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MyCase

MyCase

Overview

What is MyCase?

MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The…

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Recent Reviews

TrustRadius Insights

MyCase is a versatile CRM program that has been widely embraced by law firms for its ability to streamline operations and improve client …
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Great for small firms

8 out of 10
January 27, 2023
Incentivized
Our partners use MyCase to help prospective planned givers arrange their estates towards a charitable gift or bequest. Most of these …
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Pricing

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Basic

$39

Cloud
per month per user

Pro

$69

Cloud
per month per user

Advanced

$89

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.mycase.com/pricing/?utm_sou…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39 per month per user
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Product Demos

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 7

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 4

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 5

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 6

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 8

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 2

YouTube
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Product Details

What is MyCase?

MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law.

MyCase can be accessed from any device or computer so users can manage documents and contacts, communicate with clients, etc, while out of the office.

A free trial is available.


MyCase Features

  • Supported: Case Management
  • Supported: Legal Billing
  • Supported: Client Portal
  • Supported: Online Payments
  • Supported: Invoicing
  • Supported: Calendar Management
  • Supported: Document Management
  • Supported: Email Management
  • Supported: Trust Accounting
  • Supported: Time Tracking
  • Supported: Contact Management
  • Supported: Client Management
  • Supported: Reporting
  • Supported: Workflows
  • Supported: Expense Tracking
  • Supported: Retainer Billing
  • Supported: Reminders
  • Supported: Direct Messaging
  • Supported: Document Storage
  • Supported: Conflict Management

MyCase Screenshots

Screenshot of MyCase DashboardScreenshot of Screenshot of Screenshot of

MyCase Videos

What is MyCase?
MyCase Customer Story: Feldman Law Group - Walnut Creek, CA | Aaron Feldman of Feldman Law

MyCase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

MyCase starts at $39.

Clio, Rocket Matter, and AbacusLaw by CARET are common alternatives for MyCase.

Reviewers rate Usability highest, with a score of 10.

The most common users of MyCase are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(36)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

MyCase is a versatile CRM program that has been widely embraced by law firms for its ability to streamline operations and improve client management. Users have found it invaluable for storing and accessing client documents digitally, allowing for remote retrieval and seamless sharing with clients. With features like an online calendar and secure messaging, MyCase facilitates communication with clients, surpassing traditional email in terms of searchability and referability. The software's time billing, invoicing, and credit card processing capabilities have proven effective in managing clients' accounts receivables. Additionally, MyCase helps fulfill ethical obligations by accurately tracking billable hours and maintaining version control on documents. Users rely on MyCase not only for managing client communications, case files, and data related to the case but also for team communication, task management, and deadlines. Its user-friendly interface has made it easy for legal teams to store and access important files, saving them valuable time. Digital marketers have also found value in using MyCase to store client information and documents in one place, streamlining communication with clients and co-counsel. Overall, MyCase has proven to be a cost-effective solution that has enhanced the efficiency and effectiveness of law firms of all sizes in managing their operations.

Online document storage: Users have found the online document storage feature of MyCase highly beneficial, allowing them to securely store client documents and reducing the need for postage. Multiple reviewers appreciate how this feature enables clients to easily access and monitor the progress of their case.

Effective scheduling: Reviewers praise MyCase's scheduling feature for its effectiveness in helping them stay on top of calendars and avoid missing important deadlines. This feature has been mentioned by several users as a valuable tool for managing appointments and tasks efficiently.

Streamlined client communication: The ability to communicate with clients through MyCase has been highlighted by multiple users as a positive aspect. They find this feature simple and intuitive, contributing to streamlined client communications and enhancing the overall client management experience.

Confusing User Interface: Some users have found the user interface of MyCase to be confusing and not user-friendly. They have expressed difficulty navigating through the software, which has led to frustration and inefficiency in their workflow.

Limited Integration with Third-Party Services: Several reviewers have expressed dissatisfaction with the lack of integration options provided by MyCase. Users have specifically mentioned the absence of integration with popular services like Atlassian, OneDrive, and Google Drive. This limitation hinders their ability to seamlessly work across different platforms and access files from other applications.

