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MonkeyLearn

MonkeyLearn

Overview

What is MonkeyLearn?

MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.

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Learn from top reviewers

All-in-one solution.

Rating: 9 out of 10
January 25, 2022
Vetted ReviewVerified User
MonkeyLearn is one of the easiest text analysis tools to set up and use. It is used to extract custom content or data within texts.It offers flexible deployment options and in...
Continue reading
Daryl Tan Jia
Engineer - Information Technology
Software Engineer
Novade Solutions
MonkeyLearn2 years of experience

MonkeyLearn analysis your text better

Rating: 10 out of 10
January 24, 2022
IncentivizedVetted ReviewVerified User
MonkeyLearn helped me turn my texts into actionable data, offering powerful features that extract texts from emails, chats, documents, and more, a software that allows data cl...
Continue reading
Deep Gill
Manager - Marketing
Marketing Manager
Backlsh
MonkeyLearn2 years of experience

Automate ticket tagging,

Rating: 10 out of 10
January 21, 2022
IncentivizedVetted ReviewVerified User
MonkeyLearn allows me to turn my ticket data into tags for my Zendesk, which is great for me to connect with customers properly and I can even upload CSVs and connect with my ...
Continue reading
somiya gupta
Employee - Social Media
Director of Social Media Marketing
Rckcofficial
MonkeyLearn2 years of experience

MonkeyLearn helps you to obtain information about clients, and to create strategies.

Rating: 9 out of 10
January 21, 2022
IncentivizedVetted ReviewVerified User
MonkeyLearn is a unique combination of customer experience (CX). Specific CX questions help you get your NPS scores easily. It offers many third-party integrations, it is comp...
Continue reading
Alonso Cienci
Engineer - Information Technology
Java Software Engineer
I2S Business Solutions
MonkeyLearn2 years of experience

Analyze your text better with this tool

Rating: 9 out of 10
December 28, 2021
IncentivizedVetted ReviewVerified User
Our team uses MonkeyLearn so that our marketing team can convert the technical text into simpler language. It has an inbuilt AI system which helps the tool to understand and p...
Continue reading
Verified user
Employee
MonkeyLearn4 years of experience

Good tool for Machine Learning

Rating: 10 out of 10
December 22, 2021
IncentivizedVetted ReviewVerified User
It is easy to use and we can easily use machine learning algorithms. They have excellent customer service. It is very flexible and easy to use with detailed documentation of t...
Continue reading
Lakshya Kashyap
Engineer - Information Technology
Software Engineer
HCL Technologies
MonkeyLearn3 years of experience

A value for money product - for complete end to end solution

Rating: 8 out of 10
November 30, 2021
IncentivizedVetted ReviewVerified User
For feedback analysis of customers with Service request closures and project closures, where the customer survey form is sent with the request for detailed feedback on how the...
Continue reading
Verified user
Consultant
MonkeyLearn1 year of experience
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Pricing

View all pricing

API

$299

Cloud
month

Studio

custom pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://monkeylearn.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $299 per month
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Product Demos

MonkeyLearn Demo

YouTube

#2: Marketing & The Machine - Adobe demo, Predictive capabilities & MonkeyLearn's low-code app

YouTube

Animated Explainer video: MonkeyLearn

YouTube

[500 STARTUPS DEMO DAY 2015] BATCH 14, MonkeyLearn

YouTube

Take a tour of MonkeyLearn Studio Dashboards

YouTube

Webinar - Introduction to MonkeyLearn

YouTube
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Product Details

What is MonkeyLearn?

MonkeyLearn provides a simple graphical interface where users can create customized text classification and extraction analysis by training machine learning models such as sentiment analysis, topic detection, keyword extraction.

MonkeyLearn Video

Product Instruction

MonkeyLearn Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.

MonkeyLearn starts at $299.

The most common users of MonkeyLearn are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

MonkeyLearn has proven to be a valuable tool for automating workflows and extracting texts from various sources such as emails, chats, and documents. This functionality has been highly appreciated by users, allowing them to save time and streamline their processes. Additionally, organizations have successfully utilized MonkeyLearn to transform ticket data into tags for customer support platforms like Zendesk. This has facilitated smoother customer interactions and enabled trend analysis for better decision-making.

