TrustRadius Insights
Easy to use and well-documented: Users have consistently praised the tool for its ease of use and comprehensive documentation. Many …
Starting at $417 per month
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What is Moogsoft?
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
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Pricing
Free
$0
Cloud
Essentials
$417
Cloud
per month
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Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.moogsoft.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $417 per month
Product Demos
Integrate with AppDynamics | AppDynamics Demo with Moogsoft | Moogsoft Product Videos & How-Tos
YouTube
Integrate with Zabbix | Moogsoft Product Videos & How-Tos
YouTube
Moogsoft Express Announcement and Demo | 2019 Moogsoft User Conference
YouTube
Moogsoft AIOps 3 Minute Overview | 2017 Product Overview
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Moogsoft?
Moogsoft is the AI-driven observability provider of monitoring solutions for DevOps. Moogsoft delivers cloud-native, self-service platform for software engineers, developers and operators designed to enable users to see everything, know what’s wrong and fix things faster. Founded in 2012, Moogsoft boasts more than 140 customers worldwide including American Airlines, Fannie Mae, Fiserv, HCL Technologies, SAP SuccessFactors, and Verizon Media. It has established strategic partnerships with managed service providers and outsourcing organizations including AWS, Cisco, HCL Technologies, TCS and Wipro.
Moogsoft Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
Moogsoft starts at $417.
The most common users of Moogsoft are from Enterprises (1,001+ employees).
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Reviews and Ratings
(9)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy to use and well-documented: Users have consistently praised the tool for its ease of use and comprehensive documentation. Many reviewers have mentioned that they found the user interface intuitive and easy to navigate. Some users have also appreciated the clear instructions provided in the documentation, which helped them quickly understand and utilize the tool's features.
Reliable, scalable, and secure: The tool's reliability, scalability, and security have been highly regarded by users. Several reviewers have highlighted how the tool has consistently performed without any major issues or downtime. Users appreciate the ability of the tool to handle large amounts of data effectively while maintaining a high level of security.
Excellent support team: Users value the excellent support provided by Moogsoft's team. Many reviewers have expressed their satisfaction with the promptness and helpfulness of the support team in resolving any issues or questions they had. Some users even mentioned that Moogsoft's support team went above and beyond their expectations in providing assistance.
Cons:
- Patching and bug improvements for older versions: Some users have expressed frustration with the lack of new patches and bug improvements for older versions, leading to delays in receiving necessary updates.
- Reporting mechanism and software features: Users have mentioned that the reporting mechanism is not user-friendly and that there is nothing particularly notable about the software itself, which may make it less appealing compared to other options in the market.
- Inconvenient alert management: Several users found it inconvenient that there was no option to rerun actions to check if alerts were still active, resulting in having to wait for alerts to clear automatically, sometimes taking a long time or not clearing at all.
Users have made several recommendations based on their experience with Moogsoft. The most common recommendations are as follows: Fully develop Moogsoft before implementing; Use Moogsoft for alert monitoring, citing numerous benefits over other monitoring tools; Consider Moogsoft for AIops due to its advanced event correlation capabilities across various IT monitoring systems. Some users also mention the ease of use and flexibility of Moogsoft, as well as its effectiveness in handling alert floods in the environment. Lastly, users advise ensuring that promised integration can be substantiated before implementing Moogsoft.
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