Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Feature Management

Innovation Management

Product Lifecycle Management (PLM)

Development

Classroom Management

Education

Business Intelligence (BI)

Calendar

Collaboration

Digital Rights Management (DRM)

Enterprise Content Management

Statistical Analysis

Visitor Management

Enterprise

Accounting

Corporate Performance Management (CPM)

Digital Banking

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Management

Leadership Development

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Archiving

Cloud Storage

Configuration Management Databases

Disk Cloning

Email Encryption

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Office Migration and Repair

SIP Trunking

Software Asset Management

Telecom Expense Management (TEM)

Vendor Risk Management

Virtual Data Room

Web Scraping

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Ecommerce Personalization

Email Marketing

Enterprise Marketing Management

Market Intelligence

Market Research

Marketing Automation

Social Media Management

Survey & Forms Building

Video Marketing

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Performance Management

Sales

Fleet Management

Membership Management

Municipal

Rental Property Management

Roofing

Warranty Management

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### Hosting and Sharing
Users generally praise muse.ai's video hosting and sharing capabilities. The platform is commended for its simplicity, ease of use, and efficient organization of videos. Many users appreciate the fast upload and playback speeds, as well as the absence of buffering delays. Muse.ai's ability to host and share videos quickly and effectively is highlighted as a significant advantage by reviewers. Additionally, the platform's features such as automatic transcripts, search functionality within videos, and the option to embed videos on websites are well-received by users. The affordability and smart features of muse.ai make it a popular choice for hosting and sharing videos, particularly for videographers and businesses looking to showcase their content in high quality.

### Embedding and Integration
Users have varied opinions about muse.ai's embedding and integration capabilities. Some users appreciate the ease of embedding videos on their websites and the ability to host and share content effortlessly. However, others have encountered challenges with embedding, particularly in relation to custom domain mapping and manual organization of videos within collections. Despite these mixed reviews, muse.ai's integration features seem to offer a promising start for users looking to enhance their video hosting and sharing experiences.

### Upload and Management
Users consistently praise muse.ai's efficient video upload and management features. The platform's ability to handle large 4k files swiftly, tag them for easy organization, and facilitate quick embedding has garnered positive feedback. Additionally, the speed at which videos upload, load, and play without buffering delays has been a standout feature for many users. Muse.ai's straightforward interface and functionality make it a preferred choice for organizing, displaying, and sharing videos effectively. The platform's AI capabilities, such as text, face, object, and speech detection, add value to the upload and management process, although some users noted limitations with non-English content. Furthermore, the option to create collections for categorizing videos and displaying them publicly in channels enhances the overall user experience in managing and sharing video content efficiently.

### Support and Service
User sentiment regarding muse.ai's support and service abilities is generally positive, with many reviewers highlighting the exceptional customer service provided by the platform. Customers appreciate the quick responses and helpful assistance received from the support team, emphasizing the value of responsive and attentive support in their user experience. While some users encountered minor issues with embedding features, they were pleased with the prompt resolution and support provided by the customer service team. Additionally, users value the platform's willingness to listen to feedback and implement improvements, further enhancing the overall support and service experience for muse.ai users.

### Editing and Production
Users consistently highlight muse.ai's editing and production capabilities as a standout feature, emphasizing the efficiency and time-saving benefits these tools offer. The ability to edit videos with precision, access a variety of editing tools, and generate transcripts for videos are frequently commended aspects of the platform. Additionally, users appreciate the ease of collaboration among team members and the streamlined workflow that editing and production features provide. In general, user sentiment leans towards a positive outlook on muse.ai's editing and production functionalities, acknowledging their significant contribution to enhancing the overall video creation process.

User-friendly Interface: Many users have praised the user-friendliness of Muse.ai's interface, with some describing it as easy to navigate and simple to use. The intuitive design and layout of the platform make it accessible for users who may not be technically advanced.

