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monday.com

monday.com

Overview

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Team Collaboration (2157)
    9.1
    91%
  • Task Management (2200)
    8.9
    89%
  • Workflow Automation (1914)
    8.3
    83%
  • Resource Management (1878)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

3 videos

User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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Pricing

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Enterprise

$0

Cloud
Contact us

Basic

$9

Cloud
per user

Standard

$12

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.4
Avg 7.4
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Product Details

What is monday.com?

monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.

Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.

monday.com offers a 14-day free trial, no credit card required.

monday.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of AutomationsScreenshot of IntegrationsScreenshot of ViewsScreenshot of File SharingScreenshot of DashboardsScreenshot of App MarketplaceScreenshot of Docs

monday.com Videos

monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
monday workdocs are used to brainstorm, sync, and collaborate across teams without leaving the workspace. Communicate within the context of work by adding to a Doc — boards, and dashboard widgets.

monday.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

Frequently Asked Questions

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Asana, Wrike, and Smartsheet are common alternatives for monday.com.

Reviewers rate Team Collaboration highest, with a score of 9.1.

The most common users of monday.com are from Small Businesses (1-50 employees).

monday.com Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(4687)

Attribute Ratings

Reviews

(1-25 of 28)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We found a discrepancy in how the product functioned with Dependency Types and how the Help System described how the product was to function. monday.com fixed the discrepancy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Formula! Need to get more familiar with how it works! I asked for assistance to help me with formula, and the support I got was very helpful and went extra mile by providing me the exact correct formula to use with an explanation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yes. There was one instance when I was struggling to figure out an issue with an automation and needed to present it to the executive team. One of the team members reached out quickly and walked me through it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Tried to setup workflows with subitems... was very impressed that the response was basically, "that feature is just not very useful for what you want to do, but we are working on it" instead of trying to propose alternative workflows or disagree with the need for what I want to do (as if I am the problem and not the software) which is what I experience from other providers.
Runy Calmera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
I was trying to find out how I could time track for multiple projects. I wanted to know how much time was spent on multiple projects in one number. The support of monday.com did everything to make it work for me. They gave me articles etc. I felt there was a support team working for me to make it happen.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Way back at the beginning of the company, we realized that we were actually starting two companies. I was in charge of purchasing a new monday.com account and moving some of the boards over. monday.com support was excellent. They did their part promptly and clearly explained to me how to do my part.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Anytime we have needed extra support we have been met with over the top customer service, from extra team training to questions developing the framework for our boards.
The Monday.com team has always been exceptional in this realm and there is no one specific experience that speaks more than the overall impression we have of this company, and that is their support is the best out there.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I can't think of anything exceptional, other than the fact that I have not had to reach out to support very often which I find to be a huge bonus! The product is intuitive enough to figure out without a lot of extra support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yes, I needed help with a formula. They gave me the exact formula I needed for automating DAYS WORKED that had to add up times. Brilliant and smart people --- who are somehow gifted with customer service skills that are unparalleled.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have not had the need to require technical support with the product, but I know that if I had problems with this I would definitely use it. Also, the messages that there are of the new features and the subsequent updates help to be aware of what is new with the program.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I had to develop a dashboard for the Executive Team and I asked Lauren if there was a way to see "YESTERDAY" filtered in my boards. It was a "pie in the sky" request. I thought there was no solution. She came back to me by E-Mail to try and copy paste a formula. I did it and it worked!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When I was receiving confirmation emails about freelancers accepting my invitation, it was a really bothersome thing for me. They carried on professionally and helped me get the info I needed while they fixed the bug, and even thanked me for alerting them about it. I was very annoyed at first, but they turned the mood around.
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