The ease of use and flexibility of MonkeyLearn have garnered positive feedback from customers. Users have particularly praised the software's ability to seamlessly integrate with other applications and web tools, making it effortless to incorporate into existing workflows. Moreover, MonkeyLearn's text analysis capabilities have provided users with actionable insights by extracting custom content or data within texts. This feature has been especially useful for data-driven decision-making and gaining valuable information from large volumes of text without the need for manual reading.

Customers have found great value in MonkeyLearn's ability to analyze feedback from their clients. By quickly scanning and identifying trends in customer data, users can efficiently respond to emerging issues or opportunities without being overwhelmed by a large amount of information. Furthermore, MonkeyLearn's AI system has assisted marketing teams in converting technical language into simpler terms, improving communication with a wider audience. The user-friendly experience offered by MonkeyLearn is notable as well, as the tool does not require extensive training and is easy to learn.

The support provided by MonkeyLearn through its excellent customer service has left customers satisfied. Additionally, the detailed API documentation has further enhanced the experience, ensuring a smooth integration process and offering support whenever needed. Overall, MonkeyLearn has proven to be a versatile tool that solves various challenges across different industries through its automation capabilities, text analysis functions, and user-friendly interface.

Reviews

(1-7 of 7)
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All-in-one solution.

Rating: 9 out of 10
January 25, 2022
DT
Daryl Tan Jia
Software Engineer
Novade Solutions (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
MonkeyLearn
2 years of experience
View profile
Use Cases and Deployment Scope
MonkeyLearn is one of the easiest text analysis tools to set up and use. It is used to extract custom content or data within texts.It offers flexible deployment options and includes native support for multiple languages. It facilitates integration with other applications, that is, it integrates with more than 1,000 web tools thanks to its integration with Zapier. It allows to connect to the MonkeyLearn platform directly with applications like Typeform, Front, Zendesk and more to automatically get content, topics and keywords to classify in tags in a much easier way.
Pros and Cons
  • All-in-one solution.
  • Classify texts in labels in a much simpler way.
  • Easy implementation.
Likelihood to Recommend
It is easy to access, powerful, very effective and is recommended for analyzing aggregate customer service interactions.

MonkeyLearn analysis your text better

Rating: 10 out of 10
Incentivized
January 24, 2022
DG
Deep Gill
Marketing Manager
Backlsh (Computer Networking, 11-50 employees)
Vetted Review
Verified User
MonkeyLearn
2 years of experience
View profile
Use Cases and Deployment Scope
MonkeyLearn helped me turn my texts into actionable data, offering powerful features that extract texts from emails, chats, documents, and more, a software that allows data classification and extracting texts from emails, chats, documents among others. A tool that works safely and powerfully, yielding positive results to our organization by automating workflows.
Pros and Cons
  • Integrate with third party.
  • MonkeyLearn makes it simple to clean, organize, and visualize feedback.
  • Increase support team efficiencies.
Likelihood to Recommend
I have used MonkeyLearn to analyze texts and extract information, that has been a tough task for me because I have to do it manually, but this software has made it easy for me, it is very easy to use and very intuitive, I can use it for extracting information from emails, chats, forums, websites, etc. I would definitely recommend using this platform to others.

Automate ticket tagging,

Rating: 10 out of 10
Incentivized
January 21, 2022
sg
somiya gupta
Director of Social Media Marketing
Rckcofficial (Education Management, 51-200 employees)
Vetted Review
Verified User
MonkeyLearn
2 years of experience
Use Cases and Deployment Scope
MonkeyLearn allows me to turn my ticket data into tags for my Zendesk, which is great for me to connect with customers properly and I can even upload CSVs and connect with my apps via direct integrations, Zapier, or API. I get a lot of data from my users, but I don't have the time or the ability to read through the feedback I receive. By using the tags that MonkeyLearn creates for me, I can quickly scan my data and find trends.
Pros and Cons
  • I like how MonkeyLearn can track customer feedback for us, it helps us get more data about customer needs, it makes it easier for us to analyze customer feedback and act on it in the future.
  • Easily build and train a machine learning model to tag and classify your text.
Likelihood to Recommend
MonkeyLearn is a great tool for helping you extract data from text. It is also great for building other machine learning and data extraction tools if you are familiar with machine learning and natural language processing. I was able to use MonkeyLearn to extract data from text, but I found it to be more helpful when I was developing a way to evaluate open-ended answers in customer surveys.

