TrustRadius Insights
MRI Angus is a software that solves many business problems related to real estate and property management. With this platform, users can …
Overview
What is MRI Angus?
MRI Angus (formerly Angus AnyWhere, before Angus Systems was acquired by MRI Systems in January of 2022) is a modular real estate platform built specifically for the needs of commercial real estate, supporting maintenance, tenant requests, visitor security, tenant handbooks,…
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What is MRI Angus?
MRI Angus (formerly Angus AnyWhere, before Angus Systems was acquired by MRI Systems in January of 2022) is a modular real estate platform built specifically for the needs of commercial real estate, supporting maintenance, tenant requests, visitor security, tenant handbooks, property websites, etc.
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Product Details
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- Tech Details
What is MRI Angus?
MRI Angus Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
MRI Angus is a software that solves many business problems related to real estate and property management. With this platform, users can easily communicate with the building for problem resolution and notification of tenant guests. The software helps manage and organize tenant work orders, memos, and requests, increasing the efficiency and value of property management services. By tracking response times and team efficiency, it allows for quick response to tenant needs while providing a straightforward real estate and facilities management work request portal.
The platform also allows for scheduling recurring work orders, making it easier to keep track of tasks. It connects the entire property management team, including engineers, day porters, and tenants, on one platform reducing the risk of inconsistent communication. Moreover, MRI Angus improves relationship management with tenants and maintenance by making it easier to keep track of tenant contacts and their roles. It allows for tracking of tenant certificates, tenant work orders, and tenant relations which makes it easier to submit TRs and complete work orders while enabling review and close-out of facilities tickets efficiently. With MRI Angus as a partner in property management, tenants are always a top priority which helps keep them happy.
User-friendly software: The majority of reviewers found the MRI Angus software to be user-friendly, with an intuitive interface that makes tasks easy to complete quickly. Users appreciated the ease of setting up tenants and buildings, as well as the reservations calendar. This feature was highlighted by several users.
Efficient work order management system: Many reviewers praised the work order management system in MRI Angus, which was described as easy to assign, track, and manage. The ability to receive work orders on mobile phones was also appreciated by many engineers and day porters who utilize this feature.
Effective preventative maintenance system: Several reviewers were pleased with the preventative maintenance system offered by MRI Angus. They found it straightforward and effective in keeping maintenance at a steady level for properties using the system.
Difficult to organize tasks: Many users have expressed that the lack of a feature in MRI Angus to categorize preventive maintenance tasks makes it challenging for them to stay organized. It can be frustrating when trying to sort through the various requests and prioritize based on specific categories.
Complicated Preventative Maintenance Scheduling: Several reviewers have mentioned that setting up building preventative maintenance schedules in MRI Angus is complicated and time-consuming. Users are required to enter every device and piece of equipment present in the building, which can take a while before scheduling work orders.
Confusing User Interface: Numerous reviews highlight that navigating through MRI Angus can be confusing because some categories of tickets are hard to find, leading to frustration. Additionally, email templates are difficult to format, making it challenging for users who want professional-looking emails.
Users have made several recommendations based on their experiences with the software. These recommendations include:
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A mobile app for tenant use would be appreciated by tenants. This suggestion comes from users who find it convenient to access the software while on-the-go and believe that a mobile app would enhance their experience.
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Having a desktop version available for completing work orders is recommended. Users have found it beneficial to have a desktop version of the software for managing work orders efficiently and effectively.
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Utilizing the calendar feature to its full potential is highly recommended. Users have found the calendar feature to be helpful in organizing tasks, scheduling appointments, and managing deadlines. They suggest taking full advantage of this feature to maximize productivity.
Overall, users find the software easy to learn and use with many useful features. They appreciate its ability to help them manage tenants and portfolios effectively. Many also commend the software for its reliability and support from Angus Anywhere staff.