large projects.
- Connecting the remote team's efforts -- streamlining follow ups and reporting.
- Automating and tracking recurring tasks.
- We fit in a few boxes comfortably -- monday.com was designed for us, it feels like. Everything we need has a solution, no MacGyvering needed.
- We are always adding new boards as new projects pop up, always coming up with better and better ideas.
- As the company grows, we can always follow with even more intricate structures. We have plenty of room to grow.
Yes
Trello: there was simply not enough room for information, and it was hard to understand what was going on at a glance -- no screen was big enough to hold the information. Monday.com's structure and columns make it easier to understand the progress without having to drag things around. It was cumbersome after a while, and involved too many clicks to update tasks.
- Product Features
- Product Usability
- Prior Experience with the Product
- Third-party Reviews
Using a trial is always hectic. You need to manage your existing workflow, and trying to set up a new one on the side can be daunting. It wasn't the case for monday.com. The import functions and the ease of use got me hooked instantly. I was lobbying for the subscription, and am still a strong supporter of it. I would be lost without it.
It was so simple to use monday.com, and has been ever since. I hardly think we would pick anything else if that were more complicated. Seeing that monday.com is a good fit for us was really really easy. Picking the right subscription was a bit trickier, but since we couldn't get the same value elsewhere, it wasn't a difficult choice.
- Implemented in-house
No
Change management was minimal
I never thought it could be this easy.
- No issue was significant enough for me to remember.
- no training
Yes, very easy to learn - I asked for help with customizing a few times, but you can just read the FAQ and Help and be fine, everything is visual and easy to understand, streamlined so you don't have to think a lot. I recommend experimenting and removing what you don't need in the end.
Import your spreadsheets and see what functionality you need for each column. Also, subitems are cool, explore them.
And email integrations are great! Check out what else you can integrate Monday.com with - if you use something that's not in the list, I'm sure you've won a small prize, they have so many things in there, that's hardly possible.
And email integrations are great! Check out what else you can integrate Monday.com with - if you use something that's not in the list, I'm sure you've won a small prize, they have so many things in there, that's hardly possible.
Yes - we have customized the interface extensively
All of our boards are unique, except for select few, that are using the original layout, but we add custom statuses to reflect each step in the processes we use.
We sometimes rearrange column orders on the go, if something is more important at one point than at another, it's always easy to put the visual focus where it is needed.
We sometimes rearrange column orders on the go, if something is more important at one point than at another, it's always easy to put the visual focus where it is needed.
No - we have not done any custom code
Yes
Yes, they were professional about it.
When I was receiving confirmation emails about freelancers accepting my invitation, it was a really bothersome thing for me. They carried on professionally and helped me get the info I needed while they fixed the bug, and even thanked me for alerting them about it. I was very annoyed at first, but they turned the mood around.
- Automated reminders of deadlines, and updating a deadline when a status changes.
- Importing data from other task managers or spreadsheets.
- Adding new tasks -- everything in a new row adds as a new task.
- None.
Yes
They have an app. It doesn't have the same functionality as the desktop site, but it is perfect for staying on top of my tasks when I need to step out of the office.
- Gmail
- Trello
Trello was a migration process, and Gmail is an everyday update, for certain emails with certain words or characters in them, automatically creating new rows in assigned groups.
- File import/export
- Single Signon
Just do it! It makes life easier.
February 07, 2019
monday: project mgmt made easy
Monday is being used as a project management tool across the diverse training library that we have. We use it to plan, organize, and track trianing updates and timelines. We have every topic mapped out in monday and use it to assign work and follow up on updates. We have about 40+ subject matter experts we reach out to on specific training topics and we organize all their feedback and thoughts in monday. It has been a life saving tool that surpasses the limits of other similar tools like Trello and Moodle.
- Organizational capability within the interface
- Robust options within the user interface
- Usability, easy to learn, and understand. I planned an entire project the first time I opened the site
- The paid version offers a nice bonus of content and tools and features that we found value in
- Some of the CSS and coding is a little buggy. When I go to type in a user @ name for tagging it sometimes auto fills into a previously typed note from another area or time that I used the person in the tag.
- Typing into the fields is sometimes randomly backspaced and requires you to retype.
100%
10.0
N/A
N/A
- It has helped us organize and cultivate a culture of follow up and diligence among our many projects. We are able to see who's worked on what, what stage they're in, and how they got there through the comments and tagging system keeps us all on the same page.
- Monday provides a virtual conference/room meeting feel all from the website interface. It has replaced Excel as a tool for follow-up and updates requests by providing us a nice interface capable of tracking and monitoring updates as we complete projects.
We selected monday for the user interface. The idea we had in mind for how we wanted to set up updates and workflows just aligned perfectly well with that monday offered. we had to create accounts for everyone but once the setup/homework was complete the workflows fell into place just how we imagined them and monday even provided tools and options we hadn't considered. Trello was our runner up but you had to go too many layers deep into the boards to see high level who as working on what. We came to the conclusion Trello was more conversational while monday let us be hands-on and involved.
5
Designers and project managers. They organize projects within the parameters given and set gateways and follow up points per steps in the process. Each one is customized based on the projects needs and very flexible. different tasks are assigned to different people.
2
We manage the project amongst ourselves. It's very simple and easy to use there's really no need for constant "ongoing" support with the system. It's self and explanatory and operates by itself most of the time. We've yet to run into any technical problems but if we do I'm sure the tech support team via monday can help us.
- Project management. Time sensitive follow up.
- Accountability and registration.
- Workflow and team cohesion
- We can assign different task to different people and give them step by step instructions and or follow up on tasks
- For all future project management projects
- Organization of data and follow up
- Scheduled updates and accountability
- Coaching and progession training
No
- Price
- Product Features
- Product Usability
The price for what it does was very worth the value. It is a robust tool that provides more features than most more expensive competitors. it can be as simple or as complex as you make it.
I would not change the evaluation and selection process. we vetted and evaluated many alternatives before deciding upon Monday.
- Implemented in-house
No
Change management was minimal
This was purchased as a follow-up and organizational tool for the many projects we have going on within one umbrella of our training department. We have over 30+ topics that each are assigned to a subject matter expert for updating and following up of content. This tool allows us to do that effortlessly.
- We did not encounter any issues during implementation. The setup was straight forward and easy. We didn't even have a consultant or guide help us. I don't think this question pertains to the software.
No
We do not have a need for paid support. The system/website/cloud base whatever you want to call it doesn't really have many issues it could run into. At least not that we're aware. So far we are smooth sailing and haven't encountered any bugs or work slowdowns as a result of functionality.
No
We have not had any issues yet to raise or question or seek out help from monday support. We purchased the software once we realized it fit our needs and we liked the layout and user interface. we have yet to encounter bugs or problems. we are using the system in a basic way and not maxing it out which may be a reason we haven't had errors.
- Assigning task and creating steps
- Setting up the account and assigning responsibility to each one
- None. If you have a basic understanding of the terms and exist in a project management field it will be very intuitive and easy for you to pick it up and begin setting up workflows and tasks.