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MSP360 Backup (formerly CloudBerry Backup) Reviews

33 Ratings
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Score 8.5 out of 100

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Reviews (1-6 of 6)

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March 11, 2020

Great product and a great price

chris maddox | TrustRadius Reviewer
chris maddox
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
Read chris maddox's full review
March 09, 2020

My MSP360 Backup Review

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
Support is great and they respond quickly by phone or email and are always willing to help.
Read this authenticated review
August 14, 2019

CloudBerry has your back.

Daniel Cauley | TrustRadius Reviewer
Daniel Cauley
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
As a white-labeled product, there are a ton of online storage options that will sync with it including one that CloudBerry sells themselves, along with AWS, Microsoft Azure and Google Cloud Backups. It works on all operating systems including Windows 10, Windows server, Apple OS X and also with Linux and .DEB and RPM.
Read Daniel Cauley's full review
October 03, 2019

CloudBerry: The good, the bad, and the ugly

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Read this authenticated review
November 06, 2018

Cloudberry Backup Rocks!

David Judice | TrustRadius Reviewer
David Judice
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Excellent support with very quick response and quick resolution of my issues. I am very happy with my experience with their support department and feel comfortable they can and will resolve any issues I have quickly and completely. I feel that they care about my experience with their product and take ownership of any problems.
Read David Judice's full review

MSP360 Backup (formerly CloudBerry Backup) Scorecard Summary

Likelihood to Recommend (33)
8.5
Likelihood to Renew (1)
10.0
Usability (2)
7.2
Support Rating (8)
8.4
Implementation Rating (1)
10.0

What is MSP360 Backup (formerly CloudBerry Backup)?

MSP360 Backup (formerly CloudBerry Backup) is a leading cross-platform cloud backup and disaster recovery solution. MSP360 Backup is integrated with major public cloud services, such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. The vendor says MSP360 Backup comes with powerful, easy-to-use backup and disaster recovery capabilities, including file-level and image-based backups, disaster recovery to virtual machines in the cloud, data compression and military-grade encryption using customer-controlled keys. Customers can run MSP360 Backup on Windows, Mac and Linux operating systems as well as on a variety of NAS devices. MSP360 also provides a turnkey, white-label data protection service to thousands of VARs and MSPs to help them build their brand in the cloud backup market. Since 2012, the compan MSP360 (formerly CloudBerry Lab) has been an Amazon Web Services Advanced Technology Partner. MSP360 has also achieved Storage Competency Partner status in the AWS Partner Network.
Categories:  Data Center Backup,  Disk Based Backup,  Endpoint Backup

MSP360 Backup (formerly CloudBerry Backup) Features

Has featureCross-Platform Support for Mac, Linux, and Windows environments (Windows Server, SQL Server, Exchange) and Virtual machines (HyperV, Vmware, ESXI).
Has featureEnhanced Data Security with 256-bit encryption, user-controlled encryption passwords, SSL protection for data in transit, and server-side encryption.
Has featureRestore as a VM on the cloud with Image Base, SQL, and Exchange editions.
Has featureOnline and offline upload services are supported so you can access acceleration tools and hardware storage delivery pages directly from the GUI.
Has featureNetwork Attached Storage (NAS) can be used for backups or maintaining working user data.

MSP360 Backup (formerly CloudBerry Backup) Screenshots

MSP360 Backup (formerly CloudBerry Backup) Integrations

MSP360 Backup (formerly CloudBerry Backup) Competitors

MSP360 Backup (formerly CloudBerry Backup) Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
CloudBerry Backup Free$0.00Per server
CloudBerry Backup Pro$29.99Per server
CloudBerry Backup Server$119.99Per server
CloudBerry Backup Ultimate$299.99Per server
CloudBerry Backup MS SQL$149.99Per server
CloudBerry Backup MS Exchange$229.99Per server

MSP360 Backup (formerly CloudBerry Backup) Customer Size Distribution

Consumers
10%
Small Businesses (1-50 employees)
40%
Mid-Size Companies (51-500 employees)
40%
Enterprises (> 500 employees)
10%

MSP360 Backup (formerly CloudBerry Backup) Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat

MSP360 Backup (formerly CloudBerry Backup) Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:International
Supported Languages: German, Dutch, English, Spanish, French, Magyar, Italian, Chinese, Netherlands, Norwegian, Polish, Portuguese, Russian, Turkish, Japanese

Frequently Asked Questions

What is MSP360 Backup (formerly CloudBerry Backup)?

CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.

What is MSP360 Backup (formerly CloudBerry Backup)'s best feature?

Reviewers rate Support Rating highest, with a score of 8.4.

Who uses MSP360 Backup (formerly CloudBerry Backup)?

The most common users of MSP360 Backup (formerly CloudBerry Backup) are from Small Businesses and the Information Technology & Services industry.