TrustRadius Insights
MonkeyLearn has proven to be a valuable tool for automating workflows and extracting texts from various sources such as emails, chats, and …
Starting at $299 per month
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What is MonkeyLearn?
MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.
Recent Reviews
Pricing
API
$299
Cloud
month
Studio
custom pricing
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://monkeylearn.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $299 per month
Product Demos
MonkeyLearn Demo
YouTube
#2: Marketing & The Machine - Adobe demo, Predictive capabilities & MonkeyLearn's low-code app
YouTube
Animated Explainer video: MonkeyLearn
YouTube
[500 STARTUPS DEMO DAY 2015] BATCH 14, MonkeyLearn
YouTube
Take a tour of MonkeyLearn Studio Dashboards
YouTube
Webinar - Introduction to MonkeyLearn
YouTube
Product Details
- About
- Tech Details
- FAQs
What is MonkeyLearn?
MonkeyLearn provides a simple graphical interface where users can create customized text classification and extraction analysis by training machine learning models such as sentiment analysis, topic detection, keyword extraction.
MonkeyLearn Video
Product Instruction
MonkeyLearn Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.
MonkeyLearn starts at $299.
The most common users of MonkeyLearn are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(12)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
MonkeyLearn has proven to be a valuable tool for automating workflows and extracting texts from various sources such as emails, chats, and documents. This functionality has been highly appreciated by users, allowing them to save time and streamline their processes. Additionally, organizations have successfully utilized MonkeyLearn to transform ticket data into tags for customer support platforms like Zendesk. This has facilitated smoother customer interactions and enabled trend analysis for better decision-making.
The ease of use and flexibility of MonkeyLearn have garnered positive feedback from customers. Users have particularly praised the software's ability to seamlessly integrate with other applications and web tools, making it effortless to incorporate into existing workflows. Moreover, MonkeyLearn's text analysis capabilities have provided users with actionable insights by extracting custom content or data within texts. This feature has been especially useful for data-driven decision-making and gaining valuable information from large volumes of text without the need for manual reading.
Customers have found great value in MonkeyLearn's ability to analyze feedback from their clients. By quickly scanning and identifying trends in customer data, users can efficiently respond to emerging issues or opportunities without being overwhelmed by a large amount of information. Furthermore, MonkeyLearn's AI system has assisted marketing teams in converting technical language into simpler terms, improving communication with a wider audience. The user-friendly experience offered by MonkeyLearn is notable as well, as the tool does not require extensive training and is easy to learn.
The support provided by MonkeyLearn through its excellent customer service has left customers satisfied. Additionally, the detailed API documentation has further enhanced the experience, ensuring a smooth integration process and offering support whenever needed. Overall, MonkeyLearn has proven to be a versatile tool that solves various challenges across different industries through its automation capabilities, text analysis functions, and user-friendly interface.
Reviews
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January 25, 2022
All-in-one solution.
Score 9 out of 10
Vetted Review
Verified User
MonkeyLearn is one of the easiest text analysis tools to set up and use. It is used to extract custom content or data within texts.It offers flexible deployment options and includes native support for multiple languages. It facilitates integration with other applications, that is, it integrates with more than 1,000 web tools thanks to its integration with Zapier. It allows to connect to the MonkeyLearn platform directly with applications like Typeform, Front, Zendesk and more to automatically get content, topics and keywords to classify in tags in a much easier way.
- All-in-one solution.
- Classify texts in labels in a much simpler way.
- Easy implementation.
- He spends hours tagging each comment.
- Limited integrations with external data sources.
- High prices.
January 24, 2022
MonkeyLearn analysis your text better
MonkeyLearn helped me turn my texts into actionable data, offering powerful features that extract texts from emails, chats, documents, and more, a software that allows data classification and extracting texts from emails, chats, documents among others. A tool that works safely and powerfully, yielding positive results to our organization by automating workflows.
- Integrate with third party.
- MonkeyLearn makes it simple to clean, organize, and visualize feedback.
- Increase support team efficiencies.
- Price is high for startups.
January 21, 2022
Automate ticket tagging,
MonkeyLearn allows me to turn my ticket data into tags for my Zendesk, which is great for me to connect with customers properly and I can even upload CSVs and connect with my apps via direct integrations, Zapier, or API. I get a lot of data from my users, but I don't have the time or the ability to read through the feedback I receive. By using the tags that MonkeyLearn creates for me, I can quickly scan my data and find trends.
- I like how MonkeyLearn can track customer feedback for us, it helps us get more data about customer needs, it makes it easier for us to analyze customer feedback and act on it in the future.
- Easily build and train a machine learning model to tag and classify your text.
- Prices are high for me.
January 21, 2022
MonkeyLearn helps you to obtain information about clients, and to create strategies.
MonkeyLearn is a unique combination of customer experience (CX). Specific CX questions help you get your NPS scores easily. It offers many third-party integrations, it is complemented by Excel, ideal for creating interactive charts and graphs.
- A unique combination of customer experience (CX).
- Gain valuable insights from data such as NPS.
- Lots of third-party integrations.
- Does not offer a visualization tool.
- Using third-party integrations may increase the price of the subscription.
December 28, 2021
Analyze your text better with this tool
Our team uses MonkeyLearn so that our marketing team can convert the technical text into simpler language. It has an inbuilt AI system which helps the tool to understand and provide real-time suggestions. The tool helps to explain any blog or article in easy layman language. It does not require any specific training and is easy to learn.
- Extraction of new words
- Data visualization and detailed insights of a particular text/sentence
- Provides best business/commercial templates
- Hassle-free analysis
- Can include more features in Models
- Price is good for any large enterprise but there should be a package for SME companies
- Not suitable for a freelancer; costly and training is required to use
December 22, 2021
Good tool for Machine Learning
It is easy to use and we can easily use machine learning algorithms. They have excellent customer service. It is very flexible and easy to use with detailed documentation of their APIs. It certainly slows down your work by easily extracting data from emails, chat, web, etc. We scan a ton of information into our systems and MonleyLearn makes it easier to analyze all the text
- Ease of use
- Easy to set up
- Dashboard is clean
- Integrations are easy
- It is convenient
- It is a bit expensive
- UI could improve
- It's a challenge to have Monkey Learn bucket support tickets.
November 30, 2021
A value for money product - for complete end to end solution
For feedback analysis of customers with Service request closures and project closures, where the customer survey form is sent with the request for detailed feedback on how the service was, how the communication flow was, how the interaction, updates, and the overall communication end to end was. Customer experience is fully captured.
- Segregation of topics.
- Tone of the feedbacks based on positivity and negativity.
- Subcategory of Service requests, project based or standard feedbacks.
- Sometimes the segregation is generic based on the email content and needs more examples to learn.
- Financial category is not easily segregated/tagged.