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monday.com

monday.com

Overview

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Team Collaboration (2157)
    9.1
    91%
  • Task Management (2200)
    8.9
    89%
  • Workflow Automation (1914)
    8.3
    83%
  • Resource Management (1878)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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Pricing

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Enterprise

$0

Cloud
Contact us

Basic

$9

Cloud
per user

Standard

$12

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.4
Avg 7.4
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Product Details

What is monday.com?

monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.

Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.

monday.com offers a 14-day free trial, no credit card required.

monday.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of AutomationsScreenshot of IntegrationsScreenshot of ViewsScreenshot of File SharingScreenshot of DashboardsScreenshot of App MarketplaceScreenshot of Docs

monday.com Videos

monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
monday workdocs are used to brainstorm, sync, and collaborate across teams without leaving the workspace. Communicate within the context of work by adding to a Doc — boards, and dashboard widgets.

monday.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

Frequently Asked Questions

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Asana, Wrike, and Smartsheet are common alternatives for monday.com.

Reviewers rate Team Collaboration highest, with a score of 9.1.

The most common users of monday.com are from Small Businesses (1-50 employees).

monday.com Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(4690)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to organize various types of projects. Before, we really had no way of tracking or organizing tasks. We have since expanded across several departments and people have also started created personal boards to organize their own work.
  • The UI is very appealing and user friendly
  • The automations are great
  • It has a lot of great features like monday.com docs and forms
  • It has a lot of integrations with other programs
  • The Jira integration could use a little tweaking.
We have some high visibility projects and tracking them in monday.com and providing updates has increased collaborative efforts and also helped keep executive leadership informed of progress.
Project Management (13)
100%
10.0
Task Management
100%
10.0
Resource Management
100%
10.0
Gantt Charts
100%
10.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
100%
10.0
Email integration
100%
10.0
Mobile Access
100%
10.0
Timesheet Tracking
100%
10.0
Change request and Case Management
100%
10.0
Budget and Expense Management
100%
10.0
Professional Services Automation (3)
100%
10.0
Quotes/estimates
100%
10.0
Project & financial reporting
100%
10.0
Integration with accounting software
100%
10.0
  • Increased employee adoption
  • increased visibility of progress for stakeholders
The UI is what drove me to monday.com. A lot of my colleagues regularly talk about how much they like and appreciate the UI.
The team has been very helpful and responsive every time we've reached out. Zero complaints.
The overall perfomance is impressive. I don't have any issues with lagging or anything like that. No complaints.
Yes. We use the boards and tag owners to tasks from team across the company and it enables us to hold team members accountable. We found this really helps our engagement among various teams.
I would rate it a 10.
When I was looking for project management software for Spectrio, monday.com had the most robust set of features and it has not let us down so far.
50
We have everyone from Executive Leadership to customer service. So far our HR, Product, Production, Sales, and Customer Support teams are using it.
1
right now it's just me but we're looking to train one of our business systems admins on it.
  • Reporting progress to ELT
  • Tracking projects and facilitating collaboration
  • Keeping track of personal to do's
  • We have used it to create a tracker for critical issues for high revenue clients that is visible to ELT and all teams collaborate on it. It has really helped keep us organized.
  • We could use it to track financial and budgetary goals. That's one thing we haven't done yet.
