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MxToolBox

MxToolBox

Overview

What is MxToolBox?

MxToolbox in Austin supports global Internet operations by providing what they describe as free, fast and accurate network diagnostic and lookup tools. The vendor boasts millions of technology professionals using their tools to help diagnose and resolve a wide range…

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Recent Reviews

TrustRadius Insights

MXToolBox is a versatile tool that has become an essential resource for users looking to verify valid domains and troubleshoot email …
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MxToolBox Review

9 out of 10
December 06, 2021
Incentivized
We mainly use MXToolBox to verify external DNS records for our various clients, and on occasion, check for email, domain blacklist when …
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Excellent troubleshooter

10 out of 10
November 24, 2021
Incentivized
Regularly use the set of tools for a number of updates changes and verifications including web hosting email and other security functions. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Product Details

What is MxToolBox?

MxToolBox Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

MXToolBox is a versatile tool that has become an essential resource for users looking to verify valid domains and troubleshoot email delivery problems. With its comprehensive range of features, it has successfully addressed various user needs in the realm of email and DNS management.

First and foremost, MXToolBox is relied upon by users on a daily basis to check for DNS errors, blacklisted domains, and perform reverse IP lookups. Whether it's monitoring compliance with security standards or validating the legitimacy of third-party domains, this tool has proven invaluable. Additionally, users turn to MXToolBox to review and troubleshoot DNS settings, especially for email delivery. By verifying external DNS records and checking for email and domain blacklists, it provides a holistic approach to ensuring successful email communication.

Moreover, MXToolBox plays a critical role in investigating the legitimacy of suspicious emails and validating the overall validity of email messages. Its ability to track settings, changes, and problems related to email, including DNS records, DKIM, and SPF, gives users peace of mind when it comes to email security. The service stands out by offering an external perspective on MX record issues, DMARC issues, and DNS lookups. As such, it enables users to tackle potential challenges head-on and maintain smooth operations in their web hosting, email, and security functions.

Beyond its extensive capabilities in the realm of email and DNS management, MXToolBox is also frequently used by service providers to check DNS-related items and troubleshoot issues from outside their organization. Its DNS tracing abilities prove invaluable in diagnosing email flow issues and ensuring proper mail delivery.

In summary, MXToolBox is a versatile tool that addresses a wide range of user needs when it comes to domain verification and troubleshooting email delivery problems. By offering an external perspective on various issues and providing a comprehensive set of features for hosting and DNS troubleshooting, it has emerged as a go-to resource for both individuals and service providers alike.

Comprehensive and Versatile Tool: Many users have found the tool to be comprehensive and versatile, allowing them to perform a wide range of tasks related to email and DNS management. It has been praised for its ability to verify email flow, view blacklists, test DMARC, perform DNS resolutions and reverse IP lookups. This versatility has helped ensure the smooth functioning of their email communication.

Real-time SMTP Diagnostics and Analysis: Several reviewers have appreciated the real-time SMTP diagnostics and analysis feature of the tool. It has proven to be particularly useful in identifying any issues with mail servers promptly. Users have mentioned that this feature helps them address server problems quickly and ensures uninterrupted email delivery.

Valuable Insights into Email Infrastructure: Many users have liked the tool's ability to provide valuable insights into the health and configuration of their mail servers. The feature that allows users to check the status of blacklisted domains has been especially valued, as it enables proactive management of email deliverability and reputation. Additionally, features such as validating DNS records, MX records, SPF records, DMARC authentication, and analyzing email headers have been instrumental in maintaining proper email infrastructure functionality.

Lack of Clear Instructions: Some users have expressed the need for clearer instructions, especially for new users. They feel that the interface could benefit from providing more guidance on how to navigate and use different features.

Outdated Interface: Several reviewers have mentioned that the web interface appears outdated and has not been updated in a while. They suggest enhancing the user interface to give it a more modern look and improve overall usability.

