TrustRadius Insights
Users have found that MoxiWorks solves the business problem of confusion and lack of intuitiveness in real estate software. Even for those …
Overview
What is MoxiEngage?
MoxiWorks offers a cloud-based customer relationship management (CRM) solution, MoxiEngage, designed specifically for residential real estate brokerages. The software aims to simplify lead nurturing and workflow management through automation of daily activities and simplification of the agent's workflow...
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What is MoxiEngage?
MoxiWorks is a real estate computer software company based in Seattle, Washington. They offer an open platform system for large residential real estate brokerages that serves over 340,000 agents and 260 brokerages nationwide. MoxiWorks’ integrated tools are centered on sphere methodology, to…
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Product Demos
Voice Demo: MoxiWorks - Moxi Cloud Platform
YouTube
Product Details
- About
- Tech Details
What is MoxiEngage?
MoxiWorks offers a cloud-based customer relationship management (CRM) solution, MoxiEngage, designed specifically for residential real estate brokerages. The software aims to simplify lead nurturing and workflow management through automation of daily activities and simplification of the agent's workflow process. Leveraging property data, agents can manage their clients, listings, and tasks effectively while ensuring regular client contact with key information provided.
MoxiEngage provides several features such as email marketing, progress tracking, activity dashboard, and analytics that are critical to increasing sales and retaining the best agents in the industry-leading brokerages. It is best suited for firms whose residential real estate brokerage has 150 or more agents who want to drive repeat business or referral opportunities over time. When fully utilized by agents running it on routine basis they report an average increase in business by 52%. Allowing them to stay engaged with their sphere; set reminders create goals leverage data analytics better understanding of market trends that will put more time back into building relationships closing sales.
Overall MoxiEngage seems like a game-changer for any residential real estate firm seeking an intuitive CRM that will help automate manual workflow processes essential in driving repeat & referral businesses over time which would be beneficial when equipped with all necessary features especially if managing large numbers of listings amongst multiple brokers/agents.
MoxiEngage Video
Watch MoxiWorks Overview
MoxiEngage Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found that MoxiWorks solves the business problem of confusion and lack of intuitiveness in real estate software. Even for those who are computer savvy, MoxiWorks initially presents a steep learning curve. However, users have also shared that despite this initial challenge, the support from the customer service team has been quite helpful and supportive. In particular, one representative has stood out for their patience and creative solutions.
Another problem MoxiWorks addresses is the difficulty users face in generating reports for logged information. This used to lead to outdated campaign materials and potentially make users appear out of date. However, with MoxiWorks, users can now confidently generate accurate reports to keep their campaigns up to date.
Moreover, MoxiWorks has contributed positively to users' businesses by increasing client feedback and facilitating substantial growth. Users appreciate that the visual presentation and ease of understanding information in MoxiWorks help them stand out as real estate professionals.
Overall, although some features may not work correctly and there may be frustrations with certain aspects of customer support, MoxiWorks provides valuable solutions to common business problems faced by real estate professionals.
User-Friendly Interface: Several users have expressed that they find MoxiWorks to have a super user-friendly interface, allowing for easy navigation and effective use. This positive sentiment suggests that the platform is intuitive and accessible, potentially enhancing productivity and user satisfaction.
Sleek & Professional Look: Reviewers appreciate the sleek and professional look of MoxiWorks. They mention receiving positive feedback from clients regarding the great presentations' appearance and ease of review. This indicates that the platform's visual aesthetics contribute to a polished and impressive client experience.
Integration with Various Partners: Many users are impressed by MoxiWorks' integration with various partners, providing them with a comprehensive career management system at their fingertips. This highlights the value and convenience that comes with having multiple tools seamlessly integrated into one platform, simplifying workflows and saving time for users.
Confusing Interface: Some users have found MoxiWorks to be extremely confusing, even for those who are computer-savvy. They have expressed frustration with the software's interface and have had difficulty understanding how to navigate it.
Poor Customer Service: Several users have mentioned difficulties in getting a call back from MoxiWorks' customer service. They expressed frustration with the long wait times, stating that they had to wait several months before receiving any assistance.
Slow Performance: Users have experienced data migration failures and noted that the software is shockingly slow to maneuver. Tasks take a significant amount of time to complete, which has been a source of frustration for them.