It fulfills all of our needs.
No
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
We utilize many systems and wanted something that could bridge the gap between them all.
I wouldn't
  • Implemented in-house
No
  • The Jira integration
No
  • Online Training
  • No Training
I didn't do in person training
I think the videos were extremely easy to digest.
Yes. I did a lot of learning just through using it. I would definitely recommend it to others and I often do!
I think it's just right
No
No - we have not done any customization to the interface
No - we have not done any custom code
No
No. We are planning to upgrade to the enterprise plan in the future and hope to be able to utilize the onboarding.
No
Yes. There was one instance when I was struggling to figure out an issue with an automation and needed to present it to the executive team. One of the team members reached out quickly and walked me through it.
  • Automations
  • Creating infographics
  • Creating reports/docs
  • Some integrations with other platforms are a little tricky
Yes
It works just as well as the computer version and I love that i can access my work on the go.
We have been rapidly expanding on monday.com and have faced no issues with it thus far.
Have not experienced a single outage or error
Everything loads quickly. I haven't experienced any lagging.
The Jira integration was a little difficult but we found work arounds (we use Jira in a strange way). We have created boards for our tickets and link those items to other boards where relevant to track the Jira status of certain tasks.
  • NetSuite
  • Zendesk
  • CPQ?
  • File import/export
  • Single Signon
No
It's pretty straightforward
I think for some things, like Jira, maybe making the integrations a little less detailed so that it is easier to customize for companies like ours who utilize Jira differently
Our sales rep was very responsive, knowledgable, and friendly.
Haven't had any issues or complaints
No
  • Better exporting to PDF
Yes
We are growing in usage and plan to go enterprise soon
Yes
We wanted access to more features and our team kept growing.
David Humphreys | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use monday.com to manage our sales pipeline, marketing initiatives, and our to-do lists. As a piece of software it has simplified our sales management, as we were finding Salesforce too complicated for our needs. All incoming enquires are now visible to the team, with clear actions for everyone. We also use monday.com as a CRM, and to keep track of sales targets. The marketing team and sales team are now much more in sync, and our business feels that much more joined up.
  • Use of colour! As a design company we are very visual people.
  • The app is very good.
  • The ability to integrate with other applications.
  • For project management I think it possibly has a way to go to catch up with streamtime.
monday.com is well suited to remote teams who need to collaborate on sales and marketing initiatives. It's useful for pulling information from Gmail, streamtime, Mailchimp and Slack especially.
Project Management (13)
82.30769230769229%
8.2
Task Management
60%
6.0
Resource Management
60%
6.0
Gantt Charts
50%
5.0
Scheduling
50%
5.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
80%
8.0
Email integration
100%
10.0
Mobile Access
100%
10.0
Timesheet Tracking
70%
7.0
Change request and Case Management
100%
10.0
Budget and Expense Management
100%
10.0
Professional Services Automation (3)
80%
8.0
Quotes/estimates
60%
6.0
Project & financial reporting
100%
10.0
Integration with accounting software
80%
8.0
  • It's had a positive ROI because we have been able to ditch Salesforce which was much more expensive.
I've found it very initiative, as have my colleagues, some of whom are not tech savvy.
Whenever I have used the chat feature it has been extremely fast and responsive.
monday.com is very reliable and works as designed, it's a good experience using it.
We hold a weekly Monday.com meeting where we review our sales pipeline board
5
I still prefer to do everything on Google, mainly because that is what our clients use, but also the project timelines on Monday are a bit too simplistic for my needs.
11
Project management, marketing, creative directors, accounts, operations, studio bookings
2
This is a loose term, we have a couple of employees that know Monday fairly well. But no experts.