MonkeyLearn helps you to obtain information about clients, and to create strategies.

Rating: 9 out of 10
Incentivized
January 21, 2022
AC
Alonso Cienci
Java Software Engineer
I2S Business Solutions (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
MonkeyLearn
2 years of experience
View profile
Use Cases and Deployment Scope
MonkeyLearn is a unique combination of customer experience (CX). Specific CX questions help you get your NPS scores easily. It offers many third-party integrations, it is complemented by Excel, ideal for creating interactive charts and graphs.
Pros and Cons
  • A unique combination of customer experience (CX).
  • Gain valuable insights from data such as NPS.
  • Lots of third-party integrations.
Likelihood to Recommend
MonkeyLearn is an easy-to-use cloud-based text analytics tool that you can collect instant feedback across all channels and quickly spot meaningful trends.

Analyze your text better with this tool

Rating: 9 out of 10
Incentivized
December 28, 2021
Verified User
Vetted Review
Verified User
MonkeyLearn
4 years of experience
Use Cases and Deployment Scope
Our team uses MonkeyLearn so that our marketing team can convert the technical text into simpler language. It has an inbuilt AI system which helps the tool to understand and provide real-time suggestions. The tool helps to explain any blog or article in easy layman language. It does not require any specific training and is easy to learn.
Pros and Cons
  • Extraction of new words
  • Data visualization and detailed insights of a particular text/sentence
  • Provides best business/commercial templates
  • Hassle-free analysis
Likelihood to Recommend
MonkeyLearn is a writing software which can highly be profitable for an organization which has well-trained staff and some hands on the tool. It is very suitable for upcoming or beginner-level writers who want to learn and adapt quickly. The software is great for medium to large enterprises where they want to illustrate their products and software.

Good tool for Machine Learning

Rating: 10 out of 10
Incentivized
December 22, 2021
LK
Lakshya Kashyap
Software Engineer
HCL Technologies (Information Technology & Services, 501-1000 employees)
Vetted Review
Verified User
MonkeyLearn
3 years of experience
View profile
Use Cases and Deployment Scope
It is easy to use and we can easily use machine learning algorithms. They have excellent customer service. It is very flexible and easy to use with detailed documentation of their APIs. It certainly slows down your work by easily extracting data from emails, chat, web, etc. We scan a ton of information into our systems and MonleyLearn makes it easier to analyze all the text
Pros and Cons
  • Ease of use
  • Easy to set up
  • Dashboard is clean
  • Integrations are easy
  • It is convenient
Likelihood to Recommend
It has excellent text analysis models that help to obtain accuracy. The most useful part is the integration method it has. This is very helpful for business operations. It has a very good API and is also well written. The best part is that it's easy to use and very flexible.

A value for money product - for complete end to end solution

Rating: 8 out of 10
Incentivized
November 30, 2021
Verified User
Vetted Review
Verified User
MonkeyLearn
1 year of experience
Use Cases and Deployment Scope
For feedback analysis of customers with Service request closures and project closures, where the customer survey form is sent with the request for detailed feedback on how the service was, how the communication flow was, how the interaction, updates, and the overall communication end to end was. Customer experience is fully captured.
Pros and Cons
  • Segregation of topics.
  • Tone of the feedbacks based on positivity and negativity.
  • Subcategory of Service requests, project based or standard feedbacks.
Likelihood to Recommend
For shorter sorting of feedbacks, where the content is straightforward, simple words and the tone is neutral/negative/positive it's easy to work with. Sometimes the feedbacks are lengthy and complex, we see MonkeyLearn struggle in such areas and need manual intervention to make it work. The data insights are quite well pictorially summarised which is a good thing for a higher management view.
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