Organization of Tools: Users have pointed out that the site organization could be clearer. They recommend separating the tools into different screens or sections for better organization and easier access to specific functionalities.

Users have made several recommendations based on their experiences with the company's tools and services. The three most common recommendations are as follows:

  1. Utilize the free tools: Users highly recommend taking advantage of the free tools provided by the company. They find these tools useful and beneficial for various purposes, such as looking up MX Records or DNS information on a domain name. It is suggested to bookmark the website and use it for troubleshooting DNS or email connectivity issues.

  2. Explore all features and technical terms: Users advise exploring all the features offered by the toolset and taking the time to read up on technical terms. By doing so, they believe that users can fully utilize the capabilities of the tools and make the most out of their experience.

  3. Check out both free and paid features: Reviewers suggest checking out both the free and paid features offered by the company. They highlight that the free features are already impressive, while the paid features are described as awesome and affordable. However, some caution against a misleading risk-free plan that can end up costing $99, so users should be aware of this potential cost.

Overall, users recommend trying out the company's tools due to their usefulness in various IT admin tasks, their value in troubleshooting DNS or email connectivity issues, and the availability of both free and paid features.

Reviews

(1-14 of 14)
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December 06, 2021

MxToolBox Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The site/product is well suited for a quick and free tool to diagnose any first-level external DNS and/or email-related issues. The monitoring tool and reports is a good first line of alerting when an email issue arises, so it can be dealt with in a timely manner, as a free service
November 24, 2021

Excellent troubleshooter

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Recommend this for anyone maintaining public-facing Web servers of any kind or those using a variety of email systems or [another] hosting. Anyone doing DNS changes on the regular, or not regular. Quick verification of changes and proofs of issues. Great for nearly any kind of systems administrator from beginner to advanced.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We had a scenario where one company could not send us an email, our spam filter was unable to resolve and therefore deemed it greylisted. With MXToolBox I was able to determine their DMARC was not set up correctly with their provider causing this and helped them see the reason for failure with a short report from MXToolBox, giving them some guidance as to how to resolve it themselves.
David Orellana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is a great tool in terms to help you to start up your email domain solutions. It can do a health checkup on your email domain; if you don't have prior knowledge on DMARC and SPF this will help you to check that your email is complaint also can speed up the process on your spam filter.
Manishh Arora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Professionals or consultants dealing specifically on DNS and Email projects can take support from Mxtoolbox while submitting any information to their clients. There's no need to reinvent the wheel and Mxtoolbox results do help network engineers and help steer their decisions towards problem rectification.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MX Toolbox is suited for any DNS verification and email related troubleshooting. It is the first place I go when I suspect a blacklist is affecting mail flow. It is also great for analyzing email headers. Besides that, I use it to gauge global DNS propagation when I make changes to external DNS.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's really useful for basic investigation of email headers, determining latency with email traffic and sometimes pinpoint bottleneck source. Additionally, I really like how you can pivot from one test to the next within the site to expand on your investigation, so I can review MX records then review SPF and DMARC etc.
November 05, 2021

Right for the price

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think it is very good at checking for IP blacklists and the DNS results within a domain name, but in some cases the amount you pay monthly may not be worth the price.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MxToolBox is a great tool for monitoring the reputation of different domains both internal and external. It is also great to check the health of your email server and the flow of your emails from your source to any destination. it is a flexible tool that can be used by any organization since it is free to use but larger organizations that require more customized or advanced feature sets can opt for paid subscriptions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When issues are brought forward from internal staff and you know it is not an internal issue, this tool seals the deal and provides information either to further diagnose or provide a response to internal resources. This is a valuable resource to pointpoint the root cause of an issue. MX Toolbox has done an amazing job to make their tool easy to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Probably obvious, MSToolBox is best used to assist in managing email system related issues. Primarily in the resolution area of why you might not be receiving emails. It has also been a great asset when setting up SPF, DKIM and DMARC records and validating that they are working as they should.
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