  • Job pipeline
  • Leads and accounts
  • Freelancer database
  • Not sure we've been that innovative!
  • We will always be interested in project management, but we do have a great existing tool in Streamtime...
It works well, as IS our sales pipeline
Yes
Salesforce. Salesforce was super expensive and very ugly.
  • Integration with Other Systems
  • Ease of Use
The team agreed that it was the best solution.
We now have a more robust evaluation internal process, and it would have taken longer to approve, but it would have been approved.
  • Implemented in-house
No
Change management was minimal
  • On boarding
I remember a couple of virtual calls and great instructions
  • No Training
Yes
Just right
no
No - we have not done any custom code
no
No, haven't felt the need for it
cant think of any :( i want my bonus points!
  • Setting up boards
  • Intergrations
  • The colours!
  • none
Yes
I've used it in the past but found it really hard to navigate, it seems to be best viewed on a computer
It's not been adopted by all areas of the business, but it is always there and encouraged
The occasional outage but no more than any other online software
Very good, the occasional glitch but not more than any other
  • Slack
  • Streamtime
  • Mail Chimp
Very very easy
  • none
  • API (e.g. SOAP or REST)
no
very easy
explore it and use it, its very worthwhile
It was a long time ago but i remember it being painless!
Not sure we've had much interaction since but they are always available
Number of users, length of term. I think they included a user for free as we were 1 over the limit
no
No
  • na
  • na
No
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a largely remote team, but we shared the same office when we began using monday.com. After the leadership made the choice to switch to a full-time home office, there was some worry about how we would coordinate work and report back.
We have been using monday.com for a short while before the switch, but not to its full potential, since we were able to walk over or just ask a question across the room (or message Slack). With the more asynchronous nature of working remote, even in the same time zone, we started to use the updates more, add more and more tasks, refine statuses, and grow the documentation of workflows. Using monday.com has streamlined processes while making them easy to follow and track. And in turn, this has helped us develop better project management skills.
  • Very visual, so you see what's up at a glance -- you can hide less important info (or pull them up) very simply.
  • It's as logical and simple as a spreadsheet. The extra features make it easier to use, not more complicated.
  • It became an extension of my brain. I no longer have to grind my gears trying to recall what is due when, or click through -- the surface makes everything easier to remember, with subtle color coding and smooth UI.
  • My team is awesome, but Monday helps me appreciate my own efforts without external feedback. I know what I do, and I get better and better about estimating the time and effort needed to complete things, even if they have multiple variables.
  • I spent 5 minutes thinking about this. No clear answer yet. I love it. They are constantly developing new features, and it's a pleasant surprise when they think of something I will find useful.
  • At this point I feel like there are so many features I don't know what is new that would help me, without researching a lot, but that isn't actually bad.
When I take on more complicated tasks with freelancers, I give them their own board from a template I made -- deadlines, payments, briefs, and files all go in there, and I can even track progress from a master board. We can message each other and submit updates under specific statuses and sub-tasks. For smaller tasks with freelancers in my time zone, I don't utilize it. Even though I love monday.com dearly, I have to draw the line somewhere and not use it in place of emails or instant messages.
Dashboards are handy tools to track progress and growth -- they have very exact reporting views, and also a llama farm, to lighten up the mood. I can create to-do lists there for minor daily tasks, like calling someone. I make step-by-step checklists in updates under the tasks in the regular boards, if they are important to completing a bigger project and not very urgent.

