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Easy to use and well-documented: Users have consistently praised the tool for its ease of use and comprehensive documentation. Many …
Starting at $417 per month
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What is Moogsoft?
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
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$417
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- No setup fee
For the latest information on pricing, visithttps://www.moogsoft.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $417 per month
Product Demos
Integrate with AppDynamics | AppDynamics Demo with Moogsoft | Moogsoft Product Videos & How-Tos
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Integrate with Zabbix | Moogsoft Product Videos & How-Tos
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Moogsoft Express Announcement and Demo | 2019 Moogsoft User Conference
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Moogsoft AIOps 3 Minute Overview | 2017 Product Overview
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Moogsoft?
Moogsoft is the AI-driven observability provider of monitoring solutions for DevOps. Moogsoft delivers cloud-native, self-service platform for software engineers, developers and operators designed to enable users to see everything, know what’s wrong and fix things faster. Founded in 2012, Moogsoft boasts more than 140 customers worldwide including American Airlines, Fannie Mae, Fiserv, HCL Technologies, SAP SuccessFactors, and Verizon Media. It has established strategic partnerships with managed service providers and outsourcing organizations including AWS, Cisco, HCL Technologies, TCS and Wipro.
Moogsoft Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
Moogsoft starts at $417.
The most common users of Moogsoft are from Enterprises (1,001+ employees).
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Reviews and Ratings
(9)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy to use and well-documented: Users have consistently praised the tool for its ease of use and comprehensive documentation. Many reviewers have mentioned that they found the user interface intuitive and easy to navigate. Some users have also appreciated the clear instructions provided in the documentation, which helped them quickly understand and utilize the tool's features.
Reliable, scalable, and secure: The tool's reliability, scalability, and security have been highly regarded by users. Several reviewers have highlighted how the tool has consistently performed without any major issues or downtime. Users appreciate the ability of the tool to handle large amounts of data effectively while maintaining a high level of security.
Excellent support team: Users value the excellent support provided by Moogsoft's team. Many reviewers have expressed their satisfaction with the promptness and helpfulness of the support team in resolving any issues or questions they had. Some users even mentioned that Moogsoft's support team went above and beyond their expectations in providing assistance.
Cons:
- Patching and bug improvements for older versions: Some users have expressed frustration with the lack of new patches and bug improvements for older versions, leading to delays in receiving necessary updates.
- Reporting mechanism and software features: Users have mentioned that the reporting mechanism is not user-friendly and that there is nothing particularly notable about the software itself, which may make it less appealing compared to other options in the market.
- Inconvenient alert management: Several users found it inconvenient that there was no option to rerun actions to check if alerts were still active, resulting in having to wait for alerts to clear automatically, sometimes taking a long time or not clearing at all.
Users have made several recommendations based on their experience with Moogsoft. The most common recommendations are as follows: Fully develop Moogsoft before implementing; Use Moogsoft for alert monitoring, citing numerous benefits over other monitoring tools; Consider Moogsoft for AIops due to its advanced event correlation capabilities across various IT monitoring systems. Some users also mention the ease of use and flexibility of Moogsoft, as well as its effectiveness in handling alert floods in the environment. Lastly, users advise ensuring that promised integration can be substantiated before implementing Moogsoft.
Reviews
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September 23, 2021
A real gem in Event Management world getting Powerfull day by day
Moogsoft is being used as a core MOM (Manager Of manager Tool) in our organization. In every since IT services Management deal there has to be an event collecting and segregation tool apart from elementary layer tool and that's where Moogsoft comes into the picture. We integrate it with Monitoring tools and ITSM layer tools to provide end to end monitoring services.
- Event Correlation
- Situation based event intelligence
- Supervised and Un-Supervised ML
- Predictive Intelligence
- Out of the Box Data Sources
- Improved Supervised ML
- Event Management
- AIOps (Supervised and Un-Supervised ML)
- Situation based Event Intelligence
- Auto Remediation
- Better Event Management
- Low Cost MOM Layer Tools
- Customizable tool for Event Management with great flexibility
- On-Prem and Cloud version both are available (SaaS)
- Splunk IT Service Intelligence (ITSI) and ServiceNow IT Operations Management
Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.
September 22, 2021
Powerfull and Cost Optimized Event Management Solution
Moogsoft is being used as an Event Management tool and acts as an event entry 2nd layer tool. In most of the architecture, there are primary monitoring tools such as AppDynamics, LogicMonitor, Solarwinds, etc which collects monitoring data and events and forwards the same to Moogsoft which then processes the same and takes out meaningful information and then passes on to the ITSM layer for ticketing and reporting.
- Event Management Tools
- Event Enrichment
- AIOps and ML features
- Entropy based prediction
- Predictive Intelligence
- Humanless AIOps
- Integration Sources
- Event Management and Intelligence
- Integration with Ticketing Layer such as Service Now, Splunk ITSM, BMC Remedy
- Situation based Alerting and Event Grouping
- Unique Event Handling and Management
- Situation-based event grouping
- Auto Remediation of issues using tight integration options
Moogsoft is a very powerful tool and is a strong competitor for Splunk, Service Now, and other Event monitoring tools such as BMC Truesight. It is widely used by GSIs and individual product-based organizations due to fact that it is a scalable and less costly product as compared to the other tools mentioned. Moogsoft might required some serious skills on Linux/Unix and Scripts but once done then it would be a great event management tool.