- They have great support that always will help you.
- MySurveyLab is very flexible. Some things can be done in several ways.
- They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
- Collectors add flexibility to surveys. You can collect surveys from a few different source at once
- They have a mobile application that can collect responses offline(!)
- Summary export in Excel could be nicer.
- Tags in the left menu could be more intuitive.
MySurveyLab Scorecard Summary
Feature Scorecard Summary
MySurveyLab is a professional survey tool that can be used in three areas: Customer satisfaction measurement and management, 360 Feedback and Market Research.
The product has been in the market for 9 years.
The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides integrations with other tools, via API, which means a wide variety of integrations are possible.
MySurveyLab Support Options
|Free Version||Paid Version|
MySurveyLab Technical Details
|Deployment Types:||On-premise, SaaS|
|Mobile Application:||Apple iOS, Android|
|Supported Languages:||English, Polish|