Project Management (13)
92.30769230769229%
9.2
Task Management
100%
10.0
Resource Management
100%
10.0
Gantt Charts
100%
10.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
100%
10.0
Email integration
100%
10.0
Mobile Access
100%
10.0
Timesheet Tracking
100%
10.0
Change request and Case Management
100%
10.0
Budget and Expense Management
N/A
N/A
Professional Services Automation (3)
66.66666666666667%
6.7
Quotes/estimates
100%
10.0
Project & financial reporting
100%
10.0
Integration with accounting software
N/A
N/A
  • From my perspective, the cost of the software was saved hundredfold in my working hours alone, and reduced both administrative time and errors.
It is simply perfect.
To expand it a bit more, Monday.com is extremely straightforward and for a small organization, it absolutely saves one assistant's efforts, and makes hiring new people easier. Onboarding, with the archives, and hidden groups, is just a few clicks, they can process information on their own, and tag you for help in updates, if they need advice.
My knowledge of the system got to a point where I am not helped out by being pointed to relevant FAQ links -- for a time that was all I got, but the new webinars solve this knowledge gap issue for me. I prefer to watch the recordings, but that is just as good, and to watch out for updates to enhance my boards.
Absolutely, there are specific fields to see how long a project will take, how much of someone's efforts it requires, and there is a timeline view to see who is free for new tasks and when.
Monday.com's layout is closer to a spreadsheet, and has better features to categorize and search data. I can go deeper, adding more and more insight to a task, than I could with a card, even when I used premium add-ons. I couldn't get a good grasp on what was going on with Asana. I had to look and search, and sometimes I got lost in the system, trying to find specific information for a project.
There are dedicated fields where you can assign a task to one person, a team, or multiple people.
You can add people to boards, or hide the board from everyone.
Tag people where you need their help - kind of like Facebook, you can comment and add images, everything is helpful to collaboration here.
5
Directors, developers, marketing managers, and associates. We all manage freelancers, in busy periods, 10-20 of them simultaneously, and those on more complicated tasks will be invited to use their own dedicated boards to update us on their progress (sharable boards -- we opted for a plan that allows us to have a lot of people).
We use it without need for support from Y generation digitally fluent people who can talk to support on their own, if needed.
  • Time and resource management for individuals and large projects.
  • Connecting the remote team's efforts -- streamlining follow ups and reporting.
  • Automating and tracking recurring tasks.
  • We fit in a few boxes comfortably -- monday.com was designed for us, it feels like. Everything we need has a solution, no MacGyvering needed.
  • We are always adding new boards as new projects pop up, always coming up with better and better ideas.
  • As the company grows, we can always follow with even more intricate structures. We have plenty of room to grow.
I would be in serious trouble if the company switched to something else or returned to less sophisticated software. The intricate management system I built is what guides me through my days. When I feel like I lost track of my priorities, I always know where I should look to get back in the saddle.
Yes
Trello: there was simply not enough room for information, and it was hard to understand what was going on at a glance -- no screen was big enough to hold the information. Monday.com's structure and columns make it easier to understand the progress without having to drag things around. It was cumbersome after a while, and involved too many clicks to update tasks.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Third-party Reviews
Using a trial is always hectic. You need to manage your existing workflow, and trying to set up a new one on the side can be daunting. It wasn't the case for monday.com. The import functions and the ease of use got me hooked instantly. I was lobbying for the subscription, and am still a strong supporter of it. I would be lost without it.
It was so simple to use monday.com, and has been ever since. I hardly think we would pick anything else if that were more complicated. Seeing that monday.com is a good fit for us was really really easy. Picking the right subscription was a bit trickier, but since we couldn't get the same value elsewhere, it wasn't a difficult choice.
  • Implemented in-house
No
Change management was minimal
I never thought it could be this easy.
  • No issue was significant enough for me to remember.
Implementing monday.com is very easy if you already use a spreadsheet at least, to track your progress in different projects in any way.
  • no training
Yes, very easy to learn - I asked for help with customizing a few times, but you can just read the FAQ and Help and be fine, everything is visual and easy to understand, streamlined so you don't have to think a lot. I recommend experimenting and removing what you don't need in the end.
We migrated data from Trello, Google Sheets and our own brains and it worked seamlessly, we currently have some automations set too.
It's very easy to set to your own needs, even has API integration, eCommerce features, it has it all, and if it doesn't yet, they will do it for you within a few weeks/months, if it's not a very very specific need.
Import your spreadsheets and see what functionality you need for each column. Also, subitems are cool, explore them.
And email integrations are great! Check out what else you can integrate Monday.com with - if you use something that's not in the list, I'm sure you've won a small prize, they have so many things in there, that's hardly possible.
Yes - we have customized the interface extensively
All of our boards are unique, except for select few, that are using the original layout, but we add custom statuses to reflect each step in the processes we use.
We sometimes rearrange column orders on the go, if something is more important at one point than at another, it's always easy to put the visual focus where it is needed.