Excellent Customer Support: Numerous reviewers have expressed their satisfaction with Muse.ai's customer support, highlighting its quick response time and helpfulness. Some users even described the support provided by Muse.ai as exceptional, noting that the team goes above and beyond to assist customers.

Affordability: Several users have emphasized the affordability of Muse.ai compared to other industry leaders. They appreciate the reasonable subscription fee offered by Muse.ai, stating that there is no comparison in terms of price. This aspect makes Muse.ai an attractive option for those seeking cost-effective video hosting solutions.

Cons:
Limited embedding and analytics: Some users have mentioned limitations with the embedding and analytics features of Muse.ai. While they acknowledge that the platform is continuously improving and adding more features, they feel there is room for enhancement in these areas.
Concerns about acquisition impact: One user expressed concern about Muse.ai potentially being acquired by a larger company. They worry that this could have an impact on the product's development and direction.
Difficulty reaching customer support: A few users have mentioned difficulties in getting a response from customer support despite reaching out multiple times. This lack of responsiveness has been frustrating for them when trying to resolve issues or seek assistance.

Users have reported positive experiences with Muse.ai, praising its responsiveness and speed as a video platform. It has proven to be effective in showcasing their work and clients. The search and AI functionality of Muse.ai have been particularly valuable, making it easy for users to find and manage their video content. With tools for storage, editing, sharing, and labeling, Muse.ai gives users greater control over their video assets.

One notable use case of Muse.ai is hosting videos for courses on websites. Users have successfully utilized Muse.ai for this purpose, delivering high-quality videos at a low price. It has also been beneficial for businesses in terms of video marketing and product integration. By enabling quick and seamless sharing of video content, Muse.ai helps businesses reach their target audience effectively.

Muse.ai has solved specific problems for various users. For example, it provides an intuitive viewing experience for couples who want to share wedding videos with their clients. Additionally, it offers a solution for users who need to restrict access to video tutorial websites while maintaining control over the content and user privileges.

A significant advantage of using Muse.ai is the time and cost savings it offers. It streamlines the process of managing large archives of footage by providing quick search functionality. This feature has proven invaluable for a video production agency when uploading and sending footage to remote editors. Moreover, Muse.ai is considered a reliable alternative to Vimeo for streaming video services, with added support for Chromecast and Airplay on embedded videos.

Users appreciate the interactive features provided by Muse.ai, such as interactive chapters and transcripts. These features have been highly recommended by users who compare them to those used by prestigious institutions like Harvard and Berkeley. With Muse.ai, users gain greater control over the presentation of their video assets online.

Muse.ai also addresses the challenge of delivering videos exclusively to a select group of customers without compromising the viewing experience. Users have chosen to migrate their videos from YouTube to Muse.ai to avoid interruptions or ads that randomly appear at the end of videos.

Another use case for Muse.ai is the quick and efficient uploading, tagging, and embedding of large 4k files. It meets the needs of users who require high-quality video content with minimal hassle.

While some users have reported issues with customer support, including delayed responses and difficulties obtaining refunds, overall satisfaction with Muse.ai's service remains good. It has found utility in various businesses such as online coaching, online courses, tutorials, and client videos. With user-friendly performance, reliable uptime, and cost savings compared to other platforms, Muse.ai continues to be a valuable tool for managing and sharing video assets.

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

Starter

Standard

Advanced

Panopto is a video management platform for businesses and universities from the company of the same name in Seattle, supporting the recording, sharing, live streaming, and (after recording) sharing via LMS or internal video site, video search, and virtual classroom.

Panopto

muse.ai

Video platform vendors provide YouTube-like video sharing platforms designed for the enterprise.

