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MonkeyLearn

MonkeyLearn

Overview

What is MonkeyLearn?

MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.

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Recent Reviews

TrustRadius Insights

MonkeyLearn has proven to be a valuable tool for automating workflows and extracting texts from various sources such as emails, chats, and …
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All-in-one solution.

9 out of 10
January 25, 2022
MonkeyLearn is one of the easiest text analysis tools to set up and use. It is used to extract custom content or data within texts.It …
Continue reading
Read all reviews
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Pricing

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API

$299

Cloud
month

Studio

custom pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://monkeylearn.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $299 per month
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Product Demos

MonkeyLearn Demo

YouTube

#2: Marketing & The Machine - Adobe demo, Predictive capabilities & MonkeyLearn's low-code app

YouTube

Animated Explainer video: MonkeyLearn

YouTube

[500 STARTUPS DEMO DAY 2015] BATCH 14, MonkeyLearn

YouTube

Take a tour of MonkeyLearn Studio Dashboards

YouTube

Webinar - Introduction to MonkeyLearn

YouTube
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Product Details

What is MonkeyLearn?

MonkeyLearn provides a simple graphical interface where users can create customized text classification and extraction analysis by training machine learning models such as sentiment analysis, topic detection, keyword extraction.

MonkeyLearn Video

Product Instruction

MonkeyLearn Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.

MonkeyLearn starts at $299.

The most common users of MonkeyLearn are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

MonkeyLearn has proven to be a valuable tool for automating workflows and extracting texts from various sources such as emails, chats, and documents. This functionality has been highly appreciated by users, allowing them to save time and streamline their processes. Additionally, organizations have successfully utilized MonkeyLearn to transform ticket data into tags for customer support platforms like Zendesk. This has facilitated smoother customer interactions and enabled trend analysis for better decision-making.

The ease of use and flexibility of MonkeyLearn have garnered positive feedback from customers. Users have particularly praised the software's ability to seamlessly integrate with other applications and web tools, making it effortless to incorporate into existing workflows. Moreover, MonkeyLearn's text analysis capabilities have provided users with actionable insights by extracting custom content or data within texts. This feature has been especially useful for data-driven decision-making and gaining valuable information from large volumes of text without the need for manual reading.

Customers have found great value in MonkeyLearn's ability to analyze feedback from their clients. By quickly scanning and identifying trends in customer data, users can efficiently respond to emerging issues or opportunities without being overwhelmed by a large amount of information. Furthermore, MonkeyLearn's AI system has assisted marketing teams in converting technical language into simpler terms, improving communication with a wider audience. The user-friendly experience offered by MonkeyLearn is notable as well, as the tool does not require extensive training and is easy to learn.

The support provided by MonkeyLearn through its excellent customer service has left customers satisfied. Additionally, the detailed API documentation has further enhanced the experience, ensuring a smooth integration process and offering support whenever needed. Overall, MonkeyLearn has proven to be a versatile tool that solves various challenges across different industries through its automation capabilities, text analysis functions, and user-friendly interface.

Reviews

(1-4 of 4)
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January 25, 2022

All-in-one solution.

Daryl Tan Jia | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
MonkeyLearn is one of the easiest text analysis tools to set up and use. It is used to extract custom content or data within texts.It offers flexible deployment options and includes native support for multiple languages. It facilitates integration with other applications, that is, it integrates with more than 1,000 web tools thanks to its integration with Zapier. It allows to connect to the MonkeyLearn platform directly with applications like Typeform, Front, Zendesk and more to automatically get content, topics and keywords to classify in tags in a much easier way.
  • All-in-one solution.
  • Classify texts in labels in a much simpler way.
  • Easy implementation.
  • He spends hours tagging each comment.
  • Limited integrations with external data sources.
  • High prices.
It is easy to access, powerful, very effective and is recommended for analyzing aggregate customer service interactions.
  • Extract custom data within texts.
  • Their labeling process is fast and efficient.
  • The Studio version of the tool is an excellent option for a complete analysis solution.
It offers features and models designed specifically for customer service organizations and product teams whose purpose is to extract data to use for improvements.
Alonso Cienci | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MonkeyLearn is a unique combination of customer experience (CX). Specific CX questions help you get your NPS scores easily. It offers many third-party integrations, it is complemented by Excel, ideal for creating interactive charts and graphs.
  • A unique combination of customer experience (CX).
  • Gain valuable insights from data such as NPS.
  • Lots of third-party integrations.
  • Does not offer a visualization tool.
  • Using third-party integrations may increase the price of the subscription.
MonkeyLearn is an easy-to-use cloud-based text analytics tool that you can collect instant feedback across all channels and quickly spot meaningful trends.
  • MonkeyLearn can easily extract chat survey data, CVS and XLS export options, and NPS analysis.
  • Premium Integrations: Microsoft Excel, Salesforce, etc.
Text analysis tools. Thanks to its more than 60 native integrations in the platforms, they make it possible to import your data sets. Furthermore, they also make it easy to export your data sets to other programs. Built-in extensions make their flexible platforms. Some of these integrations include word processing, detection, and web mining.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our team uses MonkeyLearn so that our marketing team can convert the technical text into simpler language. It has an inbuilt AI system which helps the tool to understand and provide real-time suggestions. The tool helps to explain any blog or article in easy layman language. It does not require any specific training and is easy to learn.
  • Extraction of new words
  • Data visualization and detailed insights of a particular text/sentence
  • Provides best business/commercial templates
  • Hassle-free analysis
  • Can include more features in Models
  • Price is good for any large enterprise but there should be a package for SME companies
  • Not suitable for a freelancer; costly and training is required to use
MonkeyLearn is a writing software which can highly be profitable for an organization which has well-trained staff and some hands on the tool. It is very suitable for upcoming or beginner-level writers who want to learn and adapt quickly. The software is great for medium to large enterprises where they want to illustrate their products and software.
  • Integration with most tools or via APIs
  • Improves content and makes it easy to understand for a layman
  • Ad hoc reporting is missing
Lakshya Kashyap | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is easy to use and we can easily use machine learning algorithms. They have excellent customer service. It is very flexible and easy to use with detailed documentation of their APIs. It certainly slows down your work by easily extracting data from emails, chat, web, etc. We scan a ton of information into our systems and MonleyLearn makes it easier to analyze all the text
  • Ease of use
  • Easy to set up
  • Dashboard is clean
  • Integrations are easy
  • It is convenient
  • It is a bit expensive
  • UI could improve
  • It's a challenge to have Monkey Learn bucket support tickets.
It has excellent text analysis models that help to obtain accuracy. The most useful part is the integration method it has. This is very helpful for business operations. It has a very good API and is also well written. The best part is that it's easy to use and very flexible.
  • User-friendly
  • Very flexible
When we used Amazon Comprehend in our organization we were not satisfied with its results and we felt that MonkeyLearn meets the needs of our business better than Amazon Comprehend. When comparing the quality of ongoing product support, we found that MonkeyLearn is the preferred option. For feature updates and roadmaps, our orgy preferred the direction of MonkeyLearn over Amazon Comprehend.
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