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MSP360 Managed Backup

MSP360 Managed Backup

Overview

What is MSP360 Managed Backup?

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

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Recent Reviews

We love it.

10 out of 10
March 15, 2022
I'm a small MSP with 30 or so clients. We needed an alternative to Ahsay and eventually found Cloudberry, which is now MSP360. Since …
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Pricing

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What is MSP360 Managed Backup?

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://hubs.ly/Q013d3Zx0

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

MSP360 Managed Backup 5.2: New Backup Format, GFS, Restore Verification, Deduplication, and more

YouTube

Office 365 Backup and Google G Suite Backup with MSP360 Managed Backup

YouTube

What’s New in MSP360 Managed Backup 4.7

YouTube

Getting Started with Remote Deploy in MSP360 Managed Backup

YouTube

Backup to Amazon S3 with MSP360 Managed Backup

YouTube

Office 365 Backup and G Suite Backup: Getting Started with MSP360 Managed Backup

YouTube
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Product Details

What is MSP360 Managed Backup?

MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

MSP360 Managed Backup Features

  • Supported: File backup
  • Supported: Image-based backup
  • Supported: Desktop backup
  • Supported: Server backup
  • Supported: Windows backup
  • Supported: macOS backup
  • Supported: Linux backup
  • Supported: VM backup
  • Supported: SQL server backup
  • Supported: Office365 backup
  • Supported: Google Workspace backup
  • Supported: MS Exchange backup
  • Supported: Immutable backups
  • Supported: System restore
  • Supported: Item-level restore
  • Supported: Backup to AWS, Wasabi, B2; local backup
  • Supported: Centralized management
  • Supported: Rebranding

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages

MSP360 Managed Backup Videos

This video demonstrates how to start the first backup in MSP360 Managed Backup. This video shows how to create a company, assign a user to it, install the solution and create a backup plan.
The new backup format in MSP360 Managed Backup is out – with a number of features to make data protection job faster and easier. This video provides an overview of the main changes.

MSP360 Managed Backup Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesInternational
Supported LanguagesGerman, Dutch, English, Spanish, French, Magyar, Italian, Chinese, Netherlands, Norwegian, Polish, Portuguese, Russian, Turkish, Japanese

Frequently Asked Questions

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

Acronis Cyber Protect, Carbonite Endpoint, and Carbonite Safe are common alternatives for MSP360 Managed Backup.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of MSP360 Managed Backup are from Small Businesses (1-50 employees).

MSP360 Managed Backup Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(50)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users recommend trying the free trial of Cloudberry Backup to test out all the features and supported storage providers. They suggest using the software for advanced users who have specific backup customization requirements, as well as for online businesses looking to manage databases and create backup copies. The software is considered cost-effective when compared to other options and has received high recommendations for its ability to perform restores, handle backup programs, and track backups. Users find the software easy to use with excellent functionality, making it a suitable choice for detailed and professional backup management. The integration with external hosting services enhances its capabilities. It is suggested to try the trial version before purchasing a license and compare it with other similar options in the market. Additionally, users recommend testing Cloudberry Backup with Amazon S3 for reliable cloud backup. While there might be some initial work involved in setting up storage, users find that the lower cost and improved performance justify this effort compared to alternative backup solutions. The quality of the product has left users impressed, especially those who have had positive experiences with other Cloudberry freeware products in the past.

Attribute Ratings

Reviews

(1-14 of 14)
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Donald Mascola | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Excellent product for the price if you want a single pane of glass for your enterprise backup solution and want to have the backups reside in the cloud. Scales very well. Pricing is also very competitive.
Score 10 out of 10
Vetted Review
Reseller
MSP360 provides the most flexibility when it comes to backup solutions. there have been no cases where it could not be used for our manages services clients. It has saved our clients many times over the years and we do not use another backup solution for any of our clients. There are a lot of solutions out there but MSP360 is priced right and serves the needs of all of our Managed Services clients.
Score 10 out of 10
Vetted Review
Verified User
Best suited for backups of files from Windows Servers, Linux Servers, Virtual Machines, and MS SQL Databases Less appropriate for scenarios where the backup will be from different databases because the data will have to be exported and them the tool can backup the file that results from the export process.
Score 10 out of 10
Vetted Review
Reseller
I have no hesitation in recommending MSP360 to other MSPs. Their platform is continuing to grow with a tremendous allotment of options, as well as improving the aesthetics of their platform over time, all while allowing MSPs to resell these programs without breaking the bank. I have not seen another vendor continue to roll out features and dedicate their time to supporting the platform at the pace MSP360 does.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use this to run nightly backups to AWS Glacier storage. It runs great. Super easy to use. Even licensing is great. If you need to move the install to a new device, you just remove the license from the old and can reuse it on the new. You can do local backups, and cloud backups.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
MSP360 Backup could be used in many scenarios to backup virtual machines, transfer them to Azure or AWS, backup files and folders from computer to cloud, and even backup to local and cloud in the same plan. If you have too many VMs in a server, you will probably have issues with backing up some of them for no apparent reason.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
CloudBerry is easy to manage. Emails are very detailed. You can monitor the servers from the main CloudBerry Labs portal. You can see if your client's machine is turned on, when their latest backup occurred, and if they have a license attached to their backup. It's a pretty straightforward process once you get past the learning curve.
Daniel Cauley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love CloudBerry Backup and the fact that there isn't an OS it doesn't work on. Once you know how to set it up it is hard not to want to use it anywhere you can. Where ever you need to white label a storage solution, CloudBerry Backup can provide it.
November 06, 2018

Cloudberry Backup Rocks!

David Judice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have found CloudBerry is an excellent solution for file server and workstation backups. Very easy to set up and manage the backup plans. Works well with AWS Cloud storage also, as well as local network or USB attached storage. I LOVE the bandwidth management and the ability to schedule different bandwidth limits for different days and times.
Steve Putnam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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