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My Vision Express is a comprehensive software that helps optometrists manage their practice efficiently. The instant access to client …
Overview
What is My Vision Express?
My Vision Express is an optometry EHR/point of service software solution, made by Eye Care Leaders. The My Vision Express solution includes Optical Point-of-Sale, PM, EHR, Patient Engagement, Vision & Medical Billing, and Reporting solution set.
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What is My Vision Express?
My Vision Express is an optometry EHR/point of service software solution, made by Eye Care Leaders. The My Vision Express solution includes Optical Point-of-Sale, PM, EHR, Patient Engagement, Vision & Medical Billing, and Reporting solution set.
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Product Demos
My Vision Express®: Practice Management and EHR Software
YouTube
Product Details
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- Tech Details
What is My Vision Express?
My Vision Express Video
My Vision Express® is a full-featured practice management and electronic health records (EHR) software designed specifically for eye care professionals. See how our software works by viewing this brief demo video. Interested in learning more? Contact us for a free trial by cal...
Show More My Vision Express Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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My Vision Express is a comprehensive software that helps optometrists manage their practice efficiently. The instant access to client records is particularly useful and allows the staff to find information quickly and send it out to clients with ease. The elimination of paper charts has revolutionized the way practices are managed, as it removes the anxiety of losing a patient file or misplacing important documents. This software helps keep track of patient and insurance payments, making sure everything is in check and organized.
The software's user-friendly nature makes it easy to organize and store information in one place, making it easily accessible for all employees. It also enhances communication between employees, allowing them to send messages back and forth about patients or write alerts on patient profiles. This feature has been especially helpful in keeping track of little details that might be hard to remember about every patient. Additionally, this software has made printing virtually unnecessary since users can download insurance authorizations and other important documents directly into My Vision Express as PDFs. Overall, My Vision Express saves time by eliminating tedious paperwork and making record-keeping simpler so that offices can focus on providing excellent patient care.
User-friendly interface: Several reviewers have praised My Vision Express for its user-friendly interface, which makes it easy to input and find data. The software's intuitive design not only saves time but also simplifies the optician and insurance workflow.
All-in-one database: Many users appreciate that My Vision Express is an all-in-one database where they can store a wide range of patient information in one place. This feature eliminates the need to consult multiple sources throughout the day, allowing them to work more efficiently.
Efficient appointment scheduling: A significant number of reviewers have noted how quick it is to recall patients and set up appointments if they already exist in the system. This feature saves time, boosts productivity, and ensures that no appointments are missed.
Crashing and Freezing: Some users have reported that the software crashes frequently, leading to delays and frustration. This issue has been mentioned by several reviewers.
Poor Customer Support: Several users have complained about poor customer support, with emails and calls going unanswered for up to two weeks. This issue has been mentioned by a significant number of reviewers.
Inventory Management: The inventory system could be improved, with better categorization and easier access to information about available products. Several users have expressed their dissatisfaction with this aspect of the software.
Reviewers recommend thoroughly testing the software before making a decision, taking the time to explore all its features and functionalities to ensure it meets your specific needs and requirements.
Customers highly recommend the software but advise caution with the number of tabs open. They have experienced issues when opening too many tabs simultaneously, which can lead to performance problems or crashes. It is advisable to manage the number of tabs open to maintain a smooth user experience.
Users praise the customer service provided by the software company. They recommend the software based on their positive experiences with the support team. The customer service representatives are responsive, knowledgeable, and helpful in resolving any issues or questions that arise during software usage.