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MyPBX

Score10 out of 10

1 Reviews and Ratings

What is MyPBX?

MyPBX is a telephony and VoIP software solution from VOIPITS INC.

Categories & Use Cases

Videos

Top Performing Features

  • Hosted PBX

    Hosted telephony infrastructure obviated the need for local PBX hardware

    Category average: 7.4

  • Message alerts

    Receive SMS and email message notifications for voice and fax messages

    Category average: 8.1

  • User templates

    Create and apply batch configurations to multiple users at once

    Category average: 7.2

Areas for Improvement

  • Answering rules

    Ability to enter rules to route calls to main number or other extensions in case of absence

    Category average: 8

  • Audio conferencing

    Audio conferencing credentials for all on the system.

    Category average: 7.9

  • Multi-level Interactive Voice Response (IVR)

    IVR is a phone menu allowing callers to interact with the system through voice and keypad

    Category average: 7.2

MyPBX Always Comes Through

Pros

  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.

Cons

  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.

Return on Investment

  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.