Video

Likelihood to Recommend

Video Security

Video Player

Video Hosting, Management & Storage

Video access controls

Video link sharing

Player customization

Embedded videos

Video quality / Bandwidth controls

Mobile compatibility

Video upload & format support

Video library / File management

Video portal

Musai Inc.

muse.ai - Next Gen Video Hosting

https://muse.ai provides cost-effective video hosting and streaming for businesses and individuals. Using muse.ai you can store, share, and embed videos and video collections. One of its unique features is content based search that lets you find moments of interest.

We provide a lightweight yet powerful video player that supports adaptive streaming, subtitles, search, chapters, casting to remote devices, call-to-action, and many other features. You may also choose to embed interactive video collections and playlists. The embeddings are responsive by default and highly customizable.

Using our unique keyword-based search you can find spoken words in a conference recording, text in lecture slides, or people in archival footage. You can also find objects (e.g. "book"), actions (e.g. "dancing"), and even sounds (e.g. "applause"). Users can also embed the search functionality directly onto their websites.

Features related to using video marketing content, as well as marketing videos themselves.

Lead generation

Tools such as contact forms and embedded calls to action, for converting viewers into leads.

Video personalization

Videos can be personalized based on unique details about the viewer, such as their name, company, photo, etc.

Audience for distribution

The platform includes an audience or community for distributing videos.

eCommerce

The platform supports paid viewing, with a mechanism to receive payments in exchange for a media license.

Support for advertisements

Supports video advertising by integrating with ad servers or networks and allowing users to request ads and manage ad settings on their videos/players.

Video SEO

Includes features to optimize video content so that it is discoverable by search engines.

Integration to Marketing Automation

Integrates to the user's marketing automation system, so that videos can be distributed via marketing channels and/or data collected around videos can be used to feed lead scores and campaign logic within the MA system.

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

Integration to Salesforce.com

The video platform integrates to the user's Salesforce CRM system.

Integration to Marketo

The video platform integrates with Marketo marketing automation software.

Integration to HubSpot

The video platform integrations with HubSpot marketing automation software.

Integration to Eloqua

The video platform integrates with Eloqua marketing automation software.

Integration to LMS

The video platform integrates with the user's learning management system.

Features related to the security of an organization's content stored on an enterprise video platform.

Admins can set permissions and restrictions to control who has access to video content, from where videos can be accessed, etc.

User management

Recognizes different types of users, such as internal viewers (employees), external viewers (customers or prospects), administrators, content creators/editors, etc. and allows for variable access based on the type of user.

SSO support

The video platform supports single sign on (SSO).

Password protection

The video platform allows certain content to be password protected.

Allows users to generate hyperlinks for sharing individual videos or players.

Embed restrictions

The video platform allows users to configure player availability by domain, and restrict copying and pasting of the player to other sites.

Internal video

Supports an internal use case, e.g. hosting and distributing videos to employees for training purposes or corporate communications.

External video

Supports using video for external use cases, e.g. broadcasting to a general audience, customer communications, advertising to prospective customers, etc.

Features that support playing and watching video content that is hosted on the enterprise video platform.

The video player can be customized according to the organization's desired look & feel.

Video players can be embedded into HTML pages using embed codes.

Streaming is high quality, and users can set default bandwidth for optimal viewing.

The video player allows viewers to watch videos from mobile devices.

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

A/B testing

Includes tools for A/B testing different video content, player setups, personalization, lead forms, etc.

Streaming quality reports

Quality control reports are available to monitor fluctuations in video streaming quality.

Per viewer tracking

Tracks behavior of individual viewers as they engage with videos.

Per video tracking

Tracks engagement trends across all viewers of a particular video.

Video analytics dashboard

Includes a dashboard view of video performance metrics.

Features related to hosting, managing, and storing video content.

On-Demand video

The platform allows users to store and play pre-recorded videos on demand.

Live streaming

The platform allows users to broadcast/stream live video feeds.

Impact of streaming on network

Video streaming does not overly impact the organization's network performance (for internal use cases).

The platform allows users to upload video files and supports a range of video formats.

muse.ai

Overview

What is muse.ai?