Skip to main content
TrustRadius
MyMedLeads

MyMedLeads

Overview

What is MyMedLeads?

MyMedLeads is a lead management and sales automation tool for medical practices that uses call tracking software and website integration to capture, track and convert more leads into paying patients. The vendor says that automated sales funnel workflows drive action…

Read more
Recent Reviews
Read all reviews

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
MyMedLeads

MyMedLeads

N/A
Unavailable

What is MyMedLeads?

MyMedLeads is a lead management and sales automation tool for medical practices that uses call tracking software and website integration to capture, track and convert more leads into paying patients. The vendor says that automated sales funnel workflows drive action and eliminate tedious processes,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

Constant Contact Lead Gen & CRM

Constant Contact Lead Gen & CRM

$449
per month
What is Constant Contact Lead Gen & CRM?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The tools are designed to help businesses…

HubSpot CRM

HubSpot CRM

Free
What is HubSpot CRM?

HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive…

Return to navigation

Product Demos

MyMedLeads Demo 1 Managing Leads

YouTube

NexTech & MyMedLeads Integration Review

YouTube
Return to navigation

Product Details

What is MyMedLeads?

MyMedLeads is a lead management and sales automation tool for medical practices that uses call tracking software and website integration to capture, track and convert more leads into paying patients. The vendor says that automated sales funnel workflows drive action and eliminate tedious processes, like creating follow-up lists, tracking response time, sending marketing emails, recall messages, and patient reminders. ROI tracking tools quantify the financial value of each marketing investment your practice makes, helping you transform your advertising process into a performance-oriented revenue driver. MyMedLeads integrates with leading practice management software.

MyMedLeads Video

Introduction to MyMedLeads

MyMedLeads Competitors

MyMedLeads Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
November 03, 2023

MyMedLeads - Look elsewhere for Medical CRM

Verified User
Director in Marketing
Health, Wellness and Fitness Company, 11-50 employees
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use MyMedLeads to manage upper funnel inquiries and leads, before we are ready to enter them into our EMR (Nextech) when they reach the deeper funnel stages (become patients, etc.). We use it for essential CRM functions as well as basic marketing automation (drip email marketing, SMS, and lead tracking). MyMedLeads is integrated with our EMR, Nextech, and is able to create a new patient record within Nextech straight from MyMedLeads, which is one of the most important features. Allows us to support our Patient Care Coordinators in managing and responding to new inquiries efficiently, as well as tracking marketing ROI by campaign/medium.
Pros and Cons
  • Ability to create a patient record within Nextech directly from MyMedLeads
  • HIPPA-Compliant
  • Good support team
  • In my opinion, horribly underdeveloped platform and feature set
  • Bare-Bones CRM Functions
  • I believe it is broken, untrustworthy reporting
  • SMS marketing features recently shut down due to carrier issues
  • I think it is difficult to use, inefficient UI
  • No customization options
  • Lead source not mapped to Nextech when converting leads
  • I believe it is cumbersome, low-quality solutions for VOIP and Live Chat Integration
  • Closed API
Likelihood to Recommend
Even though at this stage I have been using MyMedLeads for several years, I honestly couldn't recommend it for any use case. We have actively been looking for a new CRM to replace it and should be moving away from MML in the near future. You can find a better CRM solution, even if you are using Nextech as your EMR.
MyMedLeads Feature Ratings
Sales Force Automation (3)
20%
2.0
Customer data management / contact management
20%
2.0
Opportunity management
20%
2.0
Interaction tracking
20%
2.0
Customer Service & Support
N/A
N/A
Marketing Automation (2)
20%
2.0
Lead management
30%
3.0
Email marketing
10%
1.0
CRM Project Management (2)
10%
1.0
Task management
10%
1.0
Reporting
10%
1.0
CRM Reporting & Analytics
N/A
N/A
Customization
N/A
N/A
Security (1)
10%
1.0
Role-based user permissions
10%
1.0
Social CRM
N/A
N/A
Integrations with 3rd-party Software
N/A
N/A
Platform
N/A
N/A
Return on Investment
  • Lack of integrations with our other systems and closed API makes for a cumbersome and fragmented tech-stack at out practice
  • Able to track ROAS of basic campaigns (Google Ads, Meta Ads)
  • Barebones CRM features helps to support the staff
  • I think it is barebones Marketing Automation helps with lead nurturing
  • SMS Marketing was useful until it was shut down
Other Software Used
Usability
1
I think it is cumbersome, underdeveloped and outdated user interface with zero customization options.
Support Rating
8
Good support from their team.
Return to navigation