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N-able N-sight RMM

N-able N-sight RMM

Overview

What is N-able N-sight RMM?

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

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Recent Reviews

TrustRadius Insights

SolarWinds RMM is a comprehensive network management solution that has proven to be invaluable for Managed Service Providers, or MSPs, and …
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Great product overall

10 out of 10
October 12, 2022
Incentivized
The product is being used by the IT department to support both in-house staff and all our customers with an IT Support contract. This …
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SolarWinds RMM, It Just Works

10 out of 10
January 02, 2020
We use it as an easy way to keep up with clients such as Doctors and Dentists. These clients have dynamic days where remote support at odd …
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SolarWinds MSP ON FIRE!

9 out of 10
December 24, 2019
We use N-Central for our environment, managing workstations and servers, printers, switches, and network appliances. We use SolarWinds RMM …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 4 features
  • Policy-based automation (15)
    10.0
    100%
  • Network device monitoring (14)
    10.0
    100%
  • Remote monitoring (15)
    10.0
    100%
  • Patch Management (15)
    10.0
    100%
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Pricing

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N/A
Unavailable

What is N-able N-sight RMM?

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

How to integrate N-able RMM, with your PSA

YouTube
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Features

Monitoring Tasks

Various types of monitoring

10
Avg 7.3

Management Tasks

Various tasks required to keep systems running smoothly

10
Avg 7.2
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Product Details

What is N-able N-sight RMM?

N-ableâ„¢ RMM (formerly Solarwinds RMM) offers tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Boasting over 25,000 MSPs globally as users, N-able RMM offers platforms with a tailored experience built for business needs.

Key features include:

  • Integrated features within a single pane of glass, bringing everything into one console
  • Automation leads to scalability for even the largest or most complex clients
  • Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments
  • Remote control allows users to identify and fix any issue, with any endpoint, from anywhere, without disrupting the end user
  • Integrated service desk to create tickets, customize billing, and run an IT services business
  • Out-of-the- box reporting to prove value to clients
  • On-premises or hosted implementation for security and ease of use

Together, the patch management, AV, endpoint detection and response, integrated email protection, and web protection features in N-able RMM aim to provide robust security against modern malware and other cyberattacks. Auto-deployment also deploys security features across endpoints in bulk.

The tool also offers free download of Android® and iOS® mobile apps to manage issues from anywhere.

N-able N-sight RMM Features

Monitoring Tasks Features

  • Supported: Remote monitoring
  • Supported: Network device monitoring

Management Tasks Features

  • Supported: Patch Management
  • Supported: Policy-based automation

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard

N-able N-sight RMM Video

SolarWinds RMM: A Lightweight Desktop Management Software

N-able N-sight RMM Competitors

N-able N-sight RMM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesGerman, English, French, Italian, Spanish

N-able N-sight RMM Downloadables

Frequently Asked Questions

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

NinjaOne, Atera, and Pulseway are common alternatives for N-able N-sight RMM.

Reviewers rate Remote monitoring and Network device monitoring and Patch Management highest, with a score of 10.

The most common users of N-able N-sight RMM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(92)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SolarWinds RMM is a comprehensive network management solution that has proven to be invaluable for Managed Service Providers, or MSPs, and other organizations. With its wide range of tools, such as patch management, asset tracking, and change management, it allows MSPs to efficiently support several thousand endpoints with a small team. Users have found the software to be particularly helpful in managing hundreds of endpoints, providing an intuitive way to remotely monitor and manage devices and workstations at scale. It has been used by various professionals, including doctors and dentists, to ensure their clients' systems are secure and up to date, even during odd intervals. The software's customizability allows companies to tailor it to their specific needs, enabling automation of maintenance tasks and easy deployment of Windows patches. Additionally, SolarWinds RMM facilitates remote management and monitoring of thousands of devices, enabling proactive monitoring and efficient problem resolution. It is extensively used for conducting webinars, remotely monitoring client workstations, and providing quick visibility and access to clients' systems. Ultimately, SolarWinds RMM provides MSPs with the ability to deliver quicker response times and a fuller range of IT solutions to their clients while improving overall productivity.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
October 12, 2022

Great product overall

Score 10 out of 10
Vetted Review
ResellerIncentivized
The product is being used by the IT department to support both in-house staff and all our customers with an IT Support contract. This allows the technicians to remotely connect to end-user machines and resolve faults in a timely manner with full visibility of the end-user. I find the product extremely efficient.
  • Remote connection is fast and robust.
  • Remote background features are excellent.
  • Lightweight product does not slow down end user machines.
  • There are some minor bugs I would like to see resolved.
  • Functionality for macOS is not as good as Windows.
  • Sometimes the installer fails for unknown reasons.
The product is perfect in a managed service provider environment. Our customers are able to call the help desk technicians and have remote support within seconds which makes a huge impact on the trust and confidence our customers have with the Support team. Being able to remote into a machine without going through a process that requires end-user input is perfect
  • Integration into our CRM platform
Monitoring Tasks (2)
100%
10.0
Remote monitoring
100%
10.0
Network device monitoring
100%
10.0
Management Tasks (2)
100%
10.0
Patch Management
100%
10.0
Policy-based automation
100%
10.0
Application Performance Management
N/A
N/A
Remote Access
N/A
N/A
  • Makes the team more efficient.
  • Customer support contract pays for the software.
  • Makes our customers happy.
  • N-able MSP Manager (formerly Solarwinds MSP Manager)
It is the same product.
The Support team is usually quick to resolve but has many times been very delayed (months) in finding a resolution, unfortunately.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[N-able RMM (formerly Solarwinds RMM)] software package offers us a wide assortment of tools at our disposal while not being tied down to one PC. We are free to log in to the interface anywhere their is an internet connection. Installation of the package can be pushed out to all machines connected to the domain via group policies. The MSP Institute offers work at your own pace training for more than just the product. Need marketing help, how about sales help? The MSP Institute has it. It has proven to be a valuable training tool for management and our technicians. The support we receive from our account rep is top notch. I highly recommend the SolarWinds products and I am impressed by the expertise of their staff.
  • Support
  • Functionality
  • Reliability
  • Reporting
  • Integration
  • Learning curve
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Monitoring Tasks (2)
75%
7.5
Remote monitoring
70%
7.0
Network device monitoring
80%
8.0
Management Tasks (2)
75%
7.5
Patch Management
70%
7.0
Policy-based automation
80%
8.0
Application Performance Management
N/A
N/A
Remote Access
N/A
N/A
  • Lower cost than using multiple software
  • Easy to manage many devices
Much easier to use and less bulky of a program. Also cheaper and easier to manage.
Google AdSense, Google Authenticator, N-able Backup (formerly Solarwinds Backup)
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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