MRI Residential Management Review
- Reporting
- Tracking Data
Cons
- NOT user-friendly
- Poor training tools
- Awful help center
- Helps track income
- Helps with on-time billing
- Keeps us on budget with projects
MRI Software offers residential management for the multifamily real estate marketing. Capabilities include leasing workflow, prospect management, resident management, billing, facility maintenance, and performance management. The company was founded in 1971 and offers several residential and commercial property and investment management…
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Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Users have reported mixed experiences with MRI, noting occasional glitches and slow performance. However, they appreciate the product's range of reports and its ability to easily correct errors and make changes. One key use case for MRI is in marketing underperforming properties. Users can access specific demographics about the resident population and track leasing trends, enabling them to develop targeted marketing strategies.
Another valuable feature of MRI is its seamless integration with other programs. This integration provides a huge benefit to users by streamlining workflows and eliminating the need for manual data entry across multiple systems. As a result, departments such as accounting, commercial sales, commercial leasing, and residential leasing can all utilize MRI effectively.
In addition to marketing and integration capabilities, MRI addresses various needs across different departments. For example, it helps with lease organization, tracking, and reporting for residential and commercial properties. It also supports budget spending for construction projects. Furthermore, organizations can rely on MRI for asset management in deals involving debt and equity.
Lastly, users appreciate the timely information and quick access to static data that MRI offers through the cloud and a single log-in. This improves operational efficiency by providing centralized access to critical information without the need for switching between multiple platforms.
Overall, MRI serves as a versatile solution for various real estate management needs, ranging from marketing properties to facilitating departmental collaboration and streamlining workflows through integration with other programs.
Easy to navigate and learn: Many users have found the software easy to navigate and learn without formal training. They appreciate being able to explore the system at their own pace and find all the tools conveniently placed. This user-friendly interface allows for a smooth onboarding process, making it accessible for users of all skill levels.
Visually appealing layout: Users like the layout of the program, finding it visually appealing and easy to use for tasks like bank reconciliations and entering journal entries. The clean lines and intuitive design make navigation effortless, enhancing overall user experience.
Wide variety of reports: The software offers a wide variety of reports that users find extremely helpful for marketing efforts. These reports provide valuable insights into business performance and enable informed decision-making. Additionally, the software's error correction feature ensures accurate reports by allowing easy rectification of any mistakes made during data entry or analysis.
Difficult to Find Reports: Some users have found it challenging to locate specific reports within the software, leading to frustration and wasted time.
Lack of Intuitiveness and Programming Skills Required: Several reviewers have expressed that the software is not intuitive to use and requires a certain level of programming skills to create necessary reports. This has been a barrier for users who are not technically inclined.
Issues with Customer Support: A number of users have reported experiencing long hold times when reaching out for customer support. This has led to delays in resolving issues and has left some customers feeling dissatisfied with the level of assistance provided.