Inadequate Customer Support: There have been complaints about the customer support offered by MyCase. Users feel that it could be improved in terms of responsiveness and effectiveness. This has resulted in delays in issue resolution and a lack of timely assistance when encountering difficulties with the software.

The most common recommendations from the user reviews are:

Try other platforms as well: Some users recommend exploring other similar programs in addition to MyCase for managing multiple cases and staying deadline-oriented. They suggest considering alternative options before deciding on MyCase.

Take advantage of training sessions and webinars: Many users suggest making use of the training sessions and webinars offered by MyCase. They believe that attending these sessions can help maximize efficiency and increase accounts receivables.

Set up email and calendar integrations: Several users highly recommend setting up email and calendar integrations when starting to use MyCase. They believe that this significantly improves practice efficiency and client involvement.

Overall, users find MyCase to be a cost-effective option with user-friendly features for client and case management. They recommend it for effective tasking, time tracking, expense management, and client interaction. Additionally, they suggest giving MyCase a trial run, taking advantage of all the features, and considering factors like remote accessibility when choosing it. However, some caution against using MyCase if extensive integrations with other products are required or if running a practice on Macs due to limited integrations.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
October 26, 2021

Law Office Pros

Thomas Orr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MyCase for the following: 1. Time Tracking. 2. Client contacts. 3. Document management. 3. Invoicing. 4. Trust accounting. 6. Calendaring. It is a very cost effective management tool. We don't know what we would do without it. It has made us much more efficient.
  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
  • Linking contacts in cases.
  • Calendaring and reminders.
  • Conflict recognition and resolution.
I think for a small firm, i.e. 1-10 attorneys, [MyCase] is an ideal very cost effective platform. I suspect for larger organizations it might be a bit unsuited, especially for large projects with multiple lawyers.
  • Document mangement
  • Billing
  • Trust accounting.
  • Client management and communications.
  • Case management.
  • Reduction trust accounting errors.
  • Reduction in cost of invoicing.
  • Increased client satisfaction by allowing the client 24-7 access to their case files.
  • Credit card processing fees are much lower than previously experienced.
Much more affordable and easier to use.
Microsoft 365 (formerly Office 365), Kofax Power PDF (formerly Nuance), Dropbox Business
5
Legal services and admin/support.
5
Basic office understanding.
  • Billing
  • Trust accounting
  • Document management
  • Client communications
  • Calendaring
  • Conflict management
  • Reduce client questions
  • Reduce postage charges
  • Reduces accounting costs
  • Trust accounting
  • Conflict management
  • Client communications
  • Calendering
We would be lost without this program. Literally.
No
  • Price
  • Product Features
  • Product Usability
This was the most cost effective user friendly option on the market. On top of that, the customer service is stellar.
I would not change my decision. MyCase was and is perfect for my office.
  • Implemented in-house
No
  • There weren't any
None. This thing is a no brainer for a small law firm.
  • no training
We love the program.
Absolutely easy and intuitive.
I don't have this issue.
None that I know of.
No - we have not done any customization to the interface
No - we have not done any custom code
No
I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff.
No. I was not aware that this was offered. The basic support is premium as far as I am concerned.
Yes
I got through to support immediately. The problem got resolved very quickly. MyCase Support is awesome.
We have gone through several employees lately. This often creates transition issues. MyCase support is always there for us and we get what we need without going through endless voicemail chains.
It is amazingly easy to use. It takes about an hour to get a staff member up and running. Really intuitive.
  • Billing
  • Trust accounting
  • Reports on performance
  • Document management
  • Sometimes it is difficult to add contacts who use the same email address
Yes
Excellent. Easy to use and fast.
They were awesome.
They continue to amaze me in how easy they are to work with.
I am not sure what there would be to negotiate. Their price and service plan is very completive.
None. I wish all of my vendors were like this.
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