Motadata is the best ITSM
The IT department at our organization uses Motadata ServiceOps product suite for IT operations management, consisting of Network …
Motadata ServiceOps
Motadata ServiceOps
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What is Motadata ServiceOps?
Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of…
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- Setup fee optional
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Motadata ServiceOps?
Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization without needing third-party tools.
Motadata ServiceOps Features
Incident and problem management Features
- Supported: Organize and prioritize service tickets
- Supported: Expert directory
- Supported: Service restoration
- Supported: Self-service tools
- Supported: Subscription-based notifications
- Supported: ITSM collaboration and documentation
- Supported: ITSM reports and dashboards
ITSM asset management Features
- Supported: Configuration mangement
- Supported: Asset management dashboard
- Supported: Policy and contract enforcement
Change management Features
- Supported: Change requests repository
- Supported: Change calendar
- Supported: Service-level management
Additional Features
- Supported: Conversational AI
- Supported: Workflow Automation
- Supported: Service Catalogs
- Supported: Purchase Management
- Supported: Contract Management
- Supported: Software Metering & Licensing
- Supported: Software Asset Management
- Supported: Project Management
- Supported: Release Management
- Supported: Knowledge Management
- Supported: Problem Management
- Supported: Request Fulfillment
- Supported: Availability Management
Motadata ServiceOps Screenshots
Motadata ServiceOps Downloadables
Motadata ServiceOps Integrations
- Atlassian Jira Align
- Motadata AIOps
Motadata ServiceOps Competitors
Motadata ServiceOps Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 20% |
Motadata ServiceOps Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Linux |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, Multi-language |
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November 05, 2020
Motadata is the best ITSM