No - we have not done any custom code
Yes
Yes, they were professional about it.
When I was receiving confirmation emails about freelancers accepting my invitation, it was a really bothersome thing for me. They carried on professionally and helped me get the info I needed while they fixed the bug, and even thanked me for alerting them about it. I was very annoyed at first, but they turned the mood around.
  • Automated reminders of deadlines, and updating a deadline when a status changes.
  • Importing data from other task managers or spreadsheets.
  • Adding new tasks -- everything in a new row adds as a new task.
  • None.
Yes
They have an app. It doesn't have the same functionality as the desktop site, but it is perfect for staying on top of my tasks when I need to step out of the office.
  • Gmail
  • Trello
Trello was a migration process, and Gmail is an everyday update, for certain emails with certain words or characters in them, automatically creating new rows in assigned groups.
  • File import/export
  • Single Signon
It's visual and you can do it without any programming knowledge
Just do it! It makes life easier.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My team uses Monday.com to help keep track of where all their projects stand as far as due dates. It helps give you an organized view of everything you have going on and when things are due. It is also a very collaborative tool. I think it helps people know if they are on track or not with their project deadlines.
  • Keeps Track of Deadlines for Projects
  • Gives you a running list of everything you are working on
  • Lets your team and manager provide feedback and check in with status updates on each project
  • It'd be nice to have an app that can manage all your projects on the go
  • Getting started with Monday.com is a little challenging because they have so much to offer- it takes a little bit to get used to
  • It'd be nice if Monday.com sent progress reports at the end of each week that were automated, or sent alerts to you if you get behind on something.
Monday.com is great for users who have a lot of projects going on and need to keep track of what is due, and when. This program is less suitable for those who don't have very many projects or routine tasks to do. Monday.com is a really great organizational tool!
Project Management (13)
70%
7.0
Task Management
100%
10.0
Resource Management
60%
6.0
Gantt Charts
100%
10.0
Scheduling
70%
7.0
Workflow Automation
50%
5.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
50%
5.0
Email integration
80%
8.0
Mobile Access
50%
5.0
Timesheet Tracking
100%
10.0
Change request and Case Management
50%
5.0
Budget and Expense Management
N/A
N/A
Professional Services Automation (3)
33.333333333333336%
3.3
Quotes/estimates
100%
10.0
Project & financial reporting
N/A
N/A
Integration with accounting software
N/A
N/A
  • It's allowed our team to streamline processes more
  • It gives a much better and clearer overall picture of the workload of the department
  • It keeps users on top of project deadlines
Monday.com is really easy to use once you are comfortable with the layout. In the beginning of using the program, it took some used to exploring things but that is with any product or software you are getting used to. The features were very friendly to use.
I haven't necessarily used the support myself, but team members have told me it has been helpful.
All of the features worked really well. I was impressed with the reliability of the program.
Chatter
Monday.com is one of the better project management tools I have seen out there.
We did not use it for cross team collaboration but you easily could.
10
Monday has everything you would need for project management.
5
Human Resources
I would say technical people would do really well with Monday.com or even if you are not a technical person you would be able to figure it out. It might take some time in the beginning but I don't think you would need to be very computer savvy to figture it out.
  • Managing projects
  • Managing deadlines
  • Receiving feedback on project status
  • We were able to see how many projects were overlapping with each other
  • Not sure
We ended up not renewing Monday, because new management came in and we ended up going with something that had more basic things in the software. Monday.com was nice because it had bells and whistles to it.
No
  • Price
  • Product Features
  • Product Usability
The features of the product were most helpful and the price was reasonable for everything you get with the software.
I would still pick Monday.com
  • Implemented in-house
No
  • Just learning the program at the begining
I would say be patient and give yourself time to explore the program. Play around with it.
  • no training
It was not easy to learn without training.
We did not configure Monday.com with anything.
No, I don't.
No - we have not done any customization to the interface
No - we have not done any custom code
No.
No
I don't want to have to pay extra for good service. I think it should be included with the purchase of the software.
Yes
I wished it would of been resolved within the hour but instead it was resolved within a few days.
When working through any issues, the staff was always very friendly. I appreciated them taking the time to explain what I needed to do to fix the issues.
  • Creating Tasks
  • Getting used to the program layout in the begining
You can manage a lot of projects but I'm not sure if I see it as scalable.
I never had any outages or any problems accessing Monday.com
Everything loaded pretty quickly for me.
  • None
We did not integrate with anything.
  • Maybe office 365 tasks
I don't think they do.
None.
We never used it to integrate with anything so I'm not sure how they would go about integrating anything.
I would get an IT person to integrate anything you want with Monday.com
Monday.com was very easy to work with. Friendly and was helpful to get the software started and set up for us.
We did not hear much from the vendor after the sale.
We did not negotiate anything that I know of with the vendor.
No.
No
  • More productivity
  • More ease of